“Slow Down, You Move Too Fast”:

Rethinking the Culture of Busyness and IT

NSF-Sponsored Symposium | Seattle, WA | May 5-7, 2011

 

Participants (ordered alphabetically)


Mike Ananny (PhD, Stanford University) is a Postdoc at Microsoft Research New England and a Fellow at Harvard’s Berkman Center for Internet & Society. He studies social construction and uses of networked technologies and, for his dissertation, critically traced the concept of institutional autonomy in the contemporary American online press. He holds a Bachelors of Science in Computer Science & Human Biology from the University of Toronto, a Masters in Science from the MIT Media Laboratory, and has held fellowships with the Pierre Elliott Trudeau Foundation, Stanford University’s Center on Philanthropy & Civil Society, the LEGO Corporation, and Interval Research. He was a founding member of the research staff at Media Lab Europe and has worked with LEGO, Mattel and Nortel Networks helping to translate research concepts and prototypes into new products and services.


Payal Arora is an Assistant Professor in International Communication and Media at Erasmus University Rotterdam, the Netherlands. Her interests lie in social computing, cyberculture, new media and international development. Her work has been published in several peer-reviewed scholarly journals including the British Journal of Educational Technology, The Information Society, International Journal of Cultural Studies and the like. Her first book (Ashgate, UK, 2010), Dot Com Mantra: Social Computing in the Central Himalayas entails an exploration of how users in remote Himalayas use computers and the Net. Her second book (Routledge, Forth), Virtual and Real Leisure Spaces: A Comparative and Cross-Cultural Analysis draws a comprehensive and transnational picture of contemporary leisure within new media spaces.


Dawna Ballard (Ph.D., University of California at Santa Barbara, 2002) is an Associate Professor of Communication Studies at the University of Texas at Austin.  She studies how our working lives shape our experience of time in multiple ways, both personally and professionally.  Her interests are reflected in two related lines of research—one focused on differences in time across varied occupational groups, the other centered on the role of technology in shaping the pace and timing of our work.   She recently completed a study on early adopters of Twitter, and her current project examines time and media in the athletic career.  She teaches organizational and team communication, and an original course, called Time Matters, at both the undergraduate and graduate levels.


Victoria Bellotti is a Principal Scientist and the developer of PARC's Opportunity Discovery research and strategic investment targeting program, which assists clients in identifying the best direction to move with new technology-centered business ventures. Victoria also studies people to understand their practices, problems, and requirements for future technology, and designs and analyzes human-centered systems, focusing on user experience. Best known for her research on personal information management and task management, Victoria has more recently been focusing on user-centered design of context- and activity-aware computing systems. Her previous work at London University UK, The British Government's Department of Trade and Industry, EuroPARC, and Apple encompasses domains such as transportation, process control, computer-mediated communication, collaboration, and ubiquitous computing.


Matthew Bietz is a Research Associate at the University of California, Irvine, and an Affiliate Assitant Professor in Human Centered Design & Engineering at the University of Washington. My research takes a sociotechnical approach to understanding the interpersonal and relational dimensions of distributed collaboration, especially in scientific and academic contexts. In relation to the synmposium, I am partiuclarly interested in how global teams structure time, and how expectations about working hours, private time and availability are negotiated across multiple time zones and cultures.


John M. Carroll is Edward Frymoyer Professor of Information Sciences and Technology at the Pennsylvania State University. His research is in methods and theory in human-computer interaction, particularly as applied to networking tools for collaborative learning and problem solving, and design of interactive information systems. Books include Making Use (MIT, 2000), HCI in the New Millennium (Addison-Wesley, 2001), Usability Engineering (Morgan-Kaufmann, 2002, with M.B. Rosson) and HCI Models, Theories, and Frameworks (Morgan-Kaufmann, 2003), Rationale-Based Software Engineering (Springer, 2008, with J. Burge, R. McCall and I. Mistrik), and Learning in Communities (Springer, 2009). Carroll serves on several editorial boards for journals, handbooks, and series. He is Editor of the Synthesis Lectures on Human-Centered Informatics.  Carroll has received the Rigo Award and the CHI Lifetime Achievement Award from ACM, the Silver Core Award from IFIP, the Goldsmith Award from IEEE. He is a fellow of AAAS, ACM, IEEE, and the Human Factors and Ergonomics Society.


Pauline Hope Cheong, (PhD, University of Southern California) is Associate Professor of Communication, at the Hugh Downs School of Human Communication at Arizona State University. She is the lead co-editor of Digital Religion, Social Media and Culture: Perspectives, Practices, Futures and New Media and Intercultural Communication: Identity, Community and Politics. She has received research awards from the International Communication Association, has published in leading journals on communication technologies, including New Media and Society, The Information Society, Information, Communication and Society, Bulletin of Science and Society, M/C Journal: A Journal of Media and Culture, and Journal of Computer-Mediated Communication.


Charles Darrah is an applied anthropologist and department chair in the Department of Anthropology at San Jose State University. Primarily an anthropologist of work, he studied two workplaces as they structured the learning that occurred in them and the high-tech Silicon Valley region. He is a co-founder of both the Silicon Valley Cultures Project and the Human Aspiration and Design Laboratory. He and two colleagues conducted a two-year ethnographic study of 14 dual career families that resulted in Busier Than Ever! (Stanford University Press, 2007). He is especially interested in how ethnographic research can be linked to designing artifacts, spaces, and services.


Katie Derthick


Clarence (Skip) Ellis is Professor of Computer Science and Director of the Collaboration Technology Research Group at the University of Colorado. His interests include education and technology, affective computing, CSCW, eGovernment, groupware, workflow management systems, collaboration theory, and social informatics.


Ingrid Erickson is a researcher who studies the convergence of mobile technology, the urban environment, and social organization. She received her PhD from the Center for Work, Technology and Organization in the Department of Management Science & Engineering at Stanford University in 2009. Erickson also holds an MS in Information from School of Information at the University of Michigan, an MA in Religious Studies from the Divinity School at the University of Chicago, and a BA from Carleton College. Most recently, she helped to establish the New Youth City Learning Network, a MacArthur Foundation-funded project to support the development of innovative digital media and learning opportunities for New York City youth among informal learning organizations such as museums, libraries and after school programs. To date, her work has been published in the journals Bulletin of Science, Technology & Society, American Behavioral Scientist, and New Media & Society.


Batya Friedman is a professor in the Information School, adjunct professor in the Department of Computer Science, and adjunct professor in the Department of Human-Centered Design and Engineering at the University of Washington where she directs the Value Sensitive Design Research Lab.  Friedman pioneered Value Sensitive Design (VSD), an approach to account for human values in the design of information systems.  First developed in human-computer interaction, VSD has since been used in information management, human-robotic interaction, computer security, civil engineering, and land use and transportation.  Her work has focused on the values of privacy in public, trust, freedom from bias, moral agency, environmental sustainability, safety, calmness, and human dignity; and engaged such technologies as web browsers, urban simulation, robotics, open source tools, mobile computing, implantable medical devices, and ubiquitous computing.  She is currently working on methods for envisioning and on multi-lifespan information system design – new ideas for leveraging information systems to shape our future.  “Voices from the Rwanda Tribunal” is an early project in this multi-lifespan information system design effort.  Professor Friedman received both her B.A. and Ph.D. from the University of California at Berkeley.


Ellie Harmon is a PhD student in Informatics at the University of California, Irvine. She works at the intersections of HCI, STS, and Anthropology, and is currently researching mobile communication technologies in day-to-day life. Working with Melissa Mazmanian and Christine Beckman, she is engaged in the early stages of an ethnographic study of the ways that communication technologies are woven into personal and family time, and the associated negotiations of attention and accessibility. Complementing this participant observation, Ellie is also working on an analysis of the cultural narratives found in the last decade of smartphone advertisements.


Ben Hooker is a multimedia artist and designer who divides his time between creative practice, practice-led research, and teaching. His work explores new experiences and aesthetic situations which arise from the intermingling of the phenomenal and intangible worlds of physical materiality and electronic data. As daily life contains ever more windows into electronic virtual spaces, and virtual realities increasingly occupy our minds, he is interested in envisioning how bespoke systems of animated objects and environments can enable idiosyncratic lifestyles that rely on a more profoundly blurred distinction between physical and telematic boundaries. Hooker is Associate Professor at Art Center College of Design's graduate Media Design Program. Before joining Art Center, he was visiting faculty at Intel Research in Berkeley. Previously he was based in London where he taught graphic design and interaction design at Central Saint Martins College and at the Royal College of Art.


Charlotte Lee


Gilly Leshed is a Visiting Assistant Professor in the Department of Communication at Cornell University. Her research interests are in human-computer interaction and computer-supported cooperative work. Specifically, her research examines social and cultural issues within technical systems that challenge the fundamental design assumption of information technologies to help individuals and groups accomplish tasks more productively. In her work, she conducts quantitative and qualitative studies and designs information technologies that highlight theoretical concepts and that serve as research platforms. Leshed received her Ph.D. in Information Science from Cornell University.


David M. Levy earned his Ph.D. in computer science at Stanford University in 1979 and a Diploma in Calligraphy and Bookbinding from the Roehampton Institute (London) in 1983. For more than fifteen years he was a researcher at the Xerox Palo Alto Research Center, where his work centered on exploring the transition from paper and print to digital media. A professor at the UW Information School since 2000-2001, he has focused on bringing mindfulness training, and other contemplative practices, to address problems of information overload and acceleration.


Janne Lindqvist is a Post-Doctoral Fellow with the Human-Computer Interaction Institute at Carnegie Mellon University. He works at the intersection of mobile computing, systems security and human-computer interaction. Janne's research focuses on privacy and human behavior in mobile systems.  His current thrusts include surfacing information to mobile users when and where they need it and mitigating problems with mobile phone usage while driving. Before joining the academia, Janne co-founded a wireless network company, Radionet, which was represented in 24 countries before being sold to Florida-based Airspan Networks in 2005.



Gloria Mark


Melissa Mazmanian is an assistant professor in the Department of Informatics at the Donald Bren School of Information and Computer Sciences at the University of California, Irvine. Melissa’s interests revolve around on the experience of communication technologies as used in-practice within personal and organizational contexts, specifically in relation to identity projection and the nature of personal and professional time in the digital age. She is currently embarking on a new ethnographic research project with Ellie Harmon and Christine Beckman of UCI to collect empirical data on how busy professionals negotiate wireless communication in personal time. Past research includes analyzing an organizational change effort oriented around increasing predictable time off in a consulting firm; tracing the evolution of communication patterns and the emergence of shared expectations of availability as wireless email devices were introduced into a footwear manufacturing company; and studying the ways in which the material experience of using certain communication technologies resonates with the elite identities of knowledge professionals. Melissa earned a PhD in Organization Studies from the MIT Sloan School of Management and a Masters in Information Economics, Management and Policy from the University of Michigan, School of Information.


Lisa Nathan, Assistant Professor, University of British Columbia (UBC). My appointment to UBC is through the School of Library, Archival and Information Studies. My research is motivated by the strong potential for interactions with information systems to influence the human condition, our ways of being in the world. I conceptualize the term information system quite broadly to include information tools (e.g., social networking applications, Polynesian stick navigational charts, information management databases, paper books, the Mayan abacus) along with the information practices that develop through our use of these tools.


James Pierce is PhD student in Human Computer Interaction at Carnegie Mellon University, working in the Living Environments Lab with Eric Paulos. His research investigates how the design of technology can and ought to affect how we live our everyday lives in (un)sustainable ways, particularly with respect to everyday consumption practices around energy and material goods. James employs a combination of design, ethnographic and critical approaches in his work. He is currently focused on two projects: designing and prototyping new technologies for engaging with locally produced energy, and ethnographic studies of second-hand consumption.


Daniela Rosner is a PhD student at the School of Information at UC Berkeley. Her research focuses on the interplay between technology, handcraft, and the creative communities around them. By designing and studying tools for creative work, she examines how social and material practices are bound up in the production of value. Before coming to Berkeley, she worked at museums for three years developing digital media and tools for visually exploring data. She holds a B.F.A in Graphic Design from the Rhode Island School of Design and a Masters in Computer Science from the University of Chicago.


Steve Sawyer is on the faculty of Syracuse University’s School of Information Studies and a research fellow at the Center for Technology and Information Policy. Steve does social informatics research with a particular focus on changing forms of work, organization and uses of information and communication technologies. Sawyer’s research has focused on software developers, real estate agents, police officers, organizational technologists, and other information-intensive work settings.   Prior to returning to Syracuse, Steve was a founding faculty member of the Pennsylvania State University’s College of Information Sciences and Technology. Steve earned his Doctorate in Business Administration from Boston University in 1995.


Phoebe Sengers is an associate professor of Information Science and Science & Technology Studies at Cornell University.  Her work integrates human-computer interaction with cultural studies of technology.  Her interest in pace of life and IT arises from a long-term design-ethnographic and historical study of sociotechnological change in the small, traditional fishing community of Change Islands, Newfoundland, where a key emergent theme is changes in pace of life tied to modernization.


Lynn St.Pierre specializes in early childhood education and eurythmy. She is head master of the AppleSong School in Lyons, Colorado. Lynn also has a degree in dance. Her interests also include doll-making, travel, and dance.


Neal Thomas is a Ph.D Candidate in the Art History and Communication Studies department at McGill University. His research focuses on philosophy germane to social computing, and the representation of information. With case studies that include collaborative filtering and the XML/RDF protocols, his work adopts a post-metaphysical vocabulary to stage a critique of popular social web technologies. With an MFA in Communication Design from NSCAD University, Neal has previously taught new media design and theory at both the University of Lethbridge and the Alberta College of Art and Design in Alberta, Canada. He currently lives in Vancouver.


Judy Wajcman joined the LSE as Head of the Sociology Department in January 2009. She was previously Professor of Sociology in the Research School of Social Sciences at the Australian National University. She has held posts in Cambridge, Edinburgh, Manchester, Sydney, Tokyo, Vienna, Warwick and Zurich. She was formerly a Centennial Professor at the London School of Economics, and most recently has been a Visiting Fellow at All Souls College, Oxford, and a Visiting Professor at the Centre for Women in Business at London Business School. She is currently a Research Associate of the Oxford Internet Institute, University of Oxford, and the Industrial Relations Research Unit, University of Warwick. She is President (2009-2011) of the Society for the Social Studies of Science. Professor Wajcman's research interests focus on the sociology of work and employment, science and technology studies, sociology of information and communication technologies, gender theory, and organizational analysis. Her current major empirical project explores the impact of mobile communication technologies on time poverty and work-family balance.


Michele White is an associate professor in the Department of Communication at Tulane University. MIT Press published The Body and the Screen: Theories of Internet Spectatorship (2006). Buy It Now: Lessons from eBay is forthcoming from Duke University Press. Recent articles include, “What a Mess: eBay’s Narratives about Personalization, Heterosexuality, and Disordered Homes,” Journal of Consumer Culture 10, 1 (2010) and “Babies Who Touch You: Reborn Dolls, Artists, and the Emotive Display of Bodies on eBay,” Political Emotions, ed. Janet Staiger, Ann Cvetkovich, and Ann Reynolds. London: Routledge Press, 2010.


Susan Wyche is a Computing Innovation Fellow (CI Fellow) at Virginia Tech's Center for Human-Computer Interaction. Her research focuses on human-computer interaction, design and cultural studies of technology. Currently, Wyche is examining  “transnational design,” or how the meaning users give to technology changes across geographical boundaries and understanding how those different meanings shape technology development.  She is working with Kenyan immigrants living in Southwest Virginia and their family members in Kenya to explore this topic. Prior to coming to Virginia Tech, Wyche received her PhD in Human-Centered Computing from the Georgia Institute of Technology.


Sarita Yardi is a PhD Candidate in the School of Interactive Computing at Georgia Tech. Her research covers Social Computing and HCI. Her dissertation research examines parenting challenges around teens’ social media use. She developed an online network for middle school parents to discuss and keep up with changes in technology. Her Twitter research has examined structural predictors of tie formation, group polarization online, and geographically local networks. Sarita received her Master's from UC Berkeley's School of Information and her B.A. from Dartmouth College in Computer Engineering.



Student Volunteers

Amelia Abreu, Information School, UW

Stephanie Gokhman, Department of Human-Centered Design and Engineering, UW

Sam Kaufman, Department of Computer Science and Engineering, UW

Kimmi Newsum, Information School, UW

Behzon Sirjani, Department of Human-Centered Design and Engineering, UW