<article>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#article09_11_22_2037219</id>
	<title>Simple, Free Web Remote PC Control?</title>
	<author>timothy</author>
	<datestamp>1258882920000</datestamp>
	<htmltext>MeatballCB writes <i>"Hey folks.  Being the 'technical' guy of the family, I often get calls from friends and family members when they're having PC issues.  Most of these folks are not technical, so trying to troubleshoot problems over the phone can often be a challenge.  Anyone know of a simple-to-use and (preferably) free service that would allow for remote viewing/control of their PCs?  I know there's WebEx and GoToMyPC, but I hate to pay for something I'd use once every two months.  I also know about VNC, but trying to walk someone through opening up ports on their router that thinks their Internet is broken when their homepage gets changed is not realistic. Anyone know of anything that would be easy to set up and use?"</i></htmltext>
<tokenext>MeatballCB writes " Hey folks .
Being the 'technical ' guy of the family , I often get calls from friends and family members when they 're having PC issues .
Most of these folks are not technical , so trying to troubleshoot problems over the phone can often be a challenge .
Anyone know of a simple-to-use and ( preferably ) free service that would allow for remote viewing/control of their PCs ?
I know there 's WebEx and GoToMyPC , but I hate to pay for something I 'd use once every two months .
I also know about VNC , but trying to walk someone through opening up ports on their router that thinks their Internet is broken when their homepage gets changed is not realistic .
Anyone know of anything that would be easy to set up and use ?
"</tokentext>
<sentencetext>MeatballCB writes "Hey folks.
Being the 'technical' guy of the family, I often get calls from friends and family members when they're having PC issues.
Most of these folks are not technical, so trying to troubleshoot problems over the phone can often be a challenge.
Anyone know of a simple-to-use and (preferably) free service that would allow for remote viewing/control of their PCs?
I know there's WebEx and GoToMyPC, but I hate to pay for something I'd use once every two months.
I also know about VNC, but trying to walk someone through opening up ports on their router that thinks their Internet is broken when their homepage gets changed is not realistic.
Anyone know of anything that would be easy to set up and use?
"</sentencetext>
</article>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30200140</id>
	<title>Mikogo</title>
	<author>cbope</author>
	<datestamp>1258969200000</datestamp>
	<modclass>None</modclass>
	<modscore>1</modscore>
	<htmltext><p>Mikogo. I've been using it for months now at home and occasionally at work. Early versions lacked some features such as being able to launch a remote control session from your PC to a remote host, but these have long since been addressed by the developers. I found it works fine through routers and firewalls and over VPN. Accounts are free for personal use. It's very easy to set up and use.</p></htmltext>
<tokenext>Mikogo .
I 've been using it for months now at home and occasionally at work .
Early versions lacked some features such as being able to launch a remote control session from your PC to a remote host , but these have long since been addressed by the developers .
I found it works fine through routers and firewalls and over VPN .
Accounts are free for personal use .
It 's very easy to set up and use .</tokentext>
<sentencetext>Mikogo.
I've been using it for months now at home and occasionally at work.
Early versions lacked some features such as being able to launch a remote control session from your PC to a remote host, but these have long since been addressed by the developers.
I found it works fine through routers and firewalls and over VPN.
Accounts are free for personal use.
It's very easy to set up and use.</sentencetext>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30196554</id>
	<title>Skype?</title>
	<author>fidget42</author>
	<datestamp>1258886820000</datestamp>
	<modclass>None</modclass>
	<modscore>1</modscore>
	<htmltext>The latest version of Skype is suppose to be able to share a desktop (they call it "screen sharing" <a href="http://www.skype.com/download/skype/windows/" title="skype.com" rel="nofollow">http://www.skype.com/download/skype/windows/</a> [skype.com])</htmltext>
<tokenext>The latest version of Skype is suppose to be able to share a desktop ( they call it " screen sharing " http : //www.skype.com/download/skype/windows/ [ skype.com ] )</tokentext>
<sentencetext>The latest version of Skype is suppose to be able to share a desktop (they call it "screen sharing" http://www.skype.com/download/skype/windows/ [skype.com])</sentencetext>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30299044</id>
	<title>Fog Creek Copilot</title>
	<author>[Xenocide]</author>
	<datestamp>1259604720000</datestamp>
	<modclass>None</modclass>
	<modscore>1</modscore>
	<htmltext><p>How is it that nobody here has yet mentioned Fog Creek Copilot?<br><a href="https://www.copilot.com/" title="copilot.com" rel="nofollow">https://www.copilot.com/</a> [copilot.com]<br>It sounds like exactly what the op is looking for.  They even have free day-passes every weekend.</p></htmltext>
<tokenext>How is it that nobody here has yet mentioned Fog Creek Copilot ? https : //www.copilot.com/ [ copilot.com ] It sounds like exactly what the op is looking for .
They even have free day-passes every weekend .</tokentext>
<sentencetext>How is it that nobody here has yet mentioned Fog Creek Copilot?https://www.copilot.com/ [copilot.com]It sounds like exactly what the op is looking for.
They even have free day-passes every weekend.</sentencetext>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30199648</id>
	<title>showmypc.com</title>
	<author>Anonymous</author>
	<datestamp>1258915260000</datestamp>
	<modclass>None</modclass>
	<modscore>0</modscore>
	<htmltext><p>try showmypc.com it's free and based on vnc with a ssh server....</p></htmltext>
<tokenext>try showmypc.com it 's free and based on vnc with a ssh server... .</tokentext>
<sentencetext>try showmypc.com it's free and based on vnc with a ssh server....</sentencetext>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30197150</id>
	<title>Logmein bad points</title>
	<author>Anonymous</author>
	<datestamp>1258890660000</datestamp>
	<modclass>Informativ</modclass>
	<modscore>1</modscore>
	<htmltext><p>Two things that annoy me are;</p><p>its a bit fiddly for a remote user to install, at least with the free version. They either have to set up their own account on the web or log in to your web account and click the "add computer" button which is ok if they are a family member but you don't really want everyone poking around your account. Be easier just go give them a link and say go there an run what you find.</p><p>Once it is installed its practically impossible to stop it running in the background. You can disable access to it but its still there. You can stop services manually but they tend to switch themselves back on. I really hate this with software. I really wish that people could just start and stop it at will when they needed it. That said it does stop people from accidentally removing it but still...</p><p>But it is still the solution I end up using and it doesn't cost me anything so count your blessings.</p></htmltext>
<tokenext>Two things that annoy me are ; its a bit fiddly for a remote user to install , at least with the free version .
They either have to set up their own account on the web or log in to your web account and click the " add computer " button which is ok if they are a family member but you do n't really want everyone poking around your account .
Be easier just go give them a link and say go there an run what you find.Once it is installed its practically impossible to stop it running in the background .
You can disable access to it but its still there .
You can stop services manually but they tend to switch themselves back on .
I really hate this with software .
I really wish that people could just start and stop it at will when they needed it .
That said it does stop people from accidentally removing it but still...But it is still the solution I end up using and it does n't cost me anything so count your blessings .</tokentext>
<sentencetext>Two things that annoy me are;its a bit fiddly for a remote user to install, at least with the free version.
They either have to set up their own account on the web or log in to your web account and click the "add computer" button which is ok if they are a family member but you don't really want everyone poking around your account.
Be easier just go give them a link and say go there an run what you find.Once it is installed its practically impossible to stop it running in the background.
You can disable access to it but its still there.
You can stop services manually but they tend to switch themselves back on.
I really hate this with software.
I really wish that people could just start and stop it at will when they needed it.
That said it does stop people from accidentally removing it but still...But it is still the solution I end up using and it doesn't cost me anything so count your blessings.</sentencetext>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30198210</id>
	<title>SharedView</title>
	<author>AgileGuru</author>
	<datestamp>1258900080000</datestamp>
	<modclass>None</modclass>
	<modscore>1</modscore>
	<htmltext>I can't believe I haven't seen someone suggest MS SharedView <a href="http://www.connect.microsoft.com/site/sitehome.aspx?SiteID=94" title="microsoft.com" rel="nofollow">http://www.connect.microsoft.com/site/sitehome.aspx?SiteID=94</a> [microsoft.com]
works like a dream for me, and gives both users their own cursor, so your friend can point at stuff.

The other thing that 'just works' is www.showmypc.com - vnc based, but it's a small download that just works for people - no installation process required.</htmltext>
<tokenext>I ca n't believe I have n't seen someone suggest MS SharedView http : //www.connect.microsoft.com/site/sitehome.aspx ? SiteID = 94 [ microsoft.com ] works like a dream for me , and gives both users their own cursor , so your friend can point at stuff .
The other thing that 'just works ' is www.showmypc.com - vnc based , but it 's a small download that just works for people - no installation process required .</tokentext>
<sentencetext>I can't believe I haven't seen someone suggest MS SharedView http://www.connect.microsoft.com/site/sitehome.aspx?SiteID=94 [microsoft.com]
works like a dream for me, and gives both users their own cursor, so your friend can point at stuff.
The other thing that 'just works' is www.showmypc.com - vnc based, but it's a small download that just works for people - no installation process required.</sentencetext>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30198382</id>
	<title>logmein.com</title>
	<author>Anonymous</author>
	<datestamp>1258901700000</datestamp>
	<modclass>None</modclass>
	<modscore>0</modscore>
	<htmltext><p>I use logmein.com You can use it to connect to up to 10 computers for free.</p></htmltext>
<tokenext>I use logmein.com You can use it to connect to up to 10 computers for free .</tokentext>
<sentencetext>I use logmein.com You can use it to connect to up to 10 computers for free.</sentencetext>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30196780</id>
	<title>Re:UltraVNC single-click</title>
	<author>jamesh</author>
	<datestamp>1258888080000</datestamp>
	<modclass>None</modclass>
	<modscore>1</modscore>
	<htmltext><p>I use it extensively but seem to have problems with Vista. The initial screen shows but updates don't show from that point on. I think UAC doesn't work correctly across the SC client either, which is rather important given what you are doing... any suggestions?</p></htmltext>
<tokenext>I use it extensively but seem to have problems with Vista .
The initial screen shows but updates do n't show from that point on .
I think UAC does n't work correctly across the SC client either , which is rather important given what you are doing... any suggestions ?</tokentext>
<sentencetext>I use it extensively but seem to have problems with Vista.
The initial screen shows but updates don't show from that point on.
I think UAC doesn't work correctly across the SC client either, which is rather important given what you are doing... any suggestions?</sentencetext>
	<parent>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30196566</parent>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30197412</id>
	<title>Where's the any key?</title>
	<author>Anonymous</author>
	<datestamp>1258892940000</datestamp>
	<modclass>None</modclass>
	<modscore>0</modscore>
	<htmltext><p>All of the traffic of Lifehacker, with crowdsourced content. Whoever decided to take Slashdot in this direction is like the Napoleon of web 2.0.</p><p>I mean, it's disappointing to see it happen, but in a way you have to admire how perfect it is.</p></htmltext>
<tokenext>All of the traffic of Lifehacker , with crowdsourced content .
Whoever decided to take Slashdot in this direction is like the Napoleon of web 2.0.I mean , it 's disappointing to see it happen , but in a way you have to admire how perfect it is .</tokentext>
<sentencetext>All of the traffic of Lifehacker, with crowdsourced content.
Whoever decided to take Slashdot in this direction is like the Napoleon of web 2.0.I mean, it's disappointing to see it happen, but in a way you have to admire how perfect it is.</sentencetext>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30198906</id>
	<title>Re:logmein.com</title>
	<author>Lumpy</author>
	<datestamp>1258906440000</datestamp>
	<modclass>Insightful</modclass>
	<modscore>2</modscore>
	<htmltext><p><i>While this would work fine for family, installing logmein that allows you access whenever you want is probably not a good idea for friends, and they would probably dislike it.</i></p><p>Then they can PAY ME for support.  if they dont like it then they can go find someone else for FREE support.</p><p>I have a couple of friends that whined about it, I said, sure, you pay for this other service monthly.  They instantly stopped whining when they realized I was not going to spend money monthly for them.</p></htmltext>
<tokenext>While this would work fine for family , installing logmein that allows you access whenever you want is probably not a good idea for friends , and they would probably dislike it.Then they can PAY ME for support .
if they dont like it then they can go find someone else for FREE support.I have a couple of friends that whined about it , I said , sure , you pay for this other service monthly .
They instantly stopped whining when they realized I was not going to spend money monthly for them .</tokentext>
<sentencetext>While this would work fine for family, installing logmein that allows you access whenever you want is probably not a good idea for friends, and they would probably dislike it.Then they can PAY ME for support.
if they dont like it then they can go find someone else for FREE support.I have a couple of friends that whined about it, I said, sure, you pay for this other service monthly.
They instantly stopped whining when they realized I was not going to spend money monthly for them.</sentencetext>
	<parent>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30197154</parent>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30196962</id>
	<title>Ultra VNC SC/ Helpdesk</title>
	<author>davetv</author>
	<datestamp>1258889280000</datestamp>
	<modclass>None</modclass>
	<modscore>1</modscore>
	<htmltext>Our company uses ultravnc sc for this purpose. It is a contacting vnc server so there is no need for the user to open or route ports.

<a href="http://www.uvnc.com/addons/singleclick.html" title="uvnc.com" rel="nofollow">http://www.uvnc.com/addons/singleclick.html</a> [uvnc.com]</htmltext>
<tokenext>Our company uses ultravnc sc for this purpose .
It is a contacting vnc server so there is no need for the user to open or route ports .
http : //www.uvnc.com/addons/singleclick.html [ uvnc.com ]</tokentext>
<sentencetext>Our company uses ultravnc sc for this purpose.
It is a contacting vnc server so there is no need for the user to open or route ports.
http://www.uvnc.com/addons/singleclick.html [uvnc.com]</sentencetext>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30196870</id>
	<title>Re:UltraVNC single-click</title>
	<author>bflong</author>
	<datestamp>1258888680000</datestamp>
	<modclass>None</modclass>
	<modscore>1</modscore>
	<htmltext><p>Another vote for UltraVNC single click.<br>For the Linux users you can so the same thing with a one line X11vnc command. I like to add it to a menu item on the Linux machines I set up for people.</p></htmltext>
<tokenext>Another vote for UltraVNC single click.For the Linux users you can so the same thing with a one line X11vnc command .
I like to add it to a menu item on the Linux machines I set up for people .</tokentext>
<sentencetext>Another vote for UltraVNC single click.For the Linux users you can so the same thing with a one line X11vnc command.
I like to add it to a menu item on the Linux machines I set up for people.</sentencetext>
	<parent>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30196566</parent>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30196578</id>
	<title>Crossloop or Teamviewer</title>
	<author>Anonymous</author>
	<datestamp>1258886940000</datestamp>
	<modclass>Informativ</modclass>
	<modscore>2</modscore>
	<htmltext><p>I've used Crossloop (http://www.crossloop.com/) and TeamViewer (http://www.teamviewer.com/index.aspx) with good success.  The client only has to run an exe, give you their address code over the phone, and accept your session.  Simple enough for my mom.</p></htmltext>
<tokenext>I 've used Crossloop ( http : //www.crossloop.com/ ) and TeamViewer ( http : //www.teamviewer.com/index.aspx ) with good success .
The client only has to run an exe , give you their address code over the phone , and accept your session .
Simple enough for my mom .</tokentext>
<sentencetext>I've used Crossloop (http://www.crossloop.com/) and TeamViewer (http://www.teamviewer.com/index.aspx) with good success.
The client only has to run an exe, give you their address code over the phone, and accept your session.
Simple enough for my mom.</sentencetext>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30198234</id>
	<title>Re:$125.00 per hour</title>
	<author>Anonymous</author>
	<datestamp>1258900200000</datestamp>
	<modclass>Funny</modclass>
	<modscore>1</modscore>
	<htmltext><p><div class="quote"><p>It fixed my problems instantly when I quoted them my rate. I got tired of being abused by people who refused to learn how the system worked. This was a directed refusal they take pride in. I made my point that I was not longer their slave. Now they get to pay someone who likes the abuse. I would point out the relationship has a whiff of BDSM but they'd not understand that either.</p></div><p>Just tried that on my wife.  Now have a black eye.  Thanks, b@st@rd.</p></div>
	</htmltext>
<tokenext>It fixed my problems instantly when I quoted them my rate .
I got tired of being abused by people who refused to learn how the system worked .
This was a directed refusal they take pride in .
I made my point that I was not longer their slave .
Now they get to pay someone who likes the abuse .
I would point out the relationship has a whiff of BDSM but they 'd not understand that either.Just tried that on my wife .
Now have a black eye .
Thanks , b @ st @ rd .</tokentext>
<sentencetext>It fixed my problems instantly when I quoted them my rate.
I got tired of being abused by people who refused to learn how the system worked.
This was a directed refusal they take pride in.
I made my point that I was not longer their slave.
Now they get to pay someone who likes the abuse.
I would point out the relationship has a whiff of BDSM but they'd not understand that either.Just tried that on my wife.
Now have a black eye.
Thanks, b@st@rd.
	</sentencetext>
	<parent>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30196694</parent>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30196564</id>
	<title>LogMeIn ftw!</title>
	<author>SurfMan</author>
	<datestamp>1258886820000</datestamp>
	<modclass>None</modclass>
	<modscore>1</modscore>
	<htmltext>+1 for LogMeIn.</htmltext>
<tokenext>+ 1 for LogMeIn .</tokentext>
<sentencetext>+1 for LogMeIn.</sentencetext>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30200322</id>
	<title>Re:Teamviewer</title>
	<author>theresistance</author>
	<datestamp>1258973400000</datestamp>
	<modclass>None</modclass>
	<modscore>1</modscore>
	<htmltext>Teamviewer sound like what your asking. It is free for home use and handles portforwarding and encryption. The newer versions however do not play nice on Mac and Linux. Version 3.5.4437 however runs on WINE and OS X Intel.
I've set up a small web-page with a picture-guide to downloading and running it, I then direct people there and we are up and running within a few minutes.

Get the old version from <a href="http://download.cnet.com/TeamViewer/3000-7240\_4-10398150.html?tag=mncol" title="cnet.com" rel="nofollow">http://download.cnet.com/TeamViewer/3000-7240\_4-10398150.html?tag=mncol</a> [cnet.com]</htmltext>
<tokenext>Teamviewer sound like what your asking .
It is free for home use and handles portforwarding and encryption .
The newer versions however do not play nice on Mac and Linux .
Version 3.5.4437 however runs on WINE and OS X Intel .
I 've set up a small web-page with a picture-guide to downloading and running it , I then direct people there and we are up and running within a few minutes .
Get the old version from http : //download.cnet.com/TeamViewer/3000-7240 \ _4-10398150.html ? tag = mncol [ cnet.com ]</tokentext>
<sentencetext>Teamviewer sound like what your asking.
It is free for home use and handles portforwarding and encryption.
The newer versions however do not play nice on Mac and Linux.
Version 3.5.4437 however runs on WINE and OS X Intel.
I've set up a small web-page with a picture-guide to downloading and running it, I then direct people there and we are up and running within a few minutes.
Get the old version from http://download.cnet.com/TeamViewer/3000-7240\_4-10398150.html?tag=mncol [cnet.com]</sentencetext>
	<parent>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30196546</parent>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30197390</id>
	<title>Re:logmein.com</title>
	<author>PenguinBob</author>
	<datestamp>1258892760000</datestamp>
	<modclass>None</modclass>
	<modscore>1</modscore>
	<htmltext>Another vote for logmein.com. I use it and it really is quite good.</htmltext>
<tokenext>Another vote for logmein.com .
I use it and it really is quite good .</tokentext>
<sentencetext>Another vote for logmein.com.
I use it and it really is quite good.</sentencetext>
	<parent>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30196516</parent>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30199534</id>
	<title>Re:Crossloop</title>
	<author>bendodge</author>
	<datestamp>1258913460000</datestamp>
	<modclass>None</modclass>
	<modscore>1</modscore>
	<htmltext><p>I also highly recommend CrossLoop. It's just Tight VNC with a idiot-proof GUI and a web service that manages everything seamlessly.</p></htmltext>
<tokenext>I also highly recommend CrossLoop .
It 's just Tight VNC with a idiot-proof GUI and a web service that manages everything seamlessly .</tokentext>
<sentencetext>I also highly recommend CrossLoop.
It's just Tight VNC with a idiot-proof GUI and a web service that manages everything seamlessly.</sentencetext>
	<parent>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30196616</parent>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30197804</id>
	<title>Re:LogMeIn</title>
	<author>Anonymous</author>
	<datestamp>1258896840000</datestamp>
	<modclass>None</modclass>
	<modscore>0</modscore>
	<htmltext><p>I use this all the time for the exact same purpose.</p></htmltext>
<tokenext>I use this all the time for the exact same purpose .</tokentext>
<sentencetext>I use this all the time for the exact same purpose.</sentencetext>
	<parent>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30196520</parent>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30196640</id>
	<title>crossloop</title>
	<author>segagman</author>
	<datestamp>1258887240000</datestamp>
	<modclass>Informativ</modclass>
	<modscore>1</modscore>
	<htmltext>Crossloop is free and is so easy a caveman can use it.
<a href="http://www.crossloop.com/" title="crossloop.com" rel="nofollow">http://www.crossloop.com/</a> [crossloop.com]</htmltext>
<tokenext>Crossloop is free and is so easy a caveman can use it .
http : //www.crossloop.com/ [ crossloop.com ]</tokentext>
<sentencetext>Crossloop is free and is so easy a caveman can use it.
http://www.crossloop.com/ [crossloop.com]</sentencetext>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30197606</id>
	<title>Re:$125.00 per hour</title>
	<author>Osty</author>
	<datestamp>1258894920000</datestamp>
	<modclass>None</modclass>
	<modscore>1</modscore>
	<htmltext><p>I went one step further.  Not only did I cut off my family from tech support over a decade ago, I did it with a single word:</p><blockquote><div><p>No</p></div></blockquote><p>
I didn't try to rationalize by charging them the cost of my time.  I simply said, "I'm not your tech support, and I'm not going to do this."  The word "No" seems to be a foreign concept to far too many geeks.  All of our lives would be so much better if we'd just learn how to use "No" properly from time to time.</p><p>(Of course if you still live rent-free with your parents, this probably isn't going to fly.  But then you have bigger problems and should be focused more on getting out of the basement than getting out of tech support.  That will come later, once you no longer share a roof.)</p></div>
	</htmltext>
<tokenext>I went one step further .
Not only did I cut off my family from tech support over a decade ago , I did it with a single word : No I did n't try to rationalize by charging them the cost of my time .
I simply said , " I 'm not your tech support , and I 'm not going to do this .
" The word " No " seems to be a foreign concept to far too many geeks .
All of our lives would be so much better if we 'd just learn how to use " No " properly from time to time .
( Of course if you still live rent-free with your parents , this probably is n't going to fly .
But then you have bigger problems and should be focused more on getting out of the basement than getting out of tech support .
That will come later , once you no longer share a roof .
)</tokentext>
<sentencetext>I went one step further.
Not only did I cut off my family from tech support over a decade ago, I did it with a single word:No
I didn't try to rationalize by charging them the cost of my time.
I simply said, "I'm not your tech support, and I'm not going to do this.
"  The word "No" seems to be a foreign concept to far too many geeks.
All of our lives would be so much better if we'd just learn how to use "No" properly from time to time.
(Of course if you still live rent-free with your parents, this probably isn't going to fly.
But then you have bigger problems and should be focused more on getting out of the basement than getting out of tech support.
That will come later, once you no longer share a roof.
)
	</sentencetext>
	<parent>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30196694</parent>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30198230</id>
	<title>Re:$125.00 per hour</title>
	<author>Pyrion</author>
	<datestamp>1258900200000</datestamp>
	<modclass>None</modclass>
	<modscore>1</modscore>
	<htmltext><p>Your "one step further" is advocacy of burning that bridge behind you. When you no longer share a roof with the parents, and have to worry about paying for such things as a roof over your head, why turn down a good (if not necessarily reliable) source of easy money?</p></htmltext>
<tokenext>Your " one step further " is advocacy of burning that bridge behind you .
When you no longer share a roof with the parents , and have to worry about paying for such things as a roof over your head , why turn down a good ( if not necessarily reliable ) source of easy money ?</tokentext>
<sentencetext>Your "one step further" is advocacy of burning that bridge behind you.
When you no longer share a roof with the parents, and have to worry about paying for such things as a roof over your head, why turn down a good (if not necessarily reliable) source of easy money?</sentencetext>
	<parent>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30197606</parent>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30202580</id>
	<title>Microsoft SharedView</title>
	<author>Anonymous</author>
	<datestamp>1258994940000</datestamp>
	<modclass>None</modclass>
	<modscore>0</modscore>
	<htmltext><p>SharedView is a great product. It can navigate through firewalls, and it allows screen / app sharing. It's free, but of course you will need an MS Live ID. But your friend/relative already uses MSN Messenger anyway, right?</p></htmltext>
<tokenext>SharedView is a great product .
It can navigate through firewalls , and it allows screen / app sharing .
It 's free , but of course you will need an MS Live ID .
But your friend/relative already uses MSN Messenger anyway , right ?</tokentext>
<sentencetext>SharedView is a great product.
It can navigate through firewalls, and it allows screen / app sharing.
It's free, but of course you will need an MS Live ID.
But your friend/relative already uses MSN Messenger anyway, right?</sentencetext>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30198052</id>
	<title>Sure...sitting here all this time!</title>
	<author>WheelDweller</author>
	<datestamp>1258898880000</datestamp>
	<modclass>None</modclass>
	<modscore>-1</modscore>
	<htmltext><p>It's Linux! Why do you need to work on Mom/Dad's computer? Did they try to compile and a semicolon got in the way?</p><p>NO!</p><p>It's the crap that is the circus of Windows. Phishing, viruses, bugs they won't fix. Time to re-think.</p><p>Get them onto OpenOffice and Firefox.  Let'em get used to that a couple of months.  Then when you're there, put'em onto Ubuntu Linux.  You and them will love it!</p><p>I support two houses here, three miles apart. I'm the only tech in either place. I've *never* had to clean out viruses, reload machines, or get to a point where "I don't know why it's doing that.".  It's been at least 8 years.</p><p>They can't use Gator. They're not able to "speed their computer up where it used to be!" it never got slower.  In short, all that crap out there doesn't matter.</p><p>Now, at some distant point you still WANT to remote-control the PCs, install Webmin; it's safe, secure, and very effective.  And all this stuff is just simple.</p><p>Did ya really think Windows would always be the answer to every computing question?  Why then, are there still viruses after 20 years?!?!  Why do you still go buy something from someone else, just so you make it through the day?</p><p>I'm tellin' ya man, it's time to think about it. There's never been a better time.  <a href="http://ubuntu.com/" title="ubuntu.com" rel="nofollow">http://ubuntu.com/</a> [ubuntu.com]</p></htmltext>
<tokenext>It 's Linux !
Why do you need to work on Mom/Dad 's computer ?
Did they try to compile and a semicolon got in the way ? NO ! It 's the crap that is the circus of Windows .
Phishing , viruses , bugs they wo n't fix .
Time to re-think.Get them onto OpenOffice and Firefox .
Let'em get used to that a couple of months .
Then when you 're there , put'em onto Ubuntu Linux .
You and them will love it ! I support two houses here , three miles apart .
I 'm the only tech in either place .
I 've * never * had to clean out viruses , reload machines , or get to a point where " I do n't know why it 's doing that. " .
It 's been at least 8 years.They ca n't use Gator .
They 're not able to " speed their computer up where it used to be !
" it never got slower .
In short , all that crap out there does n't matter.Now , at some distant point you still WANT to remote-control the PCs , install Webmin ; it 's safe , secure , and very effective .
And all this stuff is just simple.Did ya really think Windows would always be the answer to every computing question ?
Why then , are there still viruses after 20 years ? ! ? !
Why do you still go buy something from someone else , just so you make it through the day ? I 'm tellin ' ya man , it 's time to think about it .
There 's never been a better time .
http : //ubuntu.com/ [ ubuntu.com ]</tokentext>
<sentencetext>It's Linux!
Why do you need to work on Mom/Dad's computer?
Did they try to compile and a semicolon got in the way?NO!It's the crap that is the circus of Windows.
Phishing, viruses, bugs they won't fix.
Time to re-think.Get them onto OpenOffice and Firefox.
Let'em get used to that a couple of months.
Then when you're there, put'em onto Ubuntu Linux.
You and them will love it!I support two houses here, three miles apart.
I'm the only tech in either place.
I've *never* had to clean out viruses, reload machines, or get to a point where "I don't know why it's doing that.".
It's been at least 8 years.They can't use Gator.
They're not able to "speed their computer up where it used to be!
" it never got slower.
In short, all that crap out there doesn't matter.Now, at some distant point you still WANT to remote-control the PCs, install Webmin; it's safe, secure, and very effective.
And all this stuff is just simple.Did ya really think Windows would always be the answer to every computing question?
Why then, are there still viruses after 20 years?!?!
Why do you still go buy something from someone else, just so you make it through the day?I'm tellin' ya man, it's time to think about it.
There's never been a better time.
http://ubuntu.com/ [ubuntu.com]</sentencetext>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30200470</id>
	<title>Re:windows built-in support methods??</title>
	<author>lpq</author>
	<datestamp>1258975980000</datestamp>
	<modclass>None</modclass>
	<modscore>1</modscore>
	<htmltext><p>And exactly how does the remote assistance allow function through http?</p><p>My mom is behind NAT and I'm behind a http proxy.  Windows remote assistance won't work if one of us isn't exposed to the internet, let alone with both of us behind barriers.</p><p>Neither of us have an address to connect to -- though we could both connect through an http tunnel -- as I have with support personnel at large companies who are used to dealing with customers behind firewalls.</p><p>-l</p></htmltext>
<tokenext>And exactly how does the remote assistance allow function through http ? My mom is behind NAT and I 'm behind a http proxy .
Windows remote assistance wo n't work if one of us is n't exposed to the internet , let alone with both of us behind barriers.Neither of us have an address to connect to -- though we could both connect through an http tunnel -- as I have with support personnel at large companies who are used to dealing with customers behind firewalls.-l</tokentext>
<sentencetext>And exactly how does the remote assistance allow function through http?My mom is behind NAT and I'm behind a http proxy.
Windows remote assistance won't work if one of us isn't exposed to the internet, let alone with both of us behind barriers.Neither of us have an address to connect to -- though we could both connect through an http tunnel -- as I have with support personnel at large companies who are used to dealing with customers behind firewalls.-l</sentencetext>
	<parent>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30197154</parent>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30196588</id>
	<title>Teamviewer!</title>
	<author>Anonymous</author>
	<datestamp>1258886940000</datestamp>
	<modclass>Informativ</modclass>
	<modscore>1</modscore>
	<htmltext><p>Teamviewer has an EXCELLENT setup for this kind of this, I use it several times a week for family PC control. Great for one time use (the instant support module) or install it permanently on the PCs you need access to and one-click in whenever you need. Full version totally free for noncommercial use.</p><p>http://www.teamviewer.com</p></htmltext>
<tokenext>Teamviewer has an EXCELLENT setup for this kind of this , I use it several times a week for family PC control .
Great for one time use ( the instant support module ) or install it permanently on the PCs you need access to and one-click in whenever you need .
Full version totally free for noncommercial use.http : //www.teamviewer.com</tokentext>
<sentencetext>Teamviewer has an EXCELLENT setup for this kind of this, I use it several times a week for family PC control.
Great for one time use (the instant support module) or install it permanently on the PCs you need access to and one-click in whenever you need.
Full version totally free for noncommercial use.http://www.teamviewer.com</sentencetext>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30196664</id>
	<title>UltraVNC Single-Click</title>
	<author>bu1137</author>
	<datestamp>1258887300000</datestamp>
	<modclass>Informativ</modclass>
	<modscore>2</modscore>
	<htmltext>With UltraVNC Single-Click, you can give them a smallish program to run and click. No need for opening ports or anything, as the connection is initiated from their side. For this to work, only you need to open and forward a port on your side (and have ultravnc listen server running).
<br>
<a href="http://forum.ultravnc.info/viewtopic.php?t=15865&amp;sid=b6c0c94c99f3095d318eace245e09b49" title="ultravnc.info" rel="nofollow">http://forum.ultravnc.info/viewtopic.php?t=15865&amp;sid=b6c0c94c99f3095d318eace245e09b49</a> [ultravnc.info]
<br> <br>
The single-click program could be easier to use, though...</htmltext>
<tokenext>With UltraVNC Single-Click , you can give them a smallish program to run and click .
No need for opening ports or anything , as the connection is initiated from their side .
For this to work , only you need to open and forward a port on your side ( and have ultravnc listen server running ) .
http : //forum.ultravnc.info/viewtopic.php ? t = 15865&amp;sid = b6c0c94c99f3095d318eace245e09b49 [ ultravnc.info ] The single-click program could be easier to use , though.. .</tokentext>
<sentencetext>With UltraVNC Single-Click, you can give them a smallish program to run and click.
No need for opening ports or anything, as the connection is initiated from their side.
For this to work, only you need to open and forward a port on your side (and have ultravnc listen server running).
http://forum.ultravnc.info/viewtopic.php?t=15865&amp;sid=b6c0c94c99f3095d318eace245e09b49 [ultravnc.info]
 
The single-click program could be easier to use, though...</sentencetext>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30196650</id>
	<title>Re:Teamviewer</title>
	<author>pwilli</author>
	<datestamp>1258887240000</datestamp>
	<modclass>Informativ</modclass>
	<modscore>3</modscore>
	<htmltext>I also use Teamviewer. It's free for noncommercial use, does the whole port forwarding stuff for you. You don't have to know the IP-Address of the target PC - just a unique ID number and a (temporary) password. The servers of the company will keep track on which ID belongs to which IP-Adress, which very convenient for people with dynamic IPs. This feature can of course be turned off, if you want to do this stuff yourself.

It also has a included chat-program to allow you to exchange messages. Good to keep the phone bill small.</htmltext>
<tokenext>I also use Teamviewer .
It 's free for noncommercial use , does the whole port forwarding stuff for you .
You do n't have to know the IP-Address of the target PC - just a unique ID number and a ( temporary ) password .
The servers of the company will keep track on which ID belongs to which IP-Adress , which very convenient for people with dynamic IPs .
This feature can of course be turned off , if you want to do this stuff yourself .
It also has a included chat-program to allow you to exchange messages .
Good to keep the phone bill small .</tokentext>
<sentencetext>I also use Teamviewer.
It's free for noncommercial use, does the whole port forwarding stuff for you.
You don't have to know the IP-Address of the target PC - just a unique ID number and a (temporary) password.
The servers of the company will keep track on which ID belongs to which IP-Adress, which very convenient for people with dynamic IPs.
This feature can of course be turned off, if you want to do this stuff yourself.
It also has a included chat-program to allow you to exchange messages.
Good to keep the phone bill small.</sentencetext>
	<parent>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30196546</parent>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30198574</id>
	<title>Re:Teamviewer</title>
	<author>Anonymous</author>
	<datestamp>1258903560000</datestamp>
	<modclass>None</modclass>
	<modscore>0</modscore>
	<htmltext><p>Teamviewer is fantastic.  Free for personal use is the same full functioning client that the paid for version is, just with a simple nag screen.  It is by far the fastest remote control client I have ever seen, and I've used a ton of them.  Soooo simple to use too.</p></htmltext>
<tokenext>Teamviewer is fantastic .
Free for personal use is the same full functioning client that the paid for version is , just with a simple nag screen .
It is by far the fastest remote control client I have ever seen , and I 've used a ton of them .
Soooo simple to use too .</tokentext>
<sentencetext>Teamviewer is fantastic.
Free for personal use is the same full functioning client that the paid for version is, just with a simple nag screen.
It is by far the fastest remote control client I have ever seen, and I've used a ton of them.
Soooo simple to use too.</sentencetext>
	<parent>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30196546</parent>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30203858</id>
	<title>Re:logmein.com</title>
	<author>mianne</author>
	<datestamp>1259001840000</datestamp>
	<modclass>None</modclass>
	<modscore>1</modscore>
	<htmltext><p>Another vote for TeamViewer. I manage the ThinClient (VoIP server) on my network this way. Allowing it to sit sans peripherals next to my cable modem and router in the closet.</p></htmltext>
<tokenext>Another vote for TeamViewer .
I manage the ThinClient ( VoIP server ) on my network this way .
Allowing it to sit sans peripherals next to my cable modem and router in the closet .</tokentext>
<sentencetext>Another vote for TeamViewer.
I manage the ThinClient (VoIP server) on my network this way.
Allowing it to sit sans peripherals next to my cable modem and router in the closet.</sentencetext>
	<parent>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30198886</parent>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30196732</id>
	<title>Re:UltraVNC single-click</title>
	<author>Anonymous</author>
	<datestamp>1258887660000</datestamp>
	<modclass>None</modclass>
	<modscore>1</modscore>
	<htmltext><p>I tried it for XP and its AMAZING when paired with dyndns.org.</p><p>However it is totally useless for Vista and higher due to video driver issues. When I attempted to use it on a vista PC, I would literally only get screen updates every 10-30 seconds. Needless to say it wasnt practical. I felt like I was operating the mars rover (click... wait, wait, wait, click... wait, wait wait. etc)</p><p>Its a known issue that at last count they were working on a fix for (which involved downloading and installing a driver on the fly, then uninstalling it as the program closed)</p><p>if they can get the new vista/7 driver issues resolved that would be my recommendation.</p></htmltext>
<tokenext>I tried it for XP and its AMAZING when paired with dyndns.org.However it is totally useless for Vista and higher due to video driver issues .
When I attempted to use it on a vista PC , I would literally only get screen updates every 10-30 seconds .
Needless to say it wasnt practical .
I felt like I was operating the mars rover ( click... wait , wait , wait , click... wait , wait wait .
etc ) Its a known issue that at last count they were working on a fix for ( which involved downloading and installing a driver on the fly , then uninstalling it as the program closed ) if they can get the new vista/7 driver issues resolved that would be my recommendation .</tokentext>
<sentencetext>I tried it for XP and its AMAZING when paired with dyndns.org.However it is totally useless for Vista and higher due to video driver issues.
When I attempted to use it on a vista PC, I would literally only get screen updates every 10-30 seconds.
Needless to say it wasnt practical.
I felt like I was operating the mars rover (click... wait, wait, wait, click... wait, wait wait.
etc)Its a known issue that at last count they were working on a fix for (which involved downloading and installing a driver on the fly, then uninstalling it as the program closed)if they can get the new vista/7 driver issues resolved that would be my recommendation.</sentencetext>
	<parent>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30196566</parent>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30200794</id>
	<title>skyfex.com</title>
	<author>Genocaust</author>
	<datestamp>1258982340000</datestamp>
	<modclass>None</modclass>
	<modscore>1</modscore>
	<htmltext>Skyfex.com -- free to sign up as an "Expert" then have your family log in as a "Client" and send you the code. The only downfall is it only runs in IE using ActiveX the last time I looked into using it.</htmltext>
<tokenext>Skyfex.com -- free to sign up as an " Expert " then have your family log in as a " Client " and send you the code .
The only downfall is it only runs in IE using ActiveX the last time I looked into using it .</tokentext>
<sentencetext>Skyfex.com -- free to sign up as an "Expert" then have your family log in as a "Client" and send you the code.
The only downfall is it only runs in IE using ActiveX the last time I looked into using it.</sentencetext>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30197102</id>
	<title>What about the built in Remote Assistance?</title>
	<author>Anonymous</author>
	<datestamp>1258890180000</datestamp>
	<modclass>None</modclass>
	<modscore>0</modscore>
	<htmltext><p>I haven't tried it with a router between myself, just playing around on a LAN to see how it works. It's already "setup" on XP installations, and sends an email to you that you click to then have your Windows machine connect to theirs.</p></htmltext>
<tokenext>I have n't tried it with a router between myself , just playing around on a LAN to see how it works .
It 's already " setup " on XP installations , and sends an email to you that you click to then have your Windows machine connect to theirs .</tokentext>
<sentencetext>I haven't tried it with a router between myself, just playing around on a LAN to see how it works.
It's already "setup" on XP installations, and sends an email to you that you click to then have your Windows machine connect to theirs.</sentencetext>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30196688</id>
	<title>Teamviewer</title>
	<author>Anonymous</author>
	<datestamp>1258887420000</datestamp>
	<modclass>None</modclass>
	<modscore>0</modscore>
	<htmltext><p>Teamviewer works great for me and is free for non-commercial use.</p><p>You just install the client on your machine, they download an executable and give you the number and boom, connected.</p><p>It also lets you scale their screen in case they have a gynormous monitor for whatever reason.</p></htmltext>
<tokenext>Teamviewer works great for me and is free for non-commercial use.You just install the client on your machine , they download an executable and give you the number and boom , connected.It also lets you scale their screen in case they have a gynormous monitor for whatever reason .</tokentext>
<sentencetext>Teamviewer works great for me and is free for non-commercial use.You just install the client on your machine, they download an executable and give you the number and boom, connected.It also lets you scale their screen in case they have a gynormous monitor for whatever reason.</sentencetext>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30197058</id>
	<title>Messenger</title>
	<author>Jesterace</author>
	<datestamp>1258889820000</datestamp>
	<modclass>None</modclass>
	<modscore>1</modscore>
	<htmltext>If they're running MSN Messenger you can always use the remote assistance feature. It has worked well for me in the past having to troubleshoot and diagnose friend &amp; familys PC's. I guess the only catch there is they and you have to be running it as well. Not a solution if you're not running Windows and using that particular IM client.</htmltext>
<tokenext>If they 're running MSN Messenger you can always use the remote assistance feature .
It has worked well for me in the past having to troubleshoot and diagnose friend &amp; familys PC 's .
I guess the only catch there is they and you have to be running it as well .
Not a solution if you 're not running Windows and using that particular IM client .</tokentext>
<sentencetext>If they're running MSN Messenger you can always use the remote assistance feature.
It has worked well for me in the past having to troubleshoot and diagnose friend &amp; familys PC's.
I guess the only catch there is they and you have to be running it as well.
Not a solution if you're not running Windows and using that particular IM client.</sentencetext>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30200036</id>
	<title>Re:logmein.com</title>
	<author>yoyhed</author>
	<datestamp>1259009820000</datestamp>
	<modclass>None</modclass>
	<modscore>1</modscore>
	<htmltext>Since they probably wouldn't be the ones installing LogMeIn, you can remedy the friend problem. After you install it, remove the startup entry with msconfig and set the services to manual. Then tell them if they need help to double click the LogMeIn icon you put on their desktop.</htmltext>
<tokenext>Since they probably would n't be the ones installing LogMeIn , you can remedy the friend problem .
After you install it , remove the startup entry with msconfig and set the services to manual .
Then tell them if they need help to double click the LogMeIn icon you put on their desktop .</tokentext>
<sentencetext>Since they probably wouldn't be the ones installing LogMeIn, you can remedy the friend problem.
After you install it, remove the startup entry with msconfig and set the services to manual.
Then tell them if they need help to double click the LogMeIn icon you put on their desktop.</sentencetext>
	<parent>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30197154</parent>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30202068</id>
	<title>Re:Teamviewer - Control both Win and Mac!</title>
	<author>ilsaloving</author>
	<datestamp>1258992000000</datestamp>
	<modclass>None</modclass>
	<modscore>0</modscore>
	<htmltext><p>One thing that I didn't see anyone mention that is the big winner for me:</p><p>It has both Windows AND Mac clients.  Not only that, each system can provide support for the other.  I have a Mac, but I am able to provide support to Windows users without any issue at all.</p><p>It's the fastest, easiest way to provide remote support, IMO.</p></htmltext>
<tokenext>One thing that I did n't see anyone mention that is the big winner for me : It has both Windows AND Mac clients .
Not only that , each system can provide support for the other .
I have a Mac , but I am able to provide support to Windows users without any issue at all.It 's the fastest , easiest way to provide remote support , IMO .</tokentext>
<sentencetext>One thing that I didn't see anyone mention that is the big winner for me:It has both Windows AND Mac clients.
Not only that, each system can provide support for the other.
I have a Mac, but I am able to provide support to Windows users without any issue at all.It's the fastest, easiest way to provide remote support, IMO.</sentencetext>
	<parent>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30196546</parent>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30197986</id>
	<title>SharedView</title>
	<author>Anonymous</author>
	<datestamp>1258898340000</datestamp>
	<modclass>None</modclass>
	<modscore>0</modscore>
	<htmltext><p>Microsoft has a product called SharedView, that you can sign-in with your Live login, and share your desktop with those you invite, you can even allow a viewer to control.</p><p>Easy to install, easy to use... I have used it to fix my mother in laws machine in the past.</p><p>I know most here are opposed to MS products, I can agree most of the time, but look at who this poster is hoping to support, these are not power users.</p></htmltext>
<tokenext>Microsoft has a product called SharedView , that you can sign-in with your Live login , and share your desktop with those you invite , you can even allow a viewer to control.Easy to install , easy to use... I have used it to fix my mother in laws machine in the past.I know most here are opposed to MS products , I can agree most of the time , but look at who this poster is hoping to support , these are not power users .</tokentext>
<sentencetext>Microsoft has a product called SharedView, that you can sign-in with your Live login, and share your desktop with those you invite, you can even allow a viewer to control.Easy to install, easy to use... I have used it to fix my mother in laws machine in the past.I know most here are opposed to MS products, I can agree most of the time, but look at who this poster is hoping to support, these are not power users.</sentencetext>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30197112</id>
	<title>Reverse VNC</title>
	<author>Mydnight</author>
	<datestamp>1258890300000</datestamp>
	<modclass>None</modclass>
	<modscore>1</modscore>
	<htmltext>Try setting up a reverse VNC connection.  We use a custom VNC server at work (made from examples in the source code), so that all a client has to do is run one file and type in a computer name.  Since the connection is originated from within the firewall, in most situations it doesn't cause any problems.  This is the way to go -- secure, quicker than LogMeIn, and since about 2/3 of our clients aren't QUITE sure that this new-fangled intertube thingy isn't a plot by the "man", it works out quite well.</htmltext>
<tokenext>Try setting up a reverse VNC connection .
We use a custom VNC server at work ( made from examples in the source code ) , so that all a client has to do is run one file and type in a computer name .
Since the connection is originated from within the firewall , in most situations it does n't cause any problems .
This is the way to go -- secure , quicker than LogMeIn , and since about 2/3 of our clients are n't QUITE sure that this new-fangled intertube thingy is n't a plot by the " man " , it works out quite well .</tokentext>
<sentencetext>Try setting up a reverse VNC connection.
We use a custom VNC server at work (made from examples in the source code), so that all a client has to do is run one file and type in a computer name.
Since the connection is originated from within the firewall, in most situations it doesn't cause any problems.
This is the way to go -- secure, quicker than LogMeIn, and since about 2/3 of our clients aren't QUITE sure that this new-fangled intertube thingy isn't a plot by the "man", it works out quite well.</sentencetext>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30197192</id>
	<title>Re:Teamviewer</title>
	<author>Anonymous</author>
	<datestamp>1258890960000</datestamp>
	<modclass>None</modclass>
	<modscore>0</modscore>
	<htmltext><p>It's funny this topic came up today. In the middle of using teamviewer to fix someone's virus problem. I love how you don't need to install or anything. Just run and go</p></htmltext>
<tokenext>It 's funny this topic came up today .
In the middle of using teamviewer to fix someone 's virus problem .
I love how you do n't need to install or anything .
Just run and go</tokentext>
<sentencetext>It's funny this topic came up today.
In the middle of using teamviewer to fix someone's virus problem.
I love how you don't need to install or anything.
Just run and go</sentencetext>
	<parent>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30196546</parent>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30198580</id>
	<title>Copilot</title>
	<author>bederson</author>
	<datestamp>1258903560000</datestamp>
	<modclass>None</modclass>
	<modscore>1</modscore>
	<htmltext><p>www.copilot.com<br>Perfect, free on weekends, multiplatform, fast - exactly what you want.</p><p>
&nbsp; &nbsp; - Ben</p></htmltext>
<tokenext>www.copilot.comPerfect , free on weekends , multiplatform , fast - exactly what you want .
    - Ben</tokentext>
<sentencetext>www.copilot.comPerfect, free on weekends, multiplatform, fast - exactly what you want.
    - Ben</sentencetext>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30198602</id>
	<title>Copilot</title>
	<author>phallstrom</author>
	<datestamp>1258903740000</datestamp>
	<modclass>None</modclass>
	<modscore>1</modscore>
	<htmltext><p>Try Copilot.  It's not free, but they have a per-minute plan that's reasonable.  It's VNC over SSH, but wrapped up nicely so easy to use.</p></htmltext>
<tokenext>Try Copilot .
It 's not free , but they have a per-minute plan that 's reasonable .
It 's VNC over SSH , but wrapped up nicely so easy to use .</tokentext>
<sentencetext>Try Copilot.
It's not free, but they have a per-minute plan that's reasonable.
It's VNC over SSH, but wrapped up nicely so easy to use.</sentencetext>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30199470</id>
	<title>Re:UltraVNC single-click</title>
	<author>AllynM</author>
	<datestamp>1258912500000</datestamp>
	<modclass>None</modclass>
	<modscore>1</modscore>
	<htmltext><p>Why don't comments from the story submission carry over to the article when posted?  Most of the answers here were already commented on under the submission:</p><p><a href="http://slashdot.org/submission/1120256/Simple-Free-Web-Remote-PC-Control" title="slashdot.org">http://slashdot.org/submission/1120256/Simple-Free-Web-Remote-PC-Control</a> [slashdot.org]</p><p>If comments don't carry over when the submission gets picked up, what is their real purpose?</p></htmltext>
<tokenext>Why do n't comments from the story submission carry over to the article when posted ?
Most of the answers here were already commented on under the submission : http : //slashdot.org/submission/1120256/Simple-Free-Web-Remote-PC-Control [ slashdot.org ] If comments do n't carry over when the submission gets picked up , what is their real purpose ?</tokentext>
<sentencetext>Why don't comments from the story submission carry over to the article when posted?
Most of the answers here were already commented on under the submission:http://slashdot.org/submission/1120256/Simple-Free-Web-Remote-PC-Control [slashdot.org]If comments don't carry over when the submission gets picked up, what is their real purpose?</sentencetext>
	<parent>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30196566</parent>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30205450</id>
	<title>NoMachine NX</title>
	<author>KtG85</author>
	<datestamp>1258968120000</datestamp>
	<modclass>None</modclass>
	<modscore>1</modscore>
	<htmltext>Did anyone say NoMachine NX?  How could we forget this one!  They offer NX Free Edition and it is one of the best remote access technologies out there.  NX provides desktop sharing and session shadowing that would be very helpful in situations like this, and not to mention it is very easy to set up and use no matter what platform or network you are using.  Check it out at nomachine.com!</htmltext>
<tokenext>Did anyone say NoMachine NX ?
How could we forget this one !
They offer NX Free Edition and it is one of the best remote access technologies out there .
NX provides desktop sharing and session shadowing that would be very helpful in situations like this , and not to mention it is very easy to set up and use no matter what platform or network you are using .
Check it out at nomachine.com !</tokentext>
<sentencetext>Did anyone say NoMachine NX?
How could we forget this one!
They offer NX Free Edition and it is one of the best remote access technologies out there.
NX provides desktop sharing and session shadowing that would be very helpful in situations like this, and not to mention it is very easy to set up and use no matter what platform or network you are using.
Check it out at nomachine.com!</sentencetext>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30200136</id>
	<title>Teamviewer.com</title>
	<author>Anonymous</author>
	<datestamp>1258968960000</datestamp>
	<modclass>None</modclass>
	<modscore>0</modscore>
	<htmltext><p>Check out Teamviewer. http://teamviewer.com/index.aspx<br>Free, great program!</p></htmltext>
<tokenext>Check out Teamviewer .
http : //teamviewer.com/index.aspxFree , great program !</tokentext>
<sentencetext>Check out Teamviewer.
http://teamviewer.com/index.aspxFree, great program!</sentencetext>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30197352</id>
	<title>Another vote for uVNC-SC here!</title>
	<author>Anonymice</author>
	<datestamp>1258892400000</datestamp>
	<modclass>None</modclass>
	<modscore>1</modscore>
	<htmltext><p>Link - <a href="http://www.uvnc.com/addons/singleclick.html" title="uvnc.com" rel="nofollow">http://www.uvnc.com/addons/singleclick.html</a> [uvnc.com] </p><p>Simply configure it through the supplied flat-file &amp; package it into a single binary via the tools provided. No need to install - they just click on the binary &amp; it starts up a VNC server, making a reverse connection to the listening client on your end.<br>
I've already got it setup with various family members &amp; have it pointed to one of my servers, which I can then tunnel the connection through wherever I am.</p><p>If you're also using the uVNC <em>client</em>, you can use things like File Transfer.<br>
AFAIK, it supports all versions of Windows - I've got it on XP &amp; Vista systems.</p></htmltext>
<tokenext>Link - http : //www.uvnc.com/addons/singleclick.html [ uvnc.com ] Simply configure it through the supplied flat-file &amp; package it into a single binary via the tools provided .
No need to install - they just click on the binary &amp; it starts up a VNC server , making a reverse connection to the listening client on your end .
I 've already got it setup with various family members &amp; have it pointed to one of my servers , which I can then tunnel the connection through wherever I am.If you 're also using the uVNC client , you can use things like File Transfer .
AFAIK , it supports all versions of Windows - I 've got it on XP &amp; Vista systems .</tokentext>
<sentencetext>Link - http://www.uvnc.com/addons/singleclick.html [uvnc.com] Simply configure it through the supplied flat-file &amp; package it into a single binary via the tools provided.
No need to install - they just click on the binary &amp; it starts up a VNC server, making a reverse connection to the listening client on your end.
I've already got it setup with various family members &amp; have it pointed to one of my servers, which I can then tunnel the connection through wherever I am.If you're also using the uVNC client, you can use things like File Transfer.
AFAIK, it supports all versions of Windows - I've got it on XP &amp; Vista systems.</sentencetext>
	<parent>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30196566</parent>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30205316</id>
	<title>http://showmypc.com/</title>
	<author>kneemoe</author>
	<datestamp>1258967160000</datestamp>
	<modclass>None</modclass>
	<modscore>1</modscore>
	<htmltext><a href="http://showmypc.com/" title="showmypc.com" rel="nofollow">http://showmypc.com/</a> [showmypc.com] <br> <br>

Works well, free, uses ssh and VNC and one time hashes that you'll exchange over the phone. Really quite easy to use, and IIRC its a standalone app that doesn't actually install anything so once you're done there's no port listening afterward to allow anyone an easy attack vector.
<br> <br>
blah blah blah I am not affiliated with showmypc blah blah blah</htmltext>
<tokenext>http : //showmypc.com/ [ showmypc.com ] Works well , free , uses ssh and VNC and one time hashes that you 'll exchange over the phone .
Really quite easy to use , and IIRC its a standalone app that does n't actually install anything so once you 're done there 's no port listening afterward to allow anyone an easy attack vector .
blah blah blah I am not affiliated with showmypc blah blah blah</tokentext>
<sentencetext>http://showmypc.com/ [showmypc.com]  

Works well, free, uses ssh and VNC and one time hashes that you'll exchange over the phone.
Really quite easy to use, and IIRC its a standalone app that doesn't actually install anything so once you're done there's no port listening afterward to allow anyone an easy attack vector.
blah blah blah I am not affiliated with showmypc blah blah blah</sentencetext>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30199662</id>
	<title>Re:logmein.com</title>
	<author>Anonymous</author>
	<datestamp>1258915620000</datestamp>
	<modclass>None</modclass>
	<modscore>0</modscore>
	<htmltext><p>Easiest one, you don't even have to mess with firewall settings - hands down - is zolved.com.  Click on get help from a friend. Completely free, used it for 2+ years now.</p></htmltext>
<tokenext>Easiest one , you do n't even have to mess with firewall settings - hands down - is zolved.com .
Click on get help from a friend .
Completely free , used it for 2 + years now .</tokentext>
<sentencetext>Easiest one, you don't even have to mess with firewall settings - hands down - is zolved.com.
Click on get help from a friend.
Completely free, used it for 2+ years now.</sentencetext>
	<parent>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30196516</parent>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30196612</id>
	<title>Reverse VNC?</title>
	<author>Anonymous</author>
	<datestamp>1258887120000</datestamp>
	<modclass>Redundant</modclass>
	<modscore>1</modscore>
	<htmltext><blockquote><div><p> I also know about VNC, but trying to walk someone through opening up ports on their router that thinks their Internet is broken when their homepage gets changed is not realistic.</p></div></blockquote><p>
Why don't you just use Reverse VNC so you're the one who has to setup ports?  RealVNC provides an easy option for Windows users to "Add a New Client":<br>
<a href="http://www.realvnc.com/products/free/3.3.7/winvnc.html#9" title="realvnc.com">Using WinVNC</a> [realvnc.com]</p></div>
	</htmltext>
<tokenext>I also know about VNC , but trying to walk someone through opening up ports on their router that thinks their Internet is broken when their homepage gets changed is not realistic .
Why do n't you just use Reverse VNC so you 're the one who has to setup ports ?
RealVNC provides an easy option for Windows users to " Add a New Client " : Using WinVNC [ realvnc.com ]</tokentext>
<sentencetext> I also know about VNC, but trying to walk someone through opening up ports on their router that thinks their Internet is broken when their homepage gets changed is not realistic.
Why don't you just use Reverse VNC so you're the one who has to setup ports?
RealVNC provides an easy option for Windows users to "Add a New Client":
Using WinVNC [realvnc.com]
	</sentencetext>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30197040</id>
	<title>Re:Teamviewer</title>
	<author>bcolflesh</author>
	<datestamp>1258889760000</datestamp>
	<modclass>None</modclass>
	<modscore>1</modscore>
	<htmltext><p>Another vote for TeamViewer - made my "extended support network" (family) much easier to manage.</p></htmltext>
<tokenext>Another vote for TeamViewer - made my " extended support network " ( family ) much easier to manage .</tokentext>
<sentencetext>Another vote for TeamViewer - made my "extended support network" (family) much easier to manage.</sentencetext>
	<parent>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30196546</parent>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30199494</id>
	<title>show my pc</title>
	<author>Anonymous</author>
	<datestamp>1258912860000</datestamp>
	<modclass>None</modclass>
	<modscore>0</modscore>
	<htmltext><p>ask them to download www.showmypc.com</p></htmltext>
<tokenext>ask them to download www.showmypc.com</tokentext>
<sentencetext>ask them to download www.showmypc.com</sentencetext>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30197832</id>
	<title>Re:logmein.com</title>
	<author>jeoeoeoeorb</author>
	<datestamp>1258897020000</datestamp>
	<modclass>None</modclass>
	<modscore>1</modscore>
	<htmltext>1-click vnc ftw.   Uses a reverse connection to your port 5500.  You'll need some sort of dynamic dns in place though.</htmltext>
<tokenext>1-click vnc ftw .
Uses a reverse connection to your port 5500 .
You 'll need some sort of dynamic dns in place though .</tokentext>
<sentencetext>1-click vnc ftw.
Uses a reverse connection to your port 5500.
You'll need some sort of dynamic dns in place though.</sentencetext>
	<parent>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30196516</parent>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30201340</id>
	<title>Re:logmein.com</title>
	<author>mwbeatty</author>
	<datestamp>1258987920000</datestamp>
	<modclass>None</modclass>
	<modscore>1</modscore>
	<htmltext>Yes I have to concur on TeamViewer. It's a great little program and is easy to use with a lot of features. I use it all the time.</htmltext>
<tokenext>Yes I have to concur on TeamViewer .
It 's a great little program and is easy to use with a lot of features .
I use it all the time .</tokentext>
<sentencetext>Yes I have to concur on TeamViewer.
It's a great little program and is easy to use with a lot of features.
I use it all the time.</sentencetext>
	<parent>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30198886</parent>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30197294</id>
	<title>Schnitz Remote</title>
	<author>Anonymous</author>
	<datestamp>1258891860000</datestamp>
	<modclass>None</modclass>
	<modscore>0</modscore>
	<htmltext><p>For Macs, there's Schnitz Remote:</p><p>http://www.makeuseof.com/tag/macnifying-os-x-setting-up-remote-help-on-the-mac/</p></htmltext>
<tokenext>For Macs , there 's Schnitz Remote : http : //www.makeuseof.com/tag/macnifying-os-x-setting-up-remote-help-on-the-mac/</tokentext>
<sentencetext>For Macs, there's Schnitz Remote:http://www.makeuseof.com/tag/macnifying-os-x-setting-up-remote-help-on-the-mac/</sentencetext>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30200212</id>
	<title>Use Real VNC or DimDim</title>
	<author>Anonymous</author>
	<datestamp>1258970880000</datestamp>
	<modclass>None</modclass>
	<modscore>0</modscore>
	<htmltext><p>Just use RealVnc (Windows) available from: http://www.realvnc.com/products/free/4.1/download.html you can skip the form and just click the proceed to download button.<br>Make sure you have port 5500 open and have them click start / all programs / Real VNC / User Mode / Run VNC Server which will start the server and put an icon in the taskbar.<br>Right click, select add client and type in your external IP.<br>Done deal. Reverse VNC works great with xtightvncviewer. I usually use this command: xtightvncviewer -listen -quality 1 -bgr233<br>That turns the quality way down to make things faster.</p><p>The only thing to watch out for is the fact then when installing RealVNC, by default it wants to register itself as a service and start the server in service mode. It also want to put the viewer icon on the desktop which is not the icon they need to click.<br>Just tell them when installing to uncheck anything that says service (2 options as stated above) and uncheck put icon on desktop.</p><p>Another option free option if they are on Windows or Mac is DimDim. Unfortunately DimDim will not share a linux desktop, but it works pretty good for windows and mac and has voice / video chat built in.</p></htmltext>
<tokenext>Just use RealVnc ( Windows ) available from : http : //www.realvnc.com/products/free/4.1/download.html you can skip the form and just click the proceed to download button.Make sure you have port 5500 open and have them click start / all programs / Real VNC / User Mode / Run VNC Server which will start the server and put an icon in the taskbar.Right click , select add client and type in your external IP.Done deal .
Reverse VNC works great with xtightvncviewer .
I usually use this command : xtightvncviewer -listen -quality 1 -bgr233That turns the quality way down to make things faster.The only thing to watch out for is the fact then when installing RealVNC , by default it wants to register itself as a service and start the server in service mode .
It also want to put the viewer icon on the desktop which is not the icon they need to click.Just tell them when installing to uncheck anything that says service ( 2 options as stated above ) and uncheck put icon on desktop.Another option free option if they are on Windows or Mac is DimDim .
Unfortunately DimDim will not share a linux desktop , but it works pretty good for windows and mac and has voice / video chat built in .</tokentext>
<sentencetext>Just use RealVnc (Windows) available from: http://www.realvnc.com/products/free/4.1/download.html you can skip the form and just click the proceed to download button.Make sure you have port 5500 open and have them click start / all programs / Real VNC / User Mode / Run VNC Server which will start the server and put an icon in the taskbar.Right click, select add client and type in your external IP.Done deal.
Reverse VNC works great with xtightvncviewer.
I usually use this command: xtightvncviewer -listen -quality 1 -bgr233That turns the quality way down to make things faster.The only thing to watch out for is the fact then when installing RealVNC, by default it wants to register itself as a service and start the server in service mode.
It also want to put the viewer icon on the desktop which is not the icon they need to click.Just tell them when installing to uncheck anything that says service (2 options as stated above) and uncheck put icon on desktop.Another option free option if they are on Windows or Mac is DimDim.
Unfortunately DimDim will not share a linux desktop, but it works pretty good for windows and mac and has voice / video chat built in.</sentencetext>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30198866</id>
	<title>ConnectNow</title>
	<author>Anonymous</author>
	<datestamp>1258906080000</datestamp>
	<modclass>None</modclass>
	<modscore>0</modscore>
	<htmltext><p>Adobe Connect Now is what I've been using for the past year. It's actually an online meeting space, but one of the features is desktop sharing with the ability to take control - best of all, no ports to deal with - it runs in the browser and uses flash, works through firewalls, etc.</p><p>connectnow.acrobat.com</p></htmltext>
<tokenext>Adobe Connect Now is what I 've been using for the past year .
It 's actually an online meeting space , but one of the features is desktop sharing with the ability to take control - best of all , no ports to deal with - it runs in the browser and uses flash , works through firewalls , etc.connectnow.acrobat.com</tokentext>
<sentencetext>Adobe Connect Now is what I've been using for the past year.
It's actually an online meeting space, but one of the features is desktop sharing with the ability to take control - best of all, no ports to deal with - it runs in the browser and uses flash, works through firewalls, etc.connectnow.acrobat.com</sentencetext>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30198216</id>
	<title>NetXoR</title>
	<author>Anonymous</author>
	<datestamp>1258900140000</datestamp>
	<modclass>None</modclass>
	<modscore>0</modscore>
	<htmltext><p>LogmeIn Free is the way to go. It is not only free but really easy to use interfase and it works with most platforms and browsers.</p></htmltext>
<tokenext>LogmeIn Free is the way to go .
It is not only free but really easy to use interfase and it works with most platforms and browsers .</tokentext>
<sentencetext>LogmeIn Free is the way to go.
It is not only free but really easy to use interfase and it works with most platforms and browsers.</sentencetext>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30196546</id>
	<title>Teamviewer</title>
	<author>Anonymous</author>
	<datestamp>1258886760000</datestamp>
	<modclass>Informativ</modclass>
	<modscore>4</modscore>
	<htmltext><p>I've found that teamviewer is the easiest way to connect without having to go through setting up port forwarding</p></htmltext>
<tokenext>I 've found that teamviewer is the easiest way to connect without having to go through setting up port forwarding</tokentext>
<sentencetext>I've found that teamviewer is the easiest way to connect without having to go through setting up port forwarding</sentencetext>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30201430</id>
	<title>DimDim</title>
	<author>they\_call\_me\_quag</author>
	<datestamp>1258988520000</datestamp>
	<modclass>None</modclass>
	<modscore>1</modscore>
	<htmltext>Nobody has mentioned DimDim, which is another good option. They have both free and paid options. I don't work for DimDim, but I've used it a few times.<br><br>It works well and it's free.</htmltext>
<tokenext>Nobody has mentioned DimDim , which is another good option .
They have both free and paid options .
I do n't work for DimDim , but I 've used it a few times.It works well and it 's free .</tokentext>
<sentencetext>Nobody has mentioned DimDim, which is another good option.
They have both free and paid options.
I don't work for DimDim, but I've used it a few times.It works well and it's free.</sentencetext>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30202188</id>
	<title>mrz</title>
	<author>Anonymous</author>
	<datestamp>1258992600000</datestamp>
	<modclass>None</modclass>
	<modscore>0</modscore>
	<htmltext><p>TeamViewer works great for me<nobr> <wbr></nobr>:)</p></htmltext>
<tokenext>TeamViewer works great for me : )</tokentext>
<sentencetext>TeamViewer works great for me :)</sentencetext>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30202562</id>
	<title>+1 for TeamViewer</title>
	<author>GameboyRMH</author>
	<datestamp>1258994820000</datestamp>
	<modclass>None</modclass>
	<modscore>1</modscore>
	<htmltext>+1 for Teamviewer. Perfect for "granny support." All apps involved are portable too.</htmltext>
<tokenext>+ 1 for Teamviewer .
Perfect for " granny support .
" All apps involved are portable too .</tokentext>
<sentencetext>+1 for Teamviewer.
Perfect for "granny support.
" All apps involved are portable too.</sentencetext>
	<parent>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30198886</parent>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30199944</id>
	<title>Live Mesh, RD or Remote Assistance on Windows</title>
	<author>pyrbrand</author>
	<datestamp>1259008140000</datestamp>
	<modclass>None</modclass>
	<modscore>1</modscore>
	<htmltext>Besides Remote Desktop and Remote Assistance, which might require port forwarding (at least for RD, I'm pretty sure RA works just fine without it), Live Mesh works great and has no issues with firewalls, NAT etc assuming you can get them to install it and send you a username/password combo.</htmltext>
<tokenext>Besides Remote Desktop and Remote Assistance , which might require port forwarding ( at least for RD , I 'm pretty sure RA works just fine without it ) , Live Mesh works great and has no issues with firewalls , NAT etc assuming you can get them to install it and send you a username/password combo .</tokentext>
<sentencetext>Besides Remote Desktop and Remote Assistance, which might require port forwarding (at least for RD, I'm pretty sure RA works just fine without it), Live Mesh works great and has no issues with firewalls, NAT etc assuming you can get them to install it and send you a username/password combo.</sentencetext>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30200328</id>
	<title>SharedView / Live Mesh</title>
	<author>FuegoFuerte</author>
	<datestamp>1258973400000</datestamp>
	<modclass>None</modclass>
	<modscore>1</modscore>
	<htmltext><p>Ok, so everyone hates Microsoft.  Get over it.</p><p>SharedView and Live Mesh are two kick-ass free services from Microsoft with somewhat different feature sets but both useful for what's being requested here.</p><p>SharedView may be one of the most under-advertised products Microsoft has ever released.  It's been around for a couple years and is basically a stripped-down version of Live Meeting.  A presenter can share his desktop with up to 15 people, give control to attendees, etc.  Files of up to 100MB can be transferred through the service.</p><p>Live Mesh is a newer offering (in Beta) which allows online storage and synchronization of up to 5GB.  Several devices can be added to one's mesh, and specified folders will automatically sync between devices and the online storage (similar to Groove and Sharepoint).  Unlike Groove, Mesh also supports connecting to the desktop of other systems which are part of the Mesh.  The client install is pretty straight forward and simple, to where most average users could figure it out no problem.</p><p>The only downside to these products is they don't work with Linux.  There is a Mac OS X client for Live Mesh, though I've never used it.  There's a Java console for Live Meeting, but sadly it doesn't appear to be available with SharedView.</p></htmltext>
<tokenext>Ok , so everyone hates Microsoft .
Get over it.SharedView and Live Mesh are two kick-ass free services from Microsoft with somewhat different feature sets but both useful for what 's being requested here.SharedView may be one of the most under-advertised products Microsoft has ever released .
It 's been around for a couple years and is basically a stripped-down version of Live Meeting .
A presenter can share his desktop with up to 15 people , give control to attendees , etc .
Files of up to 100MB can be transferred through the service.Live Mesh is a newer offering ( in Beta ) which allows online storage and synchronization of up to 5GB .
Several devices can be added to one 's mesh , and specified folders will automatically sync between devices and the online storage ( similar to Groove and Sharepoint ) .
Unlike Groove , Mesh also supports connecting to the desktop of other systems which are part of the Mesh .
The client install is pretty straight forward and simple , to where most average users could figure it out no problem.The only downside to these products is they do n't work with Linux .
There is a Mac OS X client for Live Mesh , though I 've never used it .
There 's a Java console for Live Meeting , but sadly it does n't appear to be available with SharedView .</tokentext>
<sentencetext>Ok, so everyone hates Microsoft.
Get over it.SharedView and Live Mesh are two kick-ass free services from Microsoft with somewhat different feature sets but both useful for what's being requested here.SharedView may be one of the most under-advertised products Microsoft has ever released.
It's been around for a couple years and is basically a stripped-down version of Live Meeting.
A presenter can share his desktop with up to 15 people, give control to attendees, etc.
Files of up to 100MB can be transferred through the service.Live Mesh is a newer offering (in Beta) which allows online storage and synchronization of up to 5GB.
Several devices can be added to one's mesh, and specified folders will automatically sync between devices and the online storage (similar to Groove and Sharepoint).
Unlike Groove, Mesh also supports connecting to the desktop of other systems which are part of the Mesh.
The client install is pretty straight forward and simple, to where most average users could figure it out no problem.The only downside to these products is they don't work with Linux.
There is a Mac OS X client for Live Mesh, though I've never used it.
There's a Java console for Live Meeting, but sadly it doesn't appear to be available with SharedView.</sentencetext>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30198806</id>
	<title>Not Free But...</title>
	<author>ajlisows</author>
	<datestamp>1258905600000</datestamp>
	<modclass>Informativ</modclass>
	<modscore>2</modscore>
	<htmltext><p>GoTo Assist Express offers different levels of pricing.  $660 per year, $69 per month, or $9.95 per incident.  If they are just friends and family and want to get their stuff fixed, I think the $9.95 per incident wouldn't be that big of a deal.  Explain to them that if they want their computer fixed right then, they are going to have to give you $10 next time you see them (or mail it/Paypal it to you later).  I actually signed up for it when it was in beta (it was free) and ended up getting a discounted price of something like $450 a year, which my company pays for.  It is a good program. I have not had any problems with users installing it....well....users that are using Internet Explorer.  Firefox has some issues with installing the applet that makes it confusing for some users.</p></htmltext>
<tokenext>GoTo Assist Express offers different levels of pricing .
$ 660 per year , $ 69 per month , or $ 9.95 per incident .
If they are just friends and family and want to get their stuff fixed , I think the $ 9.95 per incident would n't be that big of a deal .
Explain to them that if they want their computer fixed right then , they are going to have to give you $ 10 next time you see them ( or mail it/Paypal it to you later ) .
I actually signed up for it when it was in beta ( it was free ) and ended up getting a discounted price of something like $ 450 a year , which my company pays for .
It is a good program .
I have not had any problems with users installing it....well....users that are using Internet Explorer .
Firefox has some issues with installing the applet that makes it confusing for some users .</tokentext>
<sentencetext>GoTo Assist Express offers different levels of pricing.
$660 per year, $69 per month, or $9.95 per incident.
If they are just friends and family and want to get their stuff fixed, I think the $9.95 per incident wouldn't be that big of a deal.
Explain to them that if they want their computer fixed right then, they are going to have to give you $10 next time you see them (or mail it/Paypal it to you later).
I actually signed up for it when it was in beta (it was free) and ended up getting a discounted price of something like $450 a year, which my company pays for.
It is a good program.
I have not had any problems with users installing it....well....users that are using Internet Explorer.
Firefox has some issues with installing the applet that makes it confusing for some users.</sentencetext>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30201878</id>
	<title>jabber</title>
	<author>tummetott</author>
	<datestamp>1258991040000</datestamp>
	<modclass>None</modclass>
	<modscore>1</modscore>
	<htmltext>Are there anny Jabber based solutions availible ?</htmltext>
<tokenext>Are there anny Jabber based solutions availible ?</tokentext>
<sentencetext>Are there anny Jabber based solutions availible ?</sentencetext>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30198556</id>
	<title>Copilot</title>
	<author>Anonymous</author>
	<datestamp>1258903380000</datestamp>
	<modclass>None</modclass>
	<modscore>0</modscore>
	<htmltext><p>Copilot was designed for exactly this use.  Free on weekends, minimal per-use payment at other times.  One click for-dummies user experience, and provided by joel Spolsky's Fog Creek software. https://www.copilot.com/</p></htmltext>
<tokenext>Copilot was designed for exactly this use .
Free on weekends , minimal per-use payment at other times .
One click for-dummies user experience , and provided by joel Spolsky 's Fog Creek software .
https : //www.copilot.com/</tokentext>
<sentencetext>Copilot was designed for exactly this use.
Free on weekends, minimal per-use payment at other times.
One click for-dummies user experience, and provided by joel Spolsky's Fog Creek software.
https://www.copilot.com/</sentencetext>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30202484</id>
	<title>Re:Teamviewer</title>
	<author>Anonymous</author>
	<datestamp>1258994280000</datestamp>
	<modclass>None</modclass>
	<modscore>0</modscore>
	<htmltext><p>Teamviewer is absolutely incredible.  The connection is brokered by the Teamviewer server, so firewalls are not an issue.  It is free for non-commercial use, so you can install it on all your relative's computers and then you can connect to them anytime you want.  All they need to do it open up the program and read off their unique ID and password to you.  The program works so well that we use it at work and have it on about 1000 computers as well.  Another great thing is that you don't actually have to install anything to the computer.  The client program is just a single<nobr> <wbr></nobr>.exe file that you can copy and deploy easily without having to run an installer.</p><p>We used VNC and a couple others before we discovered Teamviewer.  Oh, and it has multiple monitor support and screen stretching, so no more scrolling inside the VNC window!  SOLD!</p></htmltext>
<tokenext>Teamviewer is absolutely incredible .
The connection is brokered by the Teamviewer server , so firewalls are not an issue .
It is free for non-commercial use , so you can install it on all your relative 's computers and then you can connect to them anytime you want .
All they need to do it open up the program and read off their unique ID and password to you .
The program works so well that we use it at work and have it on about 1000 computers as well .
Another great thing is that you do n't actually have to install anything to the computer .
The client program is just a single .exe file that you can copy and deploy easily without having to run an installer.We used VNC and a couple others before we discovered Teamviewer .
Oh , and it has multiple monitor support and screen stretching , so no more scrolling inside the VNC window !
SOLD !</tokentext>
<sentencetext>Teamviewer is absolutely incredible.
The connection is brokered by the Teamviewer server, so firewalls are not an issue.
It is free for non-commercial use, so you can install it on all your relative's computers and then you can connect to them anytime you want.
All they need to do it open up the program and read off their unique ID and password to you.
The program works so well that we use it at work and have it on about 1000 computers as well.
Another great thing is that you don't actually have to install anything to the computer.
The client program is just a single .exe file that you can copy and deploy easily without having to run an installer.We used VNC and a couple others before we discovered Teamviewer.
Oh, and it has multiple monitor support and screen stretching, so no more scrolling inside the VNC window!
SOLD!</sentencetext>
	<parent>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30196722</parent>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30201864</id>
	<title>Re:logmein.com</title>
	<author>Andy Dodd</author>
	<datestamp>1258990980000</datestamp>
	<modclass>None</modclass>
	<modscore>1</modscore>
	<htmltext><p>I wouldn't be surprised if the Remote Assistance setup mechanism assumes UPnP support in your router.</p><p>That lets it automatically forward the ports it needs for you, however, if UPnP support in the router is disabled or not present, you're going to have to manually port forward.</p></htmltext>
<tokenext>I would n't be surprised if the Remote Assistance setup mechanism assumes UPnP support in your router.That lets it automatically forward the ports it needs for you , however , if UPnP support in the router is disabled or not present , you 're going to have to manually port forward .</tokentext>
<sentencetext>I wouldn't be surprised if the Remote Assistance setup mechanism assumes UPnP support in your router.That lets it automatically forward the ports it needs for you, however, if UPnP support in the router is disabled or not present, you're going to have to manually port forward.</sentencetext>
	<parent>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30198422</parent>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30197486</id>
	<title>Team Viewer</title>
	<author>Anonymous</author>
	<datestamp>1258893720000</datestamp>
	<modclass>None</modclass>
	<modscore>0</modscore>
	<htmltext><p>This is what I use to help my dad. Works like a charm, very easy to set up. My dad is old.</p></htmltext>
<tokenext>This is what I use to help my dad .
Works like a charm , very easy to set up .
My dad is old .</tokentext>
<sentencetext>This is what I use to help my dad.
Works like a charm, very easy to set up.
My dad is old.</sentencetext>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30196656</id>
	<title>Let me Google that for you.</title>
	<author>7grain</author>
	<datestamp>1258887300000</datestamp>
	<modclass>None</modclass>
	<modscore>1</modscore>
	<htmltext>I prefer TeamViewer myself:

<a href="http://lmgtfy.com/?q=free+remote+control" title="lmgtfy.com" rel="nofollow">http://lmgtfy.com/?q=free+remote+control</a> [lmgtfy.com]</htmltext>
<tokenext>I prefer TeamViewer myself : http : //lmgtfy.com/ ? q = free + remote + control [ lmgtfy.com ]</tokentext>
<sentencetext>I prefer TeamViewer myself:

http://lmgtfy.com/?q=free+remote+control [lmgtfy.com]</sentencetext>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30203310</id>
	<title>yuuguu - Online Conference Software</title>
	<author>Anonymous</author>
	<datestamp>1258998660000</datestamp>
	<modclass>None</modclass>
	<modscore>0</modscore>
	<htmltext><p>This weekend I was helping my dad out with some trouble on his computer and needed to see his machine. A quick google search turned up yuuguu. They have a screen sharing portion of the software that allows for remote control similar to VNC. They get around the port opening by have each party create an account and then connecting to them in a way that is not unlike instant messaging. It is a full feature application (instant messaging, screen sharing, and conferencing) and its cross platform friendly so I could use my Mac and he could use his Windows Vista. The application is free (as in cost) that they offer to the small time user in the hopes that it will lead to larger accounts in the future when people get hooked on it functionality and what to use it on a larger scale.</p><p>For my remote support needs with the family, it works great. I'm going to use it again for all my family's support needs. Way better than... "Ok now what do you see on the screen..."</p></htmltext>
<tokenext>This weekend I was helping my dad out with some trouble on his computer and needed to see his machine .
A quick google search turned up yuuguu .
They have a screen sharing portion of the software that allows for remote control similar to VNC .
They get around the port opening by have each party create an account and then connecting to them in a way that is not unlike instant messaging .
It is a full feature application ( instant messaging , screen sharing , and conferencing ) and its cross platform friendly so I could use my Mac and he could use his Windows Vista .
The application is free ( as in cost ) that they offer to the small time user in the hopes that it will lead to larger accounts in the future when people get hooked on it functionality and what to use it on a larger scale.For my remote support needs with the family , it works great .
I 'm going to use it again for all my family 's support needs .
Way better than... " Ok now what do you see on the screen... "</tokentext>
<sentencetext>This weekend I was helping my dad out with some trouble on his computer and needed to see his machine.
A quick google search turned up yuuguu.
They have a screen sharing portion of the software that allows for remote control similar to VNC.
They get around the port opening by have each party create an account and then connecting to them in a way that is not unlike instant messaging.
It is a full feature application (instant messaging, screen sharing, and conferencing) and its cross platform friendly so I could use my Mac and he could use his Windows Vista.
The application is free (as in cost) that they offer to the small time user in the hopes that it will lead to larger accounts in the future when people get hooked on it functionality and what to use it on a larger scale.For my remote support needs with the family, it works great.
I'm going to use it again for all my family's support needs.
Way better than... "Ok now what do you see on the screen..."</sentencetext>
	<parent>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30196516</parent>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30203180</id>
	<title>Re:UltraVNC single-click</title>
	<author>syrce</author>
	<datestamp>1258998120000</datestamp>
	<modclass>None</modclass>
	<modscore>1</modscore>
	<htmltext>Um\_atrain is correct Ultra VNC is exactly what you are looking for.   It is exactly designed for what you are trying to do, I've personally seen it go right through a router with no port forwarding.</htmltext>
<tokenext>Um \ _atrain is correct Ultra VNC is exactly what you are looking for .
It is exactly designed for what you are trying to do , I 've personally seen it go right through a router with no port forwarding .</tokentext>
<sentencetext>Um\_atrain is correct Ultra VNC is exactly what you are looking for.
It is exactly designed for what you are trying to do, I've personally seen it go right through a router with no port forwarding.</sentencetext>
	<parent>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30196566</parent>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30198964</id>
	<title>Zolved</title>
	<author>smileyphase</author>
	<datestamp>1258906980000</datestamp>
	<modclass>None</modclass>
	<modscore>1</modscore>
	<htmltext>I'm actually a proponent of zolved (http://www.zolved.com/) - there's no install involved - it's a standalone executable, and works reasonably well 9 times out of 10 - and best of all, requires zero technical skill on the part of the person receiving support. Oh, and it's completely free, including registration-free.</htmltext>
<tokenext>I 'm actually a proponent of zolved ( http : //www.zolved.com/ ) - there 's no install involved - it 's a standalone executable , and works reasonably well 9 times out of 10 - and best of all , requires zero technical skill on the part of the person receiving support .
Oh , and it 's completely free , including registration-free .</tokentext>
<sentencetext>I'm actually a proponent of zolved (http://www.zolved.com/) - there's no install involved - it's a standalone executable, and works reasonably well 9 times out of 10 - and best of all, requires zero technical skill on the part of the person receiving support.
Oh, and it's completely free, including registration-free.</sentencetext>
	<parent>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30196516</parent>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30199978</id>
	<title>Re:$125.00 per hour</title>
	<author>Anonymous</author>
	<datestamp>1259008860000</datestamp>
	<modclass>None</modclass>
	<modscore>0</modscore>
	<htmltext><p>Ok, so you're smarter than the average pc user. Big deal!<br>But not smart enough to understand that other people will not want to invest years mastering their computers.</p><p>You think helping them for free is a one way thing that is not fair to you.<br>Have you considered that they could help you in other fields (learning a language, playing an instrument, negotiation, sport, cooking, raising kids, etc<nobr> <wbr></nobr>...).</p><p>Or are you so focused on IT that nothing outside of it interests you? there's a word for that, nerd.</p></htmltext>
<tokenext>Ok , so you 're smarter than the average pc user .
Big deal ! But not smart enough to understand that other people will not want to invest years mastering their computers.You think helping them for free is a one way thing that is not fair to you.Have you considered that they could help you in other fields ( learning a language , playing an instrument , negotiation , sport , cooking , raising kids , etc ... ) .Or are you so focused on IT that nothing outside of it interests you ?
there 's a word for that , nerd .</tokentext>
<sentencetext>Ok, so you're smarter than the average pc user.
Big deal!But not smart enough to understand that other people will not want to invest years mastering their computers.You think helping them for free is a one way thing that is not fair to you.Have you considered that they could help you in other fields (learning a language, playing an instrument, negotiation, sport, cooking, raising kids, etc ...).Or are you so focused on IT that nothing outside of it interests you?
there's a word for that, nerd.</sentencetext>
	<parent>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30196694</parent>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30197506</id>
	<title>SubSeven!!!!!</title>
	<author>Anonymous</author>
	<datestamp>1258893960000</datestamp>
	<modclass>None</modclass>
	<modscore>0</modscore>
	<htmltext><p>Just install client and your good to go!  Also has a nice keylogger that comes bundled so you can see what they did to mess up their system...</p></htmltext>
<tokenext>Just install client and your good to go !
Also has a nice keylogger that comes bundled so you can see what they did to mess up their system.. .</tokentext>
<sentencetext>Just install client and your good to go!
Also has a nice keylogger that comes bundled so you can see what they did to mess up their system...</sentencetext>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30197676</id>
	<title>ssh OR hamachi plus RDP</title>
	<author>Anonymous</author>
	<datestamp>1258895880000</datestamp>
	<modclass>None</modclass>
	<modscore>0</modscore>
	<htmltext><p>For being the "technical person", I'd suggest you learn to use google a little better.</p><p>ssh<br>
&nbsp; OR<br>hamachi plus RDP/VNC/Whatever</p><p>I stopped giving free tech support to my extended family about 10 yrs ago. I told them I'd switched to Linux and would provide free support to any of them who switched too.  Zero takers, which is good for me.</p><p>Of course, Mom gets unlimited support to the point where we start yelling at each other. Fortunately, we're 7 hrs away, so there's no expectation that I'll drop by to fix something.</p></htmltext>
<tokenext>For being the " technical person " , I 'd suggest you learn to use google a little better.ssh   ORhamachi plus RDP/VNC/WhateverI stopped giving free tech support to my extended family about 10 yrs ago .
I told them I 'd switched to Linux and would provide free support to any of them who switched too .
Zero takers , which is good for me.Of course , Mom gets unlimited support to the point where we start yelling at each other .
Fortunately , we 're 7 hrs away , so there 's no expectation that I 'll drop by to fix something .</tokentext>
<sentencetext>For being the "technical person", I'd suggest you learn to use google a little better.ssh
  ORhamachi plus RDP/VNC/WhateverI stopped giving free tech support to my extended family about 10 yrs ago.
I told them I'd switched to Linux and would provide free support to any of them who switched too.
Zero takers, which is good for me.Of course, Mom gets unlimited support to the point where we start yelling at each other.
Fortunately, we're 7 hrs away, so there's no expectation that I'll drop by to fix something.</sentencetext>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30201780</id>
	<title>Re:logmein.com</title>
	<author>Anonymous</author>
	<datestamp>1258990620000</datestamp>
	<modclass>None</modclass>
	<modscore>0</modscore>
	<htmltext><p>Doesn't Windows Remote Assistance in Windows 7 require ports to be open in the firewall like 135? I know that in Vista it used to use a dynamic port range.</p><p>Did they remove the port forwarding requirements by having an intermediary server somehow?</p><p>In which case, it doesn't meet his requirement because he can't open ports easily in their firewall. Additionally, it would be safer to use a solution that doesn't require that.</p><p>Like www.teamviewer.com which is completely FREE for non-commercial uses like this. It's fast and easy to use, as well.</p></htmltext>
<tokenext>Does n't Windows Remote Assistance in Windows 7 require ports to be open in the firewall like 135 ?
I know that in Vista it used to use a dynamic port range.Did they remove the port forwarding requirements by having an intermediary server somehow ? In which case , it does n't meet his requirement because he ca n't open ports easily in their firewall .
Additionally , it would be safer to use a solution that does n't require that.Like www.teamviewer.com which is completely FREE for non-commercial uses like this .
It 's fast and easy to use , as well .</tokentext>
<sentencetext>Doesn't Windows Remote Assistance in Windows 7 require ports to be open in the firewall like 135?
I know that in Vista it used to use a dynamic port range.Did they remove the port forwarding requirements by having an intermediary server somehow?In which case, it doesn't meet his requirement because he can't open ports easily in their firewall.
Additionally, it would be safer to use a solution that doesn't require that.Like www.teamviewer.com which is completely FREE for non-commercial uses like this.
It's fast and easy to use, as well.</sentencetext>
	<parent>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30197154</parent>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30202434</id>
	<title>Re:logmein.com</title>
	<author>Ubermateo</author>
	<datestamp>1258993860000</datestamp>
	<modclass>None</modclass>
	<modscore>1</modscore>
	<htmltext>Easy solution:

Right-click Taskbar icon, choose "Disable Logmein".

When they have a problem, have them enable it...</htmltext>
<tokenext>Easy solution : Right-click Taskbar icon , choose " Disable Logmein " .
When they have a problem , have them enable it.. .</tokentext>
<sentencetext>Easy solution:

Right-click Taskbar icon, choose "Disable Logmein".
When they have a problem, have them enable it...</sentencetext>
	<parent>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30197154</parent>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30197160</id>
	<title>Re:LogMeIn</title>
	<author>fm6</author>
	<datestamp>1258890660000</datestamp>
	<modclass>Insightful</modclass>
	<modscore>2</modscore>
	<htmltext><p>I use Logmein for this purpose too (and agree that it's really good software), but it's a little early to close the discussion. Installing the free version on every machine you want to support is a pain, especially if you have to talk somebody else through it over the phone. There's a simpler "rescue" version, but it's not free, or even cheap.</p><p>The latest version Skype has a desktop sharing feature. No remote control, but if you can see the other screen it's easy to talk people through most tasks. Still a pain to install, but at least Skype is something people have a day-to-day use for.</p></htmltext>
<tokenext>I use Logmein for this purpose too ( and agree that it 's really good software ) , but it 's a little early to close the discussion .
Installing the free version on every machine you want to support is a pain , especially if you have to talk somebody else through it over the phone .
There 's a simpler " rescue " version , but it 's not free , or even cheap.The latest version Skype has a desktop sharing feature .
No remote control , but if you can see the other screen it 's easy to talk people through most tasks .
Still a pain to install , but at least Skype is something people have a day-to-day use for .</tokentext>
<sentencetext>I use Logmein for this purpose too (and agree that it's really good software), but it's a little early to close the discussion.
Installing the free version on every machine you want to support is a pain, especially if you have to talk somebody else through it over the phone.
There's a simpler "rescue" version, but it's not free, or even cheap.The latest version Skype has a desktop sharing feature.
No remote control, but if you can see the other screen it's easy to talk people through most tasks.
Still a pain to install, but at least Skype is something people have a day-to-day use for.</sentencetext>
	<parent>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30196878</parent>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30205340</id>
	<title>Live Mesh</title>
	<author>Anonymous</author>
	<datestamp>1258967400000</datestamp>
	<modclass>None</modclass>
	<modscore>0</modscore>
	<htmltext><p>Live Mesh from Microsoft is a great tool that I currently use to help maintain friends and family. No firewall exceptions or fancy configuration needed. www.mesh.com and give them your log in info. Ta-da!</p></htmltext>
<tokenext>Live Mesh from Microsoft is a great tool that I currently use to help maintain friends and family .
No firewall exceptions or fancy configuration needed .
www.mesh.com and give them your log in info .
Ta-da !</tokentext>
<sentencetext>Live Mesh from Microsoft is a great tool that I currently use to help maintain friends and family.
No firewall exceptions or fancy configuration needed.
www.mesh.com and give them your log in info.
Ta-da!</sentencetext>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30198790</id>
	<title>ssh?</title>
	<author>justhatched</author>
	<datestamp>1258905420000</datestamp>
	<modclass>None</modclass>
	<modscore>1</modscore>
	<htmltext>
This can't be<nobr> <wbr></nobr>/. - you let your family use windows?</htmltext>
<tokenext>This ca n't be / .
- you let your family use windows ?</tokentext>
<sentencetext>
This can't be /.
- you let your family use windows?</sentencetext>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30196848</id>
	<title>UltraVNC Single Click works behind most SOHO NATs</title>
	<author>WoTG</author>
	<datestamp>1258888560000</datestamp>
	<modclass>None</modclass>
	<modscore>1</modscore>
	<htmltext><p>I was going to suggest UltraVNC Single Click also.</p><p>To clarify a bit, it's not the same as regular VNC. You don't need to install anything, just click on the<nobr> <wbr></nobr>.exe.</p><p>Also, it works by creating an outbound TCP connection. So, the remote computer support has to have port forwarding setup, but the person sharing doesn't need to do anything with their router (assuming a standard SOHO router with NAT).</p><p>UltraVNC does work with Vista, but I can't comment on Single Click paired with Vista.</p></htmltext>
<tokenext>I was going to suggest UltraVNC Single Click also.To clarify a bit , it 's not the same as regular VNC .
You do n't need to install anything , just click on the .exe.Also , it works by creating an outbound TCP connection .
So , the remote computer support has to have port forwarding setup , but the person sharing does n't need to do anything with their router ( assuming a standard SOHO router with NAT ) .UltraVNC does work with Vista , but I ca n't comment on Single Click paired with Vista .</tokentext>
<sentencetext>I was going to suggest UltraVNC Single Click also.To clarify a bit, it's not the same as regular VNC.
You don't need to install anything, just click on the .exe.Also, it works by creating an outbound TCP connection.
So, the remote computer support has to have port forwarding setup, but the person sharing doesn't need to do anything with their router (assuming a standard SOHO router with NAT).UltraVNC does work with Vista, but I can't comment on Single Click paired with Vista.</sentencetext>
	<parent>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30196566</parent>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30196972</id>
	<title>Copilot</title>
	<author>Anonymous</author>
	<datestamp>1258889400000</datestamp>
	<modclass>None</modclass>
	<modscore>0</modscore>
	<htmltext><p><a href="http://copilot.com/" title="copilot.com" rel="nofollow">Copilot</a> [copilot.com] (from Joel of <a href="http://www.joelonsoftware.com/" title="joelonsoftware.com" rel="nofollow">Joel on Software</a> [joelonsoftware.com] fame) just works.  I give my family a code, they type it into the website and download and run the<nobr> <wbr></nobr>.exe.</p><p>If you like, they can hang on to that<nobr> <wbr></nobr>.exe file and reuse it next time (so long as you also keep your corresponding helper<nobr> <wbr></nobr>.exe).</p><p>It's free at weekends; the rest of the time it's very cheap (and pay-as-you-go, so no monthly subscription - you just pay for the minutes you use).</p></htmltext>
<tokenext>Copilot [ copilot.com ] ( from Joel of Joel on Software [ joelonsoftware.com ] fame ) just works .
I give my family a code , they type it into the website and download and run the .exe.If you like , they can hang on to that .exe file and reuse it next time ( so long as you also keep your corresponding helper .exe ) .It 's free at weekends ; the rest of the time it 's very cheap ( and pay-as-you-go , so no monthly subscription - you just pay for the minutes you use ) .</tokentext>
<sentencetext>Copilot [copilot.com] (from Joel of Joel on Software [joelonsoftware.com] fame) just works.
I give my family a code, they type it into the website and download and run the .exe.If you like, they can hang on to that .exe file and reuse it next time (so long as you also keep your corresponding helper .exe).It's free at weekends; the rest of the time it's very cheap (and pay-as-you-go, so no monthly subscription - you just pay for the minutes you use).</sentencetext>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30200424</id>
	<title>TeamViewer</title>
	<author>kishengajjar</author>
	<datestamp>1258975140000</datestamp>
	<modclass>None</modclass>
	<modscore>1</modscore>
	<htmltext>I use www.teamviewer.com. It's simple, straightforward, secure, automatically sets itself up to route through firewalls (so far in my experience), and it's FREE for personal use.</htmltext>
<tokenext>I use www.teamviewer.com .
It 's simple , straightforward , secure , automatically sets itself up to route through firewalls ( so far in my experience ) , and it 's FREE for personal use .</tokentext>
<sentencetext>I use www.teamviewer.com.
It's simple, straightforward, secure, automatically sets itself up to route through firewalls (so far in my experience), and it's FREE for personal use.</sentencetext>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30221672</id>
	<title>Re:A wrap up of sorts...</title>
	<author>MeatballCB</author>
	<datestamp>1259073360000</datestamp>
	<modclass>None</modclass>
	<modscore>1</modscore>
	<htmltext>Thanks for the wrap up!

I've used VNC a while and love it, but I really need something that is basically, "Mom, click on this link...ok, you're done."<nobr> <wbr></nobr>:)

I've tried a couple of the others, and Teamviewer seems to be the best except for one minor problem.  Every time I connect to my friends PC we both lose the capability to click on anything.  We can both move the mouse around the screen without a problem, but mouse clicking is a no go.

Strange thing is, even if I disconnect, he now no longer has any mouse click ability and has to reboot.</htmltext>
<tokenext>Thanks for the wrap up !
I 've used VNC a while and love it , but I really need something that is basically , " Mom , click on this link...ok , you 're done .
" : ) I 've tried a couple of the others , and Teamviewer seems to be the best except for one minor problem .
Every time I connect to my friends PC we both lose the capability to click on anything .
We can both move the mouse around the screen without a problem , but mouse clicking is a no go .
Strange thing is , even if I disconnect , he now no longer has any mouse click ability and has to reboot .</tokentext>
<sentencetext>Thanks for the wrap up!
I've used VNC a while and love it, but I really need something that is basically, "Mom, click on this link...ok, you're done.
" :)

I've tried a couple of the others, and Teamviewer seems to be the best except for one minor problem.
Every time I connect to my friends PC we both lose the capability to click on anything.
We can both move the mouse around the screen without a problem, but mouse clicking is a no go.
Strange thing is, even if I disconnect, he now no longer has any mouse click ability and has to reboot.</sentencetext>
	<parent>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30197806</parent>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30197358</id>
	<title>Re:UltraVNC single-click</title>
	<author>WraithCube</author>
	<datestamp>1258892460000</datestamp>
	<modclass>None</modclass>
	<modscore>1</modscore>
	<htmltext><p>I came just to suggest ultravnc single-click as well. Works wonders for people behind firewalls and restrictive routers. Dyndns helps so you don't have to recreate the executable all the time. Mix that in with a home server and all you need to do is have somebody click a link and run the software. Also, I've been kicked off XP computers when the user hits ctrl+alt+delete. Vista + Aero causes some issues, but does work with a very delayed response and hitting the refresh screen button after every command. It slipped my mind to try with aero disabled the one time I tried it with aero, but I was on the phone with someone competent enough to follow simple instructions when I could see occasional update on her screen. And for the more paranoid users it can be setup to kick you out after a certain amount of time (default is 5 minutes i believe). The customizable pictures and phrases is nice too.</p></htmltext>
<tokenext>I came just to suggest ultravnc single-click as well .
Works wonders for people behind firewalls and restrictive routers .
Dyndns helps so you do n't have to recreate the executable all the time .
Mix that in with a home server and all you need to do is have somebody click a link and run the software .
Also , I 've been kicked off XP computers when the user hits ctrl + alt + delete .
Vista + Aero causes some issues , but does work with a very delayed response and hitting the refresh screen button after every command .
It slipped my mind to try with aero disabled the one time I tried it with aero , but I was on the phone with someone competent enough to follow simple instructions when I could see occasional update on her screen .
And for the more paranoid users it can be setup to kick you out after a certain amount of time ( default is 5 minutes i believe ) .
The customizable pictures and phrases is nice too .</tokentext>
<sentencetext>I came just to suggest ultravnc single-click as well.
Works wonders for people behind firewalls and restrictive routers.
Dyndns helps so you don't have to recreate the executable all the time.
Mix that in with a home server and all you need to do is have somebody click a link and run the software.
Also, I've been kicked off XP computers when the user hits ctrl+alt+delete.
Vista + Aero causes some issues, but does work with a very delayed response and hitting the refresh screen button after every command.
It slipped my mind to try with aero disabled the one time I tried it with aero, but I was on the phone with someone competent enough to follow simple instructions when I could see occasional update on her screen.
And for the more paranoid users it can be setup to kick you out after a certain amount of time (default is 5 minutes i believe).
The customizable pictures and phrases is nice too.</sentencetext>
	<parent>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30197110</parent>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30198336</id>
	<title>Re:TEAMVIEWER.COM!!!!!</title>
	<author>swinginSwingler</author>
	<datestamp>1258901220000</datestamp>
	<modclass>None</modclass>
	<modscore>1</modscore>
	<htmltext><p>Teamviewer has my vote.</p></htmltext>
<tokenext>Teamviewer has my vote .</tokentext>
<sentencetext>Teamviewer has my vote.</sentencetext>
	<parent>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30197184</parent>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30196574</id>
	<title>Definitely use Logmein.</title>
	<author>AbRASiON</author>
	<datestamp>1258886880000</datestamp>
	<modclass>None</modclass>
	<modscore>1</modscore>
	<htmltext><p>I can go through my nasty work proxy and get to my PC at home with it, not as fast as RDP but that is understandable.<br>The feature set is pretty good, does multiple monitors, you can adjust the quality and resolution all in the free version, just requires you sign up for an account. Also seems to be no limit how many machines you can add.</p></htmltext>
<tokenext>I can go through my nasty work proxy and get to my PC at home with it , not as fast as RDP but that is understandable.The feature set is pretty good , does multiple monitors , you can adjust the quality and resolution all in the free version , just requires you sign up for an account .
Also seems to be no limit how many machines you can add .</tokentext>
<sentencetext>I can go through my nasty work proxy and get to my PC at home with it, not as fast as RDP but that is understandable.The feature set is pretty good, does multiple monitors, you can adjust the quality and resolution all in the free version, just requires you sign up for an account.
Also seems to be no limit how many machines you can add.</sentencetext>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30196618</id>
	<title>make them do it.</title>
	<author>Anonymous</author>
	<datestamp>1258887120000</datestamp>
	<modclass>None</modclass>
	<modscore>0</modscore>
	<htmltext><p>try http://xkcd.com/627/  will allow them to do some trouble shooting themselves, if they have problems with flow charts send them this http://xkcd.com/518/</p></htmltext>
<tokenext>try http : //xkcd.com/627/ will allow them to do some trouble shooting themselves , if they have problems with flow charts send them this http : //xkcd.com/518/</tokentext>
<sentencetext>try http://xkcd.com/627/  will allow them to do some trouble shooting themselves, if they have problems with flow charts send them this http://xkcd.com/518/</sentencetext>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30201144</id>
	<title>Re:logmein.com</title>
	<author>Nispero</author>
	<datestamp>1258986300000</datestamp>
	<modclass>None</modclass>
	<modscore>1</modscore>
	<htmltext>You can use the Hamachi ( they have a free home license ) its a sort of vpn. and then you can use  VNC. It works fine for me. Once configured, non tecnical folks only have to open the hamachi, and then, you can remotely connect with VNC.

Hope it helps you.</htmltext>
<tokenext>You can use the Hamachi ( they have a free home license ) its a sort of vpn .
and then you can use VNC .
It works fine for me .
Once configured , non tecnical folks only have to open the hamachi , and then , you can remotely connect with VNC .
Hope it helps you .</tokentext>
<sentencetext>You can use the Hamachi ( they have a free home license ) its a sort of vpn.
and then you can use  VNC.
It works fine for me.
Once configured, non tecnical folks only have to open the hamachi, and then, you can remotely connect with VNC.
Hope it helps you.</sentencetext>
	<parent>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30196516</parent>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30196528</id>
	<title>CoPilot</title>
	<author>adrianhensler</author>
	<datestamp>1258886700000</datestamp>
	<modclass>None</modclass>
	<modscore>1</modscore>
	<htmltext><p><a href="http://www.copilot.com/" title="copilot.com" rel="nofollow">CoPilot</a> [copilot.com]</p><p>Different pricing models (Day Pass, per month), free on weekends.</p></htmltext>
<tokenext>CoPilot [ copilot.com ] Different pricing models ( Day Pass , per month ) , free on weekends .</tokentext>
<sentencetext>CoPilot [copilot.com]Different pricing models (Day Pass, per month), free on weekends.</sentencetext>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30197710</id>
	<title>Re:TEAMVIEWER.COM!!!!!</title>
	<author>Anonymouss Cowherd</author>
	<datestamp>1258896180000</datestamp>
	<modclass>None</modclass>
	<modscore>1</modscore>
	<htmltext>Yes, this is good shit.</htmltext>
<tokenext>Yes , this is good shit .</tokentext>
<sentencetext>Yes, this is good shit.</sentencetext>
	<parent>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30197184</parent>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30218876</id>
	<title>reversed server/client vnc</title>
	<author>Anonymous</author>
	<datestamp>1259058000000</datestamp>
	<modclass>None</modclass>
	<modscore>0</modscore>
	<htmltext><p>I've used UltraVNC SingleClick also, it works well. The server is run on your machine and they connect to you with a "single click", so you open your ports rather than having to tell them how to open theirs.</p></htmltext>
<tokenext>I 've used UltraVNC SingleClick also , it works well .
The server is run on your machine and they connect to you with a " single click " , so you open your ports rather than having to tell them how to open theirs .</tokentext>
<sentencetext>I've used UltraVNC SingleClick also, it works well.
The server is run on your machine and they connect to you with a "single click", so you open your ports rather than having to tell them how to open theirs.</sentencetext>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30199554</id>
	<title>mikogo is good</title>
	<author>Anonymous</author>
	<datestamp>1258913640000</datestamp>
	<modclass>None</modclass>
	<modscore>0</modscore>
	<htmltext><p>It's a nice little free tool we've been using.</p></htmltext>
<tokenext>It 's a nice little free tool we 've been using .</tokentext>
<sentencetext>It's a nice little free tool we've been using.</sentencetext>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30198422</id>
	<title>Re:logmein.com</title>
	<author>adolf</author>
	<datestamp>1258902060000</datestamp>
	<modclass>None</modclass>
	<modscore>1</modscore>
	<htmltext><p>Though I'm running 7 right now, I did try Remote Assistance under Vista on my own machine one time to get some help with from the author of a Firefox plugin that was giving me fits.</p><p>It took me about 20 minutes to make it work.  I <i>still</i> had to research port numbers and set up forwarding.  There was nothing automagic about the process AT ALL, though he said it worked pretty well once he was (eventually) able to log in.</p><p>This is not the path for the light-minded.</p></htmltext>
<tokenext>Though I 'm running 7 right now , I did try Remote Assistance under Vista on my own machine one time to get some help with from the author of a Firefox plugin that was giving me fits.It took me about 20 minutes to make it work .
I still had to research port numbers and set up forwarding .
There was nothing automagic about the process AT ALL , though he said it worked pretty well once he was ( eventually ) able to log in.This is not the path for the light-minded .</tokentext>
<sentencetext>Though I'm running 7 right now, I did try Remote Assistance under Vista on my own machine one time to get some help with from the author of a Firefox plugin that was giving me fits.It took me about 20 minutes to make it work.
I still had to research port numbers and set up forwarding.
There was nothing automagic about the process AT ALL, though he said it worked pretty well once he was (eventually) able to log in.This is not the path for the light-minded.</sentencetext>
	<parent>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30197154</parent>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30200180</id>
	<title>Copilot</title>
	<author>BerislavLopac</author>
	<datestamp>1258970160000</datestamp>
	<modclass>None</modclass>
	<modscore>1</modscore>
	<htmltext>Copilot -- www.copilot.com -- by Joel Spolsky's Fog Creek Software is inexpensive and works from anywhere, even through firewalls...</htmltext>
<tokenext>Copilot -- www.copilot.com -- by Joel Spolsky 's Fog Creek Software is inexpensive and works from anywhere , even through firewalls.. .</tokentext>
<sentencetext>Copilot -- www.copilot.com -- by Joel Spolsky's Fog Creek Software is inexpensive and works from anywhere, even through firewalls...</sentencetext>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30197916</id>
	<title>VNC - Did you read the whole manual?</title>
	<author>icebike</author>
	<datestamp>1258897680000</datestamp>
	<modclass>None</modclass>
	<modscore>1</modscore>
	<htmltext><p>With VNC person in need of assistance can ADD YOUR Listening Client from inside their firewall.</p><p>So GrandMa can be told to Launch VNC-Server in User Mode, and ADD Tech-Wiz-Grandkid's viewer<br>which was started in Listening Viewer mode.  Presumabley TechWiz has no problem<br>piercing his own firewall.</p><p><a href="http://deadlytechnology.com/general/remote-support-using-a-listening-vnc-viewer/" title="deadlytechnology.com">http://deadlytechnology.com/general/remote-support-using-a-listening-vnc-viewer/</a> [deadlytechnology.com]</p><p>But after the first time doing this you can quickly see that having a route thru GrandMa's router<br>to her PC is the best solution.  Yo don't need to start the VNC server, instead rely on GrandMA to start<br>a user-mode server each time its needed. This means that the route thru GrandMa's firewall is<br>harmless because nothing is listening on that port.</p></htmltext>
<tokenext>With VNC person in need of assistance can ADD YOUR Listening Client from inside their firewall.So GrandMa can be told to Launch VNC-Server in User Mode , and ADD Tech-Wiz-Grandkid 's viewerwhich was started in Listening Viewer mode .
Presumabley TechWiz has no problempiercing his own firewall.http : //deadlytechnology.com/general/remote-support-using-a-listening-vnc-viewer/ [ deadlytechnology.com ] But after the first time doing this you can quickly see that having a route thru GrandMa 's routerto her PC is the best solution .
Yo do n't need to start the VNC server , instead rely on GrandMA to starta user-mode server each time its needed .
This means that the route thru GrandMa 's firewall isharmless because nothing is listening on that port .</tokentext>
<sentencetext>With VNC person in need of assistance can ADD YOUR Listening Client from inside their firewall.So GrandMa can be told to Launch VNC-Server in User Mode, and ADD Tech-Wiz-Grandkid's viewerwhich was started in Listening Viewer mode.
Presumabley TechWiz has no problempiercing his own firewall.http://deadlytechnology.com/general/remote-support-using-a-listening-vnc-viewer/ [deadlytechnology.com]But after the first time doing this you can quickly see that having a route thru GrandMa's routerto her PC is the best solution.
Yo don't need to start the VNC server, instead rely on GrandMA to starta user-mode server each time its needed.
This means that the route thru GrandMa's firewall isharmless because nothing is listening on that port.</sentencetext>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30199834</id>
	<title>Re:Teamviewer</title>
	<author>Anonymous</author>
	<datestamp>1258919580000</datestamp>
	<modclass>None</modclass>
	<modscore>0</modscore>
	<htmltext><p>Teamviewer is the best remote support program in both private and commercial use.</p><p>The only problem I have encountered with Teamviewer is recent W7 installations, I think they have some UAC issues.</p></htmltext>
<tokenext>Teamviewer is the best remote support program in both private and commercial use.The only problem I have encountered with Teamviewer is recent W7 installations , I think they have some UAC issues .</tokentext>
<sentencetext>Teamviewer is the best remote support program in both private and commercial use.The only problem I have encountered with Teamviewer is recent W7 installations, I think they have some UAC issues.</sentencetext>
	<parent>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30196546</parent>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30197202</id>
	<title>Gitso from Google Code</title>
	<author>DubDubDubDotInternet</author>
	<datestamp>1258890960000</datestamp>
	<modclass>None</modclass>
	<modscore>1</modscore>
	<htmltext><p>Google Code offers 'gitso', which is exactly what you're after.  All the person on the other end has to do is have the application on their computer.  You (the technical person) opens the ports and all of that fancy stuff.  It works amazingly.</p><p><a href="http://code.google.com/p/gitso/" title="google.com" rel="nofollow">http://code.google.com/p/gitso/</a> [google.com]</p><p>Available for Windows, Mac, and Linux.</p></htmltext>
<tokenext>Google Code offers 'gitso ' , which is exactly what you 're after .
All the person on the other end has to do is have the application on their computer .
You ( the technical person ) opens the ports and all of that fancy stuff .
It works amazingly.http : //code.google.com/p/gitso/ [ google.com ] Available for Windows , Mac , and Linux .</tokentext>
<sentencetext>Google Code offers 'gitso', which is exactly what you're after.
All the person on the other end has to do is have the application on their computer.
You (the technical person) opens the ports and all of that fancy stuff.
It works amazingly.http://code.google.com/p/gitso/ [google.com]Available for Windows, Mac, and Linux.</sentencetext>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30202466</id>
	<title>Re:logmein.com</title>
	<author>Anonymous</author>
	<datestamp>1258994160000</datestamp>
	<modclass>None</modclass>
	<modscore>0</modscore>
	<htmltext><p>LogMeIn!  All the way!</p></htmltext>
<tokenext>LogMeIn !
All the way !</tokentext>
<sentencetext>LogMeIn!
All the way!</sentencetext>
	<parent>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30197010</parent>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30202144</id>
	<title>Gbridge</title>
	<author>Corsair2</author>
	<datestamp>1258992420000</datestamp>
	<modclass>None</modclass>
	<modscore>0</modscore>
	<htmltext>Y'know, I'm really surprised that nobody here mentioned Gbridge.<p>

The original poster hit the nail right on the head: the biggest problem with VNC is NATting routers--it's practically impossible to get a n00b to successfully configure a router to allow VNC.</p><p>

<i>Gbridge</i> (<a href="http://www.gbridge.com/" title="gbridge.com" rel="nofollow">http://www.gbridge.com</a> [gbridge.com]) is a free app that builds a VPN on top of the Google Talk network. All both parties need is Gbridge and a Gmail account. It supports all kinds of neat things like file transfers and such, and has a version of UltraVNC built in. It's got full access control, too. Very simple, yet very, very powerful.</p><p>

It takes about two seconds for any novice to install. Three clicks and it's in.

I've been using it for about six months, and I've been very impressed.</p></htmltext>
<tokenext>Y'know , I 'm really surprised that nobody here mentioned Gbridge .
The original poster hit the nail right on the head : the biggest problem with VNC is NATting routers--it 's practically impossible to get a n00b to successfully configure a router to allow VNC .
Gbridge ( http : //www.gbridge.com [ gbridge.com ] ) is a free app that builds a VPN on top of the Google Talk network .
All both parties need is Gbridge and a Gmail account .
It supports all kinds of neat things like file transfers and such , and has a version of UltraVNC built in .
It 's got full access control , too .
Very simple , yet very , very powerful .
It takes about two seconds for any novice to install .
Three clicks and it 's in .
I 've been using it for about six months , and I 've been very impressed .</tokentext>
<sentencetext>Y'know, I'm really surprised that nobody here mentioned Gbridge.
The original poster hit the nail right on the head: the biggest problem with VNC is NATting routers--it's practically impossible to get a n00b to successfully configure a router to allow VNC.
Gbridge (http://www.gbridge.com [gbridge.com]) is a free app that builds a VPN on top of the Google Talk network.
All both parties need is Gbridge and a Gmail account.
It supports all kinds of neat things like file transfers and such, and has a version of UltraVNC built in.
It's got full access control, too.
Very simple, yet very, very powerful.
It takes about two seconds for any novice to install.
Three clicks and it's in.
I've been using it for about six months, and I've been very impressed.</sentencetext>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30198512</id>
	<title>Re:$125.00 per hour</title>
	<author>vivian</author>
	<datestamp>1258902960000</datestamp>
	<modclass>None</modclass>
	<modscore>1</modscore>
	<htmltext><p>I dont know - I figure the least I can do is a bit of tech support for my parents for all those free meals &amp; lodging (not to mention all the other crap they had to deal with) while growing up. If your spending a lot of time doing tech support for them then you are doing it wrong - get them set up with Linux, set up remote login, and nearly all problems they are going to encounter are resolvable remote. On the odd occasion you have to go over &amp; fix stuff, chances are you are getting a roast dinner out of it.</p><p>I think it's a bit selfish not to help out those that took so much time and effort to raise you.</p></htmltext>
<tokenext>I dont know - I figure the least I can do is a bit of tech support for my parents for all those free meals &amp; lodging ( not to mention all the other crap they had to deal with ) while growing up .
If your spending a lot of time doing tech support for them then you are doing it wrong - get them set up with Linux , set up remote login , and nearly all problems they are going to encounter are resolvable remote .
On the odd occasion you have to go over &amp; fix stuff , chances are you are getting a roast dinner out of it.I think it 's a bit selfish not to help out those that took so much time and effort to raise you .</tokentext>
<sentencetext>I dont know - I figure the least I can do is a bit of tech support for my parents for all those free meals &amp; lodging (not to mention all the other crap they had to deal with) while growing up.
If your spending a lot of time doing tech support for them then you are doing it wrong - get them set up with Linux, set up remote login, and nearly all problems they are going to encounter are resolvable remote.
On the odd occasion you have to go over &amp; fix stuff, chances are you are getting a roast dinner out of it.I think it's a bit selfish not to help out those that took so much time and effort to raise you.</sentencetext>
	<parent>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30197606</parent>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30199380</id>
	<title>Try Nomachine NX!!!</title>
	<author>Anonymous</author>
	<datestamp>1258911060000</datestamp>
	<modclass>None</modclass>
	<modscore>0</modscore>
	<htmltext><p>Use NoMachine NX!   It's better than any VNC server speedwise.  Makes even painfully slow connections tolerable and tunnels over ssh.  All that would be required is to set up an OpenSSH server for Linux and Mac and download the free edition.  There's also a "truly" free open source edition but I hear it's not as stable/featurefull.  The only "gripe" I have is that it installs its config files to<nobr> <wbr></nobr>/usr/NX/etc rather than<nobr> <wbr></nobr>/etc so keep that in mind.</p><p>As for a Windows system, it's probably similar to set up, but I don't know as I don't admin Win systems (Although I have used the NX Client on Win systems to log into Linux systems with no problems)</p><p>Just use sane/smart settings on your SSH server (No root logins, good long secure password) and this alone makes it much more secure than old VNC servers that sit on their own open port and have been found to have many vulnerabilities in the past (And currently).</p><p>It sets itself to start up automatically on boot, but for slow systems you can always start it up manually (Log in with SSH and sudo<nobr> <wbr></nobr>/etc/init.d/nxserver start or sudo service nxserver start)</p></htmltext>
<tokenext>Use NoMachine NX !
It 's better than any VNC server speedwise .
Makes even painfully slow connections tolerable and tunnels over ssh .
All that would be required is to set up an OpenSSH server for Linux and Mac and download the free edition .
There 's also a " truly " free open source edition but I hear it 's not as stable/featurefull .
The only " gripe " I have is that it installs its config files to /usr/NX/etc rather than /etc so keep that in mind.As for a Windows system , it 's probably similar to set up , but I do n't know as I do n't admin Win systems ( Although I have used the NX Client on Win systems to log into Linux systems with no problems ) Just use sane/smart settings on your SSH server ( No root logins , good long secure password ) and this alone makes it much more secure than old VNC servers that sit on their own open port and have been found to have many vulnerabilities in the past ( And currently ) .It sets itself to start up automatically on boot , but for slow systems you can always start it up manually ( Log in with SSH and sudo /etc/init.d/nxserver start or sudo service nxserver start )</tokentext>
<sentencetext>Use NoMachine NX!
It's better than any VNC server speedwise.
Makes even painfully slow connections tolerable and tunnels over ssh.
All that would be required is to set up an OpenSSH server for Linux and Mac and download the free edition.
There's also a "truly" free open source edition but I hear it's not as stable/featurefull.
The only "gripe" I have is that it installs its config files to /usr/NX/etc rather than /etc so keep that in mind.As for a Windows system, it's probably similar to set up, but I don't know as I don't admin Win systems (Although I have used the NX Client on Win systems to log into Linux systems with no problems)Just use sane/smart settings on your SSH server (No root logins, good long secure password) and this alone makes it much more secure than old VNC servers that sit on their own open port and have been found to have many vulnerabilities in the past (And currently).It sets itself to start up automatically on boot, but for slow systems you can always start it up manually (Log in with SSH and sudo /etc/init.d/nxserver start or sudo service nxserver start)</sentencetext>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30207482</id>
	<title>Yugma</title>
	<author>Anonymous</author>
	<datestamp>1258976880000</datestamp>
	<modclass>None</modclass>
	<modscore>0</modscore>
	<htmltext><p>Check out Yugma. It works on any platform since it's Java based and is just as easy to use as WebEx or GoToMeeting. The free edition works for up to 20 participants and they have the ability to work with Skype too! Nothing needs to be installed, no ports need to be opened. Runs anywhere and just works.</p></htmltext>
<tokenext>Check out Yugma .
It works on any platform since it 's Java based and is just as easy to use as WebEx or GoToMeeting .
The free edition works for up to 20 participants and they have the ability to work with Skype too !
Nothing needs to be installed , no ports need to be opened .
Runs anywhere and just works .</tokentext>
<sentencetext>Check out Yugma.
It works on any platform since it's Java based and is just as easy to use as WebEx or GoToMeeting.
The free edition works for up to 20 participants and they have the ability to work with Skype too!
Nothing needs to be installed, no ports need to be opened.
Runs anywhere and just works.</sentencetext>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30197054</id>
	<title>VPN / Remote Desktop</title>
	<author>notailmouse</author>
	<datestamp>1258889820000</datestamp>
	<modclass>None</modclass>
	<modscore>1</modscore>
	<htmltext>COMODO Easy VPN

Its free and has remote desktop features built in.  Also since its a vpn it works as if the connected computer is on a the same  network and transfers file the same way.
Also you dont have to configure your router to use it.
<a href="http://easy-vpn.comodo.com/" title="comodo.com" rel="nofollow">http://easy-vpn.comodo.com/</a> [comodo.com] that's the home page.</htmltext>
<tokenext>COMODO Easy VPN Its free and has remote desktop features built in .
Also since its a vpn it works as if the connected computer is on a the same network and transfers file the same way .
Also you dont have to configure your router to use it .
http : //easy-vpn.comodo.com/ [ comodo.com ] that 's the home page .</tokentext>
<sentencetext>COMODO Easy VPN

Its free and has remote desktop features built in.
Also since its a vpn it works as if the connected computer is on a the same  network and transfers file the same way.
Also you dont have to configure your router to use it.
http://easy-vpn.comodo.com/ [comodo.com] that's the home page.</sentencetext>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30202398</id>
	<title>Re:logmein.com</title>
	<author>Anonymous</author>
	<datestamp>1258993560000</datestamp>
	<modclass>None</modclass>
	<modscore>0</modscore>
	<htmltext><p>logmein.com is the best.  I even use this for clients.  Very good software.</p><p>The big thing is that you don't need the end user to do anything, you just take control, which is nice for most users...<nobr> <wbr></nobr>;)</p></htmltext>
<tokenext>logmein.com is the best .
I even use this for clients .
Very good software.The big thing is that you do n't need the end user to do anything , you just take control , which is nice for most users... ; )</tokentext>
<sentencetext>logmein.com is the best.
I even use this for clients.
Very good software.The big thing is that you don't need the end user to do anything, you just take control, which is nice for most users... ;)</sentencetext>
	<parent>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30196516</parent>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30197520</id>
	<title>Re:LogMeIn</title>
	<author>TadMSTR</author>
	<datestamp>1258894140000</datestamp>
	<modclass>None</modclass>
	<modscore>1</modscore>
	<htmltext><p>Using Dropbox you can even add the ability to transfer files back and forth.</p></htmltext>
<tokenext>Using Dropbox you can even add the ability to transfer files back and forth .</tokentext>
<sentencetext>Using Dropbox you can even add the ability to transfer files back and forth.</sentencetext>
	<parent>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30196520</parent>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30198590</id>
	<title>VNC</title>
	<author>Muros</author>
	<datestamp>1258903680000</datestamp>
	<modclass>None</modclass>
	<modscore>1</modscore>
	<htmltext>You don't have to get remote users to open ports on their firewalls. Get them to run a VNC server, you run a VNC listening client on your machine with a portforward on your side to 5500, and get them to connect their server to your client. If they are running on windows with realvnc for example, you get them to right click their vnc server, select "add new client", and type in server-address:5500</htmltext>
<tokenext>You do n't have to get remote users to open ports on their firewalls .
Get them to run a VNC server , you run a VNC listening client on your machine with a portforward on your side to 5500 , and get them to connect their server to your client .
If they are running on windows with realvnc for example , you get them to right click their vnc server , select " add new client " , and type in server-address : 5500</tokentext>
<sentencetext>You don't have to get remote users to open ports on their firewalls.
Get them to run a VNC server, you run a VNC listening client on your machine with a portforward on your side to 5500, and get them to connect their server to your client.
If they are running on windows with realvnc for example, you get them to right click their vnc server, select "add new client", and type in server-address:5500</sentencetext>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30196592</id>
	<title>VNC is the way ...</title>
	<author>Tux2000</author>
	<datestamp>1258887000000</datestamp>
	<modclass>Informativ</modclass>
	<modscore>5</modscore>
	<htmltext><p>... you just need to know that your friends (and family members) DO NOT need to mess with their routers. Just YOUR router needs to open a single port (5500/tcp) and forward it to your workstation. Make your friends run the VNC server as usual, start the VNC client on your workstation in LISTENER mode, tell your friends to select "add new client" from the VNC server icon context menu, and make them enter your IP or dyndns address into the popup dialog.</p><p>(Technically, this swaps the roles of client and server on the TCP level, but VNC still behaves as expected.)</p><p>Tux2000</p></htmltext>
<tokenext>... you just need to know that your friends ( and family members ) DO NOT need to mess with their routers .
Just YOUR router needs to open a single port ( 5500/tcp ) and forward it to your workstation .
Make your friends run the VNC server as usual , start the VNC client on your workstation in LISTENER mode , tell your friends to select " add new client " from the VNC server icon context menu , and make them enter your IP or dyndns address into the popup dialog .
( Technically , this swaps the roles of client and server on the TCP level , but VNC still behaves as expected .
) Tux2000</tokentext>
<sentencetext>... you just need to know that your friends (and family members) DO NOT need to mess with their routers.
Just YOUR router needs to open a single port (5500/tcp) and forward it to your workstation.
Make your friends run the VNC server as usual, start the VNC client on your workstation in LISTENER mode, tell your friends to select "add new client" from the VNC server icon context menu, and make them enter your IP or dyndns address into the popup dialog.
(Technically, this swaps the roles of client and server on the TCP level, but VNC still behaves as expected.
)Tux2000</sentencetext>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30196694</id>
	<title>$125.00 per hour</title>
	<author>mrmeval</author>
	<datestamp>1258887420000</datestamp>
	<modclass>Insightful</modclass>
	<modscore>5</modscore>
	<htmltext><p>It fixed my problems instantly when I quoted them my rate. I got tired of being abused by people who refused to learn how the system worked. This was a directed refusal they take pride in. I made my point that I was not longer their slave. Now they get to pay someone who likes the abuse. I would point out the relationship has a whiff of BDSM but they'd not understand that either.</p></htmltext>
<tokenext>It fixed my problems instantly when I quoted them my rate .
I got tired of being abused by people who refused to learn how the system worked .
This was a directed refusal they take pride in .
I made my point that I was not longer their slave .
Now they get to pay someone who likes the abuse .
I would point out the relationship has a whiff of BDSM but they 'd not understand that either .</tokentext>
<sentencetext>It fixed my problems instantly when I quoted them my rate.
I got tired of being abused by people who refused to learn how the system worked.
This was a directed refusal they take pride in.
I made my point that I was not longer their slave.
Now they get to pay someone who likes the abuse.
I would point out the relationship has a whiff of BDSM but they'd not understand that either.</sentencetext>
	<parent>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30196566</parent>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30196706</id>
	<title>SSH port forwarding</title>
	<author>Anonymous</author>
	<datestamp>1258887540000</datestamp>
	<modclass>None</modclass>
	<modscore>1</modscore>
	<htmltext>Just install some sort of ssh server on all their computers, open port 22, and you are good to go.  Cygwin might be a good way to get a no cost ssh server that runs as a Windows service, if your family is still using Windows.</htmltext>
<tokenext>Just install some sort of ssh server on all their computers , open port 22 , and you are good to go .
Cygwin might be a good way to get a no cost ssh server that runs as a Windows service , if your family is still using Windows .</tokentext>
<sentencetext>Just install some sort of ssh server on all their computers, open port 22, and you are good to go.
Cygwin might be a good way to get a no cost ssh server that runs as a Windows service, if your family is still using Windows.</sentencetext>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30197078</id>
	<title>Re:LogMeIn</title>
	<author>barbergeek</author>
	<datestamp>1258889940000</datestamp>
	<modclass>None</modclass>
	<modscore>1</modscore>
	<htmltext>Ditto that. I've used it for years. Easy enough for your grandmother to install (with you walking her through it) so that you can fix her computer without that quick trip to California. Firewall transparent. Works like a champ.</htmltext>
<tokenext>Ditto that .
I 've used it for years .
Easy enough for your grandmother to install ( with you walking her through it ) so that you can fix her computer without that quick trip to California .
Firewall transparent .
Works like a champ .</tokentext>
<sentencetext>Ditto that.
I've used it for years.
Easy enough for your grandmother to install (with you walking her through it) so that you can fix her computer without that quick trip to California.
Firewall transparent.
Works like a champ.</sentencetext>
	<parent>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30196520</parent>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30201932</id>
	<title>I personally like TeamViewer</title>
	<author>NVP\_Radical\_Dreamer</author>
	<datestamp>1258991340000</datestamp>
	<modclass>None</modclass>
	<modscore>1</modscore>
	<htmltext>I use team viewer, www.teamviewer.com for most remote assistance things, it can be installed easily or you can select the option of just running it if you dont want the app left on the pc. It supports pc and mac, it has throwaway userid and password scheme so people dont worry about you getting in later. Its fast, its small....damn I sound like an ad. Best of all, its free for personal use! It also has the option of setting a static id and password if you want to get in to a machine over and over. It has also worked behind every firewall ive ever come across.</htmltext>
<tokenext>I use team viewer , www.teamviewer.com for most remote assistance things , it can be installed easily or you can select the option of just running it if you dont want the app left on the pc .
It supports pc and mac , it has throwaway userid and password scheme so people dont worry about you getting in later .
Its fast , its small....damn I sound like an ad .
Best of all , its free for personal use !
It also has the option of setting a static id and password if you want to get in to a machine over and over .
It has also worked behind every firewall ive ever come across .</tokentext>
<sentencetext>I use team viewer, www.teamviewer.com for most remote assistance things, it can be installed easily or you can select the option of just running it if you dont want the app left on the pc.
It supports pc and mac, it has throwaway userid and password scheme so people dont worry about you getting in later.
Its fast, its small....damn I sound like an ad.
Best of all, its free for personal use!
It also has the option of setting a static id and password if you want to get in to a machine over and over.
It has also worked behind every firewall ive ever come across.</sentencetext>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30197146</id>
	<title>Eluminate</title>
	<author>Anonymous</author>
	<datestamp>1258890600000</datestamp>
	<modclass>None</modclass>
	<modscore>0</modscore>
	<htmltext><p>Elimunate offers 3 connections that have worked well for me connecting to family pcs.</p></htmltext>
<tokenext>Elimunate offers 3 connections that have worked well for me connecting to family pcs .</tokentext>
<sentencetext>Elimunate offers 3 connections that have worked well for me connecting to family pcs.</sentencetext>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30200848</id>
	<title>Re:Teamviewer</title>
	<author>LaLLi</author>
	<datestamp>1258983240000</datestamp>
	<modclass>None</modclass>
	<modscore>1</modscore>
	<htmltext>TeamViewer works great in every situation I have tried it. The best feature is that it works great in Linux using Wine.
XP to Vista, Vista to Ubuntu, ADSL to 3G, corporate net to ADSL. All scenarios work perfect.</htmltext>
<tokenext>TeamViewer works great in every situation I have tried it .
The best feature is that it works great in Linux using Wine .
XP to Vista , Vista to Ubuntu , ADSL to 3G , corporate net to ADSL .
All scenarios work perfect .</tokentext>
<sentencetext>TeamViewer works great in every situation I have tried it.
The best feature is that it works great in Linux using Wine.
XP to Vista, Vista to Ubuntu, ADSL to 3G, corporate net to ADSL.
All scenarios work perfect.</sentencetext>
	<parent>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30196546</parent>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30198776</id>
	<title>Botnet client?</title>
	<author>Hurricane78</author>
	<datestamp>1258905300000</datestamp>
	<modclass>None</modclass>
	<modscore>1</modscore>
	<htmltext><p>I already got simple free web remote control over your PC. It&rsquo;s called a botnet!<nobr> <wbr></nobr>:D</p><p>On a more serious note: What is wrong with those web-served VNC applets, that you just surf to, and then log in, to see your desktop? I found them really easy to use.</p><p>&lt;:D&gt;At least if you&rsquo;re a noob, requiring a colorful clickable UI. Real men use SSH.&lt;/:D&gt;</p></htmltext>
<tokenext>I already got simple free web remote control over your PC .
It    s called a botnet !
: DOn a more serious note : What is wrong with those web-served VNC applets , that you just surf to , and then log in , to see your desktop ?
I found them really easy to use.At least if you    re a noob , requiring a colorful clickable UI .
Real men use SSH .</tokentext>
<sentencetext>I already got simple free web remote control over your PC.
It’s called a botnet!
:DOn a more serious note: What is wrong with those web-served VNC applets, that you just surf to, and then log in, to see your desktop?
I found them really easy to use.At least if you’re a noob, requiring a colorful clickable UI.
Real men use SSH.</sentencetext>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30251876</id>
	<title>CROSSLOOP</title>
	<author>BCs7</author>
	<datestamp>1259335380000</datestamp>
	<modclass>None</modclass>
	<modscore>1</modscore>
	<htmltext>CROSSLOOP is by far the best free app for this. No configuration, no hassle, Ive used it for years with my mom who still thinks that her computer is an "electronic typewriter"</htmltext>
<tokenext>CROSSLOOP is by far the best free app for this .
No configuration , no hassle , Ive used it for years with my mom who still thinks that her computer is an " electronic typewriter "</tokentext>
<sentencetext>CROSSLOOP is by far the best free app for this.
No configuration, no hassle, Ive used it for years with my mom who still thinks that her computer is an "electronic typewriter"</sentencetext>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30198762</id>
	<title>CrossLoop</title>
	<author>Anonymous</author>
	<datestamp>1258905240000</datestamp>
	<modclass>None</modclass>
	<modscore>0</modscore>
	<htmltext><p>CrossLoop is the best for this. I have helped endless number of people and even you are not around they can pay someone to help them out. THe software was intended for this functionality</p><p>www.crossloop.com</p></htmltext>
<tokenext>CrossLoop is the best for this .
I have helped endless number of people and even you are not around they can pay someone to help them out .
THe software was intended for this functionalitywww.crossloop.com</tokentext>
<sentencetext>CrossLoop is the best for this.
I have helped endless number of people and even you are not around they can pay someone to help them out.
THe software was intended for this functionalitywww.crossloop.com</sentencetext>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30197224</id>
	<title>Re:VNC is the way ...</title>
	<author>Idbar</author>
	<datestamp>1258891080000</datestamp>
	<modclass>None</modclass>
	<modscore>1</modscore>
	<htmltext>I thought it was 5400. However, I'd recommend to change that port to another one. I know the<nobr> <wbr></nobr>/.er was looking for an easy way. But default ports normally get scanned and it's useful to change them, not only to add a little bit of security but to avoid your screen flickering when someone is scanning your VNC port (unless they got this fixed and people won't notice anymore, but it was somehow annoying to me).</htmltext>
<tokenext>I thought it was 5400 .
However , I 'd recommend to change that port to another one .
I know the /.er was looking for an easy way .
But default ports normally get scanned and it 's useful to change them , not only to add a little bit of security but to avoid your screen flickering when someone is scanning your VNC port ( unless they got this fixed and people wo n't notice anymore , but it was somehow annoying to me ) .</tokentext>
<sentencetext>I thought it was 5400.
However, I'd recommend to change that port to another one.
I know the /.er was looking for an easy way.
But default ports normally get scanned and it's useful to change them, not only to add a little bit of security but to avoid your screen flickering when someone is scanning your VNC port (unless they got this fixed and people won't notice anymore, but it was somehow annoying to me).</sentencetext>
	<parent>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30196592</parent>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30198692</id>
	<title>Reverse VNC</title>
	<author>Anonymous</author>
	<datestamp>1258904520000</datestamp>
	<modclass>None</modclass>
	<modscore>0</modscore>
	<htmltext><p>Use reverse VNC.  It swaps the client and the server: the other person connects to YOU, then you view their screen.  So you're the only one who has to open ports.  You can't have multiple people viewing the same machine (as far as I know), but for one-on-one tech support, it works fine.  I've used it several times with less-technically-inclined friends.</p></htmltext>
<tokenext>Use reverse VNC .
It swaps the client and the server : the other person connects to YOU , then you view their screen .
So you 're the only one who has to open ports .
You ca n't have multiple people viewing the same machine ( as far as I know ) , but for one-on-one tech support , it works fine .
I 've used it several times with less-technically-inclined friends .</tokentext>
<sentencetext>Use reverse VNC.
It swaps the client and the server: the other person connects to YOU, then you view their screen.
So you're the only one who has to open ports.
You can't have multiple people viewing the same machine (as far as I know), but for one-on-one tech support, it works fine.
I've used it several times with less-technically-inclined friends.</sentencetext>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30210538</id>
	<title>Re:Teamviewer</title>
	<author>Anonymous</author>
	<datestamp>1259003040000</datestamp>
	<modclass>None</modclass>
	<modscore>0</modscore>
	<htmltext><p>I agree, TV all the way.</p></htmltext>
<tokenext>I agree , TV all the way .</tokentext>
<sentencetext>I agree, TV all the way.</sentencetext>
	<parent>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30196546</parent>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30200372</id>
	<title>Re:Teamviewer</title>
	<author>Kulilin</author>
	<datestamp>1258974240000</datestamp>
	<modclass>Informativ</modclass>
	<modscore>2</modscore>
	<htmltext><p>I have used both LogMeIn Free (mentioned above) and TeamViewer.</p><p>LogMeIn Free feels more polished than TeamViewer but it needs to be installed and configured in the PC you want to control, which makes it the best choice only for computers you will maintain on a regular basis (e.g. your parents', your brother's...).</p><p>TeamViewer, on the other hand, doesn't need to be installed or configured in the PC you want to control --your "customer" simply needs to dowload a file, run it and read a couple of numbers to you-- which makes it ideal for one-off support cases.</p></htmltext>
<tokenext>I have used both LogMeIn Free ( mentioned above ) and TeamViewer.LogMeIn Free feels more polished than TeamViewer but it needs to be installed and configured in the PC you want to control , which makes it the best choice only for computers you will maintain on a regular basis ( e.g .
your parents ' , your brother 's... ) .TeamViewer , on the other hand , does n't need to be installed or configured in the PC you want to control --your " customer " simply needs to dowload a file , run it and read a couple of numbers to you-- which makes it ideal for one-off support cases .</tokentext>
<sentencetext>I have used both LogMeIn Free (mentioned above) and TeamViewer.LogMeIn Free feels more polished than TeamViewer but it needs to be installed and configured in the PC you want to control, which makes it the best choice only for computers you will maintain on a regular basis (e.g.
your parents', your brother's...).TeamViewer, on the other hand, doesn't need to be installed or configured in the PC you want to control --your "customer" simply needs to dowload a file, run it and read a couple of numbers to you-- which makes it ideal for one-off support cases.</sentencetext>
	<parent>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30196546</parent>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30202160</id>
	<title>Re:logmein.com</title>
	<author>ElizabethGreene</author>
	<datestamp>1258992480000</datestamp>
	<modclass>None</modclass>
	<modscore>1</modscore>
	<htmltext>A couple more freebies:

ShowMyPc.com

UltraVNC Singleclick.

Neither of these options require holes in the end user's firewall.

-ellie</htmltext>
<tokenext>A couple more freebies : ShowMyPc.com UltraVNC Singleclick .
Neither of these options require holes in the end user 's firewall .
-ellie</tokentext>
<sentencetext>A couple more freebies:

ShowMyPc.com

UltraVNC Singleclick.
Neither of these options require holes in the end user's firewall.
-ellie</sentencetext>
	<parent>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30196516</parent>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30198212</id>
	<title>Re:logmein.com</title>
	<author>SatanClauz</author>
	<datestamp>1258900080000</datestamp>
	<modclass>None</modclass>
	<modscore>1</modscore>
	<htmltext>i'm SO glad logmein is the first post!<nobr> <wbr></nobr>:)<p>

use it, love it</p></htmltext>
<tokenext>i 'm SO glad logmein is the first post !
: ) use it , love it</tokentext>
<sentencetext>i'm SO glad logmein is the first post!
:)

use it, love it</sentencetext>
	<parent>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30196516</parent>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30198292</id>
	<title>Remote PC control?</title>
	<author>Anonymous</author>
	<datestamp>1258900680000</datestamp>
	<modclass>None</modclass>
	<modscore>0</modscore>
	<htmltext><p>No need for anything fancy. Just use Windows. No need to contact me either. I will find you.</p></htmltext>
<tokenext>No need for anything fancy .
Just use Windows .
No need to contact me either .
I will find you .</tokentext>
<sentencetext>No need for anything fancy.
Just use Windows.
No need to contact me either.
I will find you.</sentencetext>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30198136</id>
	<title>Re:coolforsale.com ,Christmas gifts.look.</title>
	<author>Anonymous</author>
	<datestamp>1258899600000</datestamp>
	<modclass>Troll</modclass>
	<modscore>-1</modscore>
	<htmltext><a href="http://www.coolforsale.com/" title="coolforsale.com" rel="nofollow">http://www.coolforsale.com/</a> [coolforsale.com]   Dear ladies and gentlemen Hello, In order to meet Christmas, Site launched Christmas spree, welcome new and old customers come to participate in the there are unexpected surprises, look forward to your arrival. Only this site have this treatmentOur goal is "Best quality, Best reputation , Best services". Your satisfaction is our main pursue. You can find the best products from us, meeting your different needs. Ladies and Gentlemen weicome to my coolforsale.com.Here,there are the most fashion products . Pass by but don't miss it.Select your favorite clothing! Welcome to come next time ! Thank you! <a href="http://www.coolforsale.com/productlist.asp?id=s76" title="coolforsale.com" rel="nofollow">http://www.coolforsale.com/productlist.asp?id=s76</a> [coolforsale.com]   (Tracksuit w) ugg boot,POLO hoody,Jacket, Air jordan(1-24)shoes $33 Nike shox(R4,NZ,OZ,TL1,TL2,TL3) $35 Handbags(Coach lv fendi d&amp;g) $35 Tshirts (Polo<nobr> <wbr></nobr>,ed hardy,lacoste) $16 free shipping Thanks!!! Advance wish you a merry Christmas.</htmltext>
<tokenext>http : //www.coolforsale.com/ [ coolforsale.com ] Dear ladies and gentlemen Hello , In order to meet Christmas , Site launched Christmas spree , welcome new and old customers come to participate in the there are unexpected surprises , look forward to your arrival .
Only this site have this treatmentOur goal is " Best quality , Best reputation , Best services " .
Your satisfaction is our main pursue .
You can find the best products from us , meeting your different needs .
Ladies and Gentlemen weicome to my coolforsale.com.Here,there are the most fashion products .
Pass by but do n't miss it.Select your favorite clothing !
Welcome to come next time !
Thank you !
http : //www.coolforsale.com/productlist.asp ? id = s76 [ coolforsale.com ] ( Tracksuit w ) ugg boot,POLO hoody,Jacket , Air jordan ( 1-24 ) shoes $ 33 Nike shox ( R4,NZ,OZ,TL1,TL2,TL3 ) $ 35 Handbags ( Coach lv fendi d&amp;g ) $ 35 Tshirts ( Polo ,ed hardy,lacoste ) $ 16 free shipping Thanks ! ! !
Advance wish you a merry Christmas .</tokentext>
<sentencetext>http://www.coolforsale.com/ [coolforsale.com]   Dear ladies and gentlemen Hello, In order to meet Christmas, Site launched Christmas spree, welcome new and old customers come to participate in the there are unexpected surprises, look forward to your arrival.
Only this site have this treatmentOur goal is "Best quality, Best reputation , Best services".
Your satisfaction is our main pursue.
You can find the best products from us, meeting your different needs.
Ladies and Gentlemen weicome to my coolforsale.com.Here,there are the most fashion products .
Pass by but don't miss it.Select your favorite clothing!
Welcome to come next time !
Thank you!
http://www.coolforsale.com/productlist.asp?id=s76 [coolforsale.com]   (Tracksuit w) ugg boot,POLO hoody,Jacket, Air jordan(1-24)shoes $33 Nike shox(R4,NZ,OZ,TL1,TL2,TL3) $35 Handbags(Coach lv fendi d&amp;g) $35 Tshirts (Polo ,ed hardy,lacoste) $16 free shipping Thanks!!!
Advance wish you a merry Christmas.</sentencetext>
	<parent>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30196516</parent>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30205836</id>
	<title>Re:Teamviewer</title>
	<author>dreamer\_uk</author>
	<datestamp>1258970160000</datestamp>
	<modclass>None</modclass>
	<modscore>1</modscore>
	<htmltext><p>Absolutley Teamviewer, is the best answer. After controlling a PC with the only internet being a GPRS connection over a bluetooth connection. And doing a download while using teamviewer and having no issues. I paid the extra for a license. I now use for work replacing Dameware and any other remote software I have used.</p><p>Did we mention it's cross platform? OSX/Windows/ and a flash based web version that works to control from a linux box.</p></htmltext>
<tokenext>Absolutley Teamviewer , is the best answer .
After controlling a PC with the only internet being a GPRS connection over a bluetooth connection .
And doing a download while using teamviewer and having no issues .
I paid the extra for a license .
I now use for work replacing Dameware and any other remote software I have used.Did we mention it 's cross platform ?
OSX/Windows/ and a flash based web version that works to control from a linux box .</tokentext>
<sentencetext>Absolutley Teamviewer, is the best answer.
After controlling a PC with the only internet being a GPRS connection over a bluetooth connection.
And doing a download while using teamviewer and having no issues.
I paid the extra for a license.
I now use for work replacing Dameware and any other remote software I have used.Did we mention it's cross platform?
OSX/Windows/ and a flash based web version that works to control from a linux box.</sentencetext>
	<parent>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30196546</parent>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30198886</id>
	<title>Re:logmein.com</title>
	<author>LordLimecat</author>
	<datestamp>1258906320000</datestamp>
	<modclass>None</modclass>
	<modscore>1</modscore>
	<htmltext>Its free for business use as well.  Their eula does not forbid it, suprisingly enough.<br> <br>

For friends and family, www.teamviewer.com-- allows on-the-fly remote session; it generates a session key when they run the client end which you put in to connect.  It also supports setting up longer term access through a windows service if desired.  This one really IS only free for home use.</htmltext>
<tokenext>Its free for business use as well .
Their eula does not forbid it , suprisingly enough .
For friends and family , www.teamviewer.com-- allows on-the-fly remote session ; it generates a session key when they run the client end which you put in to connect .
It also supports setting up longer term access through a windows service if desired .
This one really IS only free for home use .</tokentext>
<sentencetext>Its free for business use as well.
Their eula does not forbid it, suprisingly enough.
For friends and family, www.teamviewer.com-- allows on-the-fly remote session; it generates a session key when they run the client end which you put in to connect.
It also supports setting up longer term access through a windows service if desired.
This one really IS only free for home use.</sentencetext>
	<parent>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30196516</parent>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30196566</id>
	<title>UltraVNC single-click</title>
	<author>um\_atrain</author>
	<datestamp>1258886820000</datestamp>
	<modclass>Informativ</modclass>
	<modscore>5</modscore>
	<htmltext><p>UltraVNC single click. Its a reverse VNC, designed for this purpose. They double click the executable, and then automatically connects to your listening client.</p><p>Its customizable so you can make it look professional if needed.  They only have to run the file, it does everything else.</p></htmltext>
<tokenext>UltraVNC single click .
Its a reverse VNC , designed for this purpose .
They double click the executable , and then automatically connects to your listening client.Its customizable so you can make it look professional if needed .
They only have to run the file , it does everything else .</tokentext>
<sentencetext>UltraVNC single click.
Its a reverse VNC, designed for this purpose.
They double click the executable, and then automatically connects to your listening client.Its customizable so you can make it look professional if needed.
They only have to run the file, it does everything else.</sentencetext>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30197640</id>
	<title>RDP</title>
	<author>Pro923</author>
	<datestamp>1258895400000</datestamp>
	<modclass>None</modclass>
	<modscore>1</modscore>
	<htmltext>Assuming your non-technical supportees are using windows (like all of mine) why would you use anything other than RDP or Remote Assistance?  Both work perfectly and have drive sharing and clipboard integrated, and work well over less than optimal bandwidth connections.

The hardest part now is helping them bypass the seemingly hundreds of firewalls that they've installed - which is generally indicative of the problem that I'm connecting to fix in the first place.

It would be nice in the future if they'd make remote assistance work in the reverse direction...</htmltext>
<tokenext>Assuming your non-technical supportees are using windows ( like all of mine ) why would you use anything other than RDP or Remote Assistance ?
Both work perfectly and have drive sharing and clipboard integrated , and work well over less than optimal bandwidth connections .
The hardest part now is helping them bypass the seemingly hundreds of firewalls that they 've installed - which is generally indicative of the problem that I 'm connecting to fix in the first place .
It would be nice in the future if they 'd make remote assistance work in the reverse direction.. .</tokentext>
<sentencetext>Assuming your non-technical supportees are using windows (like all of mine) why would you use anything other than RDP or Remote Assistance?
Both work perfectly and have drive sharing and clipboard integrated, and work well over less than optimal bandwidth connections.
The hardest part now is helping them bypass the seemingly hundreds of firewalls that they've installed - which is generally indicative of the problem that I'm connecting to fix in the first place.
It would be nice in the future if they'd make remote assistance work in the reverse direction...</sentencetext>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30197806</id>
	<title>A wrap up of sorts...</title>
	<author>Anonymous</author>
	<datestamp>1258896840000</datestamp>
	<modclass>Informativ</modclass>
	<modscore>4</modscore>
	<htmltext><p>Okay seems like everyone and their brother has a different idea and since this interests me I tried to roll up as many of the interesting looking ones as possible into one posting<nobr> <wbr></nobr>:-) Did I miss any?</p><p><a href="http://www.teamviewer.com/" title="teamviewer.com">http://www.teamviewer.com/</a> [teamviewer.com]</p><p><a href="https://secure.logmein.com/products/free/" title="logmein.com">https://secure.logmein.com/products/free/</a> [logmein.com]</p><p><a href="http://www.copilot.com/" title="copilot.com">http://www.copilot.com/</a> [copilot.com]</p><p><a href="http://skype.com/" title="skype.com">http://skype.com/</a> [skype.com]</p><p><a href="http://www.uvnc.com/addons/singleclick.html" title="uvnc.com">http://www.uvnc.com/addons/singleclick.html</a> [uvnc.com] (reverse VNC)</p><p><a href="http://www.crossloop.com/" title="crossloop.com">http://www.crossloop.com/</a> [crossloop.com]</p><p><a href="http://www.mikogo.com/en/" title="mikogo.com">http://www.mikogo.com/en/</a> [mikogo.com]</p><p><a href="http://showmypc.com/" title="showmypc.com">http://showmypc.com/</a> [showmypc.com]</p><p><a href="https://www.ntrconnect.com/" title="ntrconnect.com">https://www.ntrconnect.com/</a> [ntrconnect.com]</p><p><a href="http://www.zolved.com/remote\_control" title="zolved.com">http://www.zolved.com/remote\_control</a> [zolved.com]</p><p><a href="http://www.wippien.com/" title="wippien.com">http://www.wippien.com/</a> [wippien.com] (VPN)</p><p><a href="http://code.google.com/p/gitso/" title="google.com">http://code.google.com/p/gitso/</a> [google.com] (reverse VNC)</p></htmltext>
<tokenext>Okay seems like everyone and their brother has a different idea and since this interests me I tried to roll up as many of the interesting looking ones as possible into one posting : - ) Did I miss any ? http : //www.teamviewer.com/ [ teamviewer.com ] https : //secure.logmein.com/products/free/ [ logmein.com ] http : //www.copilot.com/ [ copilot.com ] http : //skype.com/ [ skype.com ] http : //www.uvnc.com/addons/singleclick.html [ uvnc.com ] ( reverse VNC ) http : //www.crossloop.com/ [ crossloop.com ] http : //www.mikogo.com/en/ [ mikogo.com ] http : //showmypc.com/ [ showmypc.com ] https : //www.ntrconnect.com/ [ ntrconnect.com ] http : //www.zolved.com/remote \ _control [ zolved.com ] http : //www.wippien.com/ [ wippien.com ] ( VPN ) http : //code.google.com/p/gitso/ [ google.com ] ( reverse VNC )</tokentext>
<sentencetext>Okay seems like everyone and their brother has a different idea and since this interests me I tried to roll up as many of the interesting looking ones as possible into one posting :-) Did I miss any?http://www.teamviewer.com/ [teamviewer.com]https://secure.logmein.com/products/free/ [logmein.com]http://www.copilot.com/ [copilot.com]http://skype.com/ [skype.com]http://www.uvnc.com/addons/singleclick.html [uvnc.com] (reverse VNC)http://www.crossloop.com/ [crossloop.com]http://www.mikogo.com/en/ [mikogo.com]http://showmypc.com/ [showmypc.com]https://www.ntrconnect.com/ [ntrconnect.com]http://www.zolved.com/remote\_control [zolved.com]http://www.wippien.com/ [wippien.com] (VPN)http://code.google.com/p/gitso/ [google.com] (reverse VNC)</sentencetext>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30199816</id>
	<title>Re:Teamviewer</title>
	<author>Scooder</author>
	<datestamp>1258919220000</datestamp>
	<modclass>None</modclass>
	<modscore>1</modscore>
	<htmltext>I'm another person who can recommend Teamviewer... lots of support options, on the supportee's end there's a quick support (no install) version, and a full install which can be accessed at the Windows login screen. On the supporter's side there's also lots of options, including an IM type client manager and you can also log into their website and use a Flash version of the software which has most of the features and is surprisingly lag-less. It also supports rebooting into safe mode which I've mostly had success with. Your client list can be made up of either/both Teamviewer ID's (unique to a PC - what I use) or a Teamviewer account name.</htmltext>
<tokenext>I 'm another person who can recommend Teamviewer... lots of support options , on the supportee 's end there 's a quick support ( no install ) version , and a full install which can be accessed at the Windows login screen .
On the supporter 's side there 's also lots of options , including an IM type client manager and you can also log into their website and use a Flash version of the software which has most of the features and is surprisingly lag-less .
It also supports rebooting into safe mode which I 've mostly had success with .
Your client list can be made up of either/both Teamviewer ID 's ( unique to a PC - what I use ) or a Teamviewer account name .</tokentext>
<sentencetext>I'm another person who can recommend Teamviewer... lots of support options, on the supportee's end there's a quick support (no install) version, and a full install which can be accessed at the Windows login screen.
On the supporter's side there's also lots of options, including an IM type client manager and you can also log into their website and use a Flash version of the software which has most of the features and is surprisingly lag-less.
It also supports rebooting into safe mode which I've mostly had success with.
Your client list can be made up of either/both Teamviewer ID's (unique to a PC - what I use) or a Teamviewer account name.</sentencetext>
	<parent>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30196546</parent>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30200864</id>
	<title>OpenVPN plus SSH</title>
	<author>dskoll</author>
	<datestamp>1258983780000</datestamp>
	<modclass>None</modclass>
	<modscore>1</modscore>
	<htmltext>I use OpenVPN plus SSH.  Of course, I tell my family and friends not to bother me for help unless they're running Linux, so that simplifies my life (and theirs) tremendously.</htmltext>
<tokenext>I use OpenVPN plus SSH .
Of course , I tell my family and friends not to bother me for help unless they 're running Linux , so that simplifies my life ( and theirs ) tremendously .</tokentext>
<sentencetext>I use OpenVPN plus SSH.
Of course, I tell my family and friends not to bother me for help unless they're running Linux, so that simplifies my life (and theirs) tremendously.</sentencetext>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30197772</id>
	<title>showmypc.com</title>
	<author>klwood911</author>
	<datestamp>1258896600000</datestamp>
	<modclass>None</modclass>
	<modscore>1</modscore>
	<htmltext>Come on guys, why haven't you come up with showmypc.com.  It uses SSH and VNC in a small utility that they can download from a webpage.  Works everytime.    It is a free service unless you want to run it as a service.  I use it with my clients all the time.  The only thing you have to tell the person to do is go to the website, run the software and tell you the passphrase.
<br>
<br>
The only downfall is that it does not sustain a connection through a reboot.  Logmein has this capability.  If they could fix this, I would be very happy.</htmltext>
<tokenext>Come on guys , why have n't you come up with showmypc.com .
It uses SSH and VNC in a small utility that they can download from a webpage .
Works everytime .
It is a free service unless you want to run it as a service .
I use it with my clients all the time .
The only thing you have to tell the person to do is go to the website , run the software and tell you the passphrase .
The only downfall is that it does not sustain a connection through a reboot .
Logmein has this capability .
If they could fix this , I would be very happy .</tokentext>
<sentencetext>Come on guys, why haven't you come up with showmypc.com.
It uses SSH and VNC in a small utility that they can download from a webpage.
Works everytime.
It is a free service unless you want to run it as a service.
I use it with my clients all the time.
The only thing you have to tell the person to do is go to the website, run the software and tell you the passphrase.
The only downfall is that it does not sustain a connection through a reboot.
Logmein has this capability.
If they could fix this, I would be very happy.</sentencetext>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30197586</id>
	<title>Re:LogMeIn</title>
	<author>Anonymous</author>
	<datestamp>1258894800000</datestamp>
	<modclass>None</modclass>
	<modscore>0</modscore>
	<htmltext><p>+1 for LogMeIn free. I have it set up on 4 computers. No cost, works great.</p></htmltext>
<tokenext>+ 1 for LogMeIn free .
I have it set up on 4 computers .
No cost , works great .</tokentext>
<sentencetext>+1 for LogMeIn free.
I have it set up on 4 computers.
No cost, works great.</sentencetext>
	<parent>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30196520</parent>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30197184</id>
	<title>TEAMVIEWER.COM!!!!!</title>
	<author>Pax681</author>
	<datestamp>1258890900000</datestamp>
	<modclass>Insightful</modclass>
	<modscore>2</modscore>
	<htmltext>well for <a href="http://www.teamviewer.com/" title="teamviewer.com" rel="nofollow">Teamviewer</a> [teamviewer.com] is kick ass. free fopr personal use and does all sorts of other things you mighty like such as VPN.<br>
<br>
have a looksee, it really is quite nice and i have found there is much less lag on it as compered to other  remote control apps</htmltext>
<tokenext>well for Teamviewer [ teamviewer.com ] is kick ass .
free fopr personal use and does all sorts of other things you mighty like such as VPN .
have a looksee , it really is quite nice and i have found there is much less lag on it as compered to other remote control apps</tokentext>
<sentencetext>well for Teamviewer [teamviewer.com] is kick ass.
free fopr personal use and does all sorts of other things you mighty like such as VPN.
have a looksee, it really is quite nice and i have found there is much less lag on it as compered to other  remote control apps</sentencetext>
	<parent>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30196520</parent>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30199630</id>
	<title>Teamviewer</title>
	<author>Rsriram</author>
	<datestamp>1258914900000</datestamp>
	<modclass>None</modclass>
	<modscore>1</modscore>
	<htmltext><p>Teamviewer is free for personal use. Easy to install and use. http://www.teamviewer.com/</p></htmltext>
<tokenext>Teamviewer is free for personal use .
Easy to install and use .
http : //www.teamviewer.com/</tokentext>
<sentencetext>Teamviewer is free for personal use.
Easy to install and use.
http://www.teamviewer.com/</sentencetext>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30201504</id>
	<title>Re:logmein.com</title>
	<author>Anonymous</author>
	<datestamp>1258989000000</datestamp>
	<modclass>None</modclass>
	<modscore>0</modscore>
	<htmltext>Yeah, you can use Chinese QQ software to romote control your friends PC as you operate your own computer.
but you and your friends must have personal QQ number like ICQ, but i don't know if ICQ has this function!
BTW, China made <a href="http://www.edigitalwholesale.com/Cheap-Wholesale-mini-laptops\_c2271" title="edigitalwholesale.com" rel="nofollow">mini laptops wholesale</a> [edigitalwholesale.com] or UMPC looks very good style but also better quality,what's more,the price is so supprised cheap, that they has bulk productd now.</htmltext>
<tokenext>Yeah , you can use Chinese QQ software to romote control your friends PC as you operate your own computer .
but you and your friends must have personal QQ number like ICQ , but i do n't know if ICQ has this function !
BTW , China made mini laptops wholesale [ edigitalwholesale.com ] or UMPC looks very good style but also better quality,what 's more,the price is so supprised cheap , that they has bulk productd now .</tokentext>
<sentencetext>Yeah, you can use Chinese QQ software to romote control your friends PC as you operate your own computer.
but you and your friends must have personal QQ number like ICQ, but i don't know if ICQ has this function!
BTW, China made mini laptops wholesale [edigitalwholesale.com] or UMPC looks very good style but also better quality,what's more,the price is so supprised cheap, that they has bulk productd now.</sentencetext>
	<parent>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30197154</parent>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30216390</id>
	<title>Copilot.com</title>
	<author>Anonymous</author>
	<datestamp>1259089500000</datestamp>
	<modclass>None</modclass>
	<modscore>0</modscore>
	<htmltext><p>I have used copilot.com on several occasions and while not free, at $5 per usage for a 24 hour period it's very reasonable. They even do some free periods for Mothers/Fathers day. Oh and it's dead simple to use with great online instructions.</p></htmltext>
<tokenext>I have used copilot.com on several occasions and while not free , at $ 5 per usage for a 24 hour period it 's very reasonable .
They even do some free periods for Mothers/Fathers day .
Oh and it 's dead simple to use with great online instructions .</tokentext>
<sentencetext>I have used copilot.com on several occasions and while not free, at $5 per usage for a 24 hour period it's very reasonable.
They even do some free periods for Mothers/Fathers day.
Oh and it's dead simple to use with great online instructions.</sentencetext>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30197036</id>
	<title>Re:logmein.com</title>
	<author>Anonymous</author>
	<datestamp>1258889760000</datestamp>
	<modclass>None</modclass>
	<modscore>0</modscore>
	<htmltext><p>I would just like to second LogMeIn along with everyone else. I have the free version installed on 4 computers, without a single problem. I've used it over 2 years now. I haven't found the need to upgrade to the Pro version, as Free does most everything you need in terms of remote support.</p></htmltext>
<tokenext>I would just like to second LogMeIn along with everyone else .
I have the free version installed on 4 computers , without a single problem .
I 've used it over 2 years now .
I have n't found the need to upgrade to the Pro version , as Free does most everything you need in terms of remote support .</tokentext>
<sentencetext>I would just like to second LogMeIn along with everyone else.
I have the free version installed on 4 computers, without a single problem.
I've used it over 2 years now.
I haven't found the need to upgrade to the Pro version, as Free does most everything you need in terms of remote support.</sentencetext>
	<parent>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30196516</parent>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30197526</id>
	<title>NetViewer</title>
	<author>netsharc</author>
	<datestamp>1258894140000</datestamp>
	<modclass>None</modclass>
	<modscore>1</modscore>
	<htmltext><p><a href="http://www.netviewer.com/" title="netviewer.com">NetViewer</a> [netviewer.com] is free for personal use, and the connection survives the latency of a Europe to South East Asia connection (which VNC failed to manage for me).</p></htmltext>
<tokenext>NetViewer [ netviewer.com ] is free for personal use , and the connection survives the latency of a Europe to South East Asia connection ( which VNC failed to manage for me ) .</tokentext>
<sentencetext>NetViewer [netviewer.com] is free for personal use, and the connection survives the latency of a Europe to South East Asia connection (which VNC failed to manage for me).</sentencetext>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30196744</id>
	<title>Re:Teamviewer</title>
	<author>aerivus</author>
	<datestamp>1258887780000</datestamp>
	<modclass>None</modclass>
	<modscore>1</modscore>
	<htmltext>I use LogMeIn free and teamviewer.  With all remote support tools, you have to get the user on the remote PC to activate/setup the remote connection, and in this area Teamviewer is faster and easier.  Like Logmein it plays well with Windows Vista and 7's User Account Control, and like Logmein you can do Windows -&gt; Mac remote control and the reverse.  Unlike LogmeIn Free, Teamviewer enables file transfers (with low overhead).  Finally neither require any router/port forwarding configuration, building a custom executable, etc.

Remember one of the most important criteria for a remote support tool is ease of setup for the person being helped.</htmltext>
<tokenext>I use LogMeIn free and teamviewer .
With all remote support tools , you have to get the user on the remote PC to activate/setup the remote connection , and in this area Teamviewer is faster and easier .
Like Logmein it plays well with Windows Vista and 7 's User Account Control , and like Logmein you can do Windows - &gt; Mac remote control and the reverse .
Unlike LogmeIn Free , Teamviewer enables file transfers ( with low overhead ) .
Finally neither require any router/port forwarding configuration , building a custom executable , etc .
Remember one of the most important criteria for a remote support tool is ease of setup for the person being helped .</tokentext>
<sentencetext>I use LogMeIn free and teamviewer.
With all remote support tools, you have to get the user on the remote PC to activate/setup the remote connection, and in this area Teamviewer is faster and easier.
Like Logmein it plays well with Windows Vista and 7's User Account Control, and like Logmein you can do Windows -&gt; Mac remote control and the reverse.
Unlike LogmeIn Free, Teamviewer enables file transfers (with low overhead).
Finally neither require any router/port forwarding configuration, building a custom executable, etc.
Remember one of the most important criteria for a remote support tool is ease of setup for the person being helped.</sentencetext>
	<parent>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30196546</parent>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30200596</id>
	<title>Re:logmein.com</title>
	<author>webmove</author>
	<datestamp>1258979100000</datestamp>
	<modclass>None</modclass>
	<modscore>1</modscore>
	<htmltext>for me there is nothing easier for non-tech-customers to use ammyy admin: its like teamviewer, without router konfiguration using echo server:
<a href="http://webmove.org/2008/11/free-teamviewer-alternative-for-remote.html" title="webmove.org" rel="nofollow">http://webmove.org/2008/11/free-teamviewer-alternative-for-remote.html</a> [webmove.org]</htmltext>
<tokenext>for me there is nothing easier for non-tech-customers to use ammyy admin : its like teamviewer , without router konfiguration using echo server : http : //webmove.org/2008/11/free-teamviewer-alternative-for-remote.html [ webmove.org ]</tokentext>
<sentencetext>for me there is nothing easier for non-tech-customers to use ammyy admin: its like teamviewer, without router konfiguration using echo server:
http://webmove.org/2008/11/free-teamviewer-alternative-for-remote.html [webmove.org]</sentencetext>
	<parent>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30196516</parent>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30197128</id>
	<title>n2n or Wippien and VNC</title>
	<author>Anonymous</author>
	<datestamp>1258890420000</datestamp>
	<modclass>None</modclass>
	<modscore>0</modscore>
	<htmltext><p>http://www.ntop.org/n2n/ if you can open ports on one server<br>http://www.wippien.com/ if you can't</p><p>create mini-vpn's with this tools and use any vnc software to connect to your clients</p></htmltext>
<tokenext>http : //www.ntop.org/n2n/ if you can open ports on one serverhttp : //www.wippien.com/ if you can'tcreate mini-vpn 's with this tools and use any vnc software to connect to your clients</tokentext>
<sentencetext>http://www.ntop.org/n2n/ if you can open ports on one serverhttp://www.wippien.com/ if you can'tcreate mini-vpn's with this tools and use any vnc software to connect to your clients</sentencetext>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30225050</id>
	<title>if we are talking Linux based then....</title>
	<author>BillBrains</author>
	<datestamp>1257171240000</datestamp>
	<modclass>None</modclass>
	<modscore>1</modscore>
	<htmltext>A concise list is available here:
<a href="http://www.linuxlinks.com/article/20090529205342507/RemoteDisplay.html" title="linuxlinks.com" rel="nofollow">http://www.linuxlinks.com/article/20090529205342507/RemoteDisplay.html</a> [linuxlinks.com]

Remote Desktop

Grdc GTK+/Gnome Remote Desktop Client
TightVNC
GTK2 frontend for rdesktop and other remote desktop tools
rdesktop Client for Windows Terminal Services
RealVNC
Client/server allowing remote network access to graphical desktops
Vinagre  VNC client for the Gnome Desktop
LTSP Linux Terminal Server Project adds thin-client support to Linux servers
x2go Fast terminal server suite based on NoMachine's NX libraries
NX Free Edition Terminal Server and Remote Access solution
FreeNX Implementation of the NX Server and NX Client Components

Other

OpenSSH
Encrypted communication sessions using the ssh protocol

Add to that Neatx.

What's that...?</htmltext>
<tokenext>A concise list is available here : http : //www.linuxlinks.com/article/20090529205342507/RemoteDisplay.html [ linuxlinks.com ] Remote Desktop Grdc GTK + /Gnome Remote Desktop Client TightVNC GTK2 frontend for rdesktop and other remote desktop tools rdesktop Client for Windows Terminal Services RealVNC Client/server allowing remote network access to graphical desktops Vinagre VNC client for the Gnome Desktop LTSP Linux Terminal Server Project adds thin-client support to Linux servers x2go Fast terminal server suite based on NoMachine 's NX libraries NX Free Edition Terminal Server and Remote Access solution FreeNX Implementation of the NX Server and NX Client Components Other OpenSSH Encrypted communication sessions using the ssh protocol Add to that Neatx .
What 's that... ?</tokentext>
<sentencetext>A concise list is available here:
http://www.linuxlinks.com/article/20090529205342507/RemoteDisplay.html [linuxlinks.com]

Remote Desktop

Grdc GTK+/Gnome Remote Desktop Client
TightVNC
GTK2 frontend for rdesktop and other remote desktop tools
rdesktop Client for Windows Terminal Services
RealVNC
Client/server allowing remote network access to graphical desktops
Vinagre  VNC client for the Gnome Desktop
LTSP Linux Terminal Server Project adds thin-client support to Linux servers
x2go Fast terminal server suite based on NoMachine's NX libraries
NX Free Edition Terminal Server and Remote Access solution
FreeNX Implementation of the NX Server and NX Client Components

Other

OpenSSH
Encrypted communication sessions using the ssh protocol

Add to that Neatx.
What's that...?</sentencetext>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30197988</id>
	<title>CrossLoop</title>
	<author>jambarama</author>
	<datestamp>1258898340000</datestamp>
	<modclass>Informativ</modclass>
	<modscore>2</modscore>
	<htmltext>I had the same struggle with VNC.  I tried remote desktop over hamachi, but that was just as bad.  I stumbled on <a href="http://www.crossloop.com/ipage.htm?id=download" title="crossloop.com">CrossLoop</a> [crossloop.com] and haven't looked anywhere else.  As the tech guy, you install a small local client and create a login.  Those you want to help download and run a small stand-alone file, then tell you the "access code" prominently displayed in the window.  You enter that code, and you've got access.</htmltext>
<tokenext>I had the same struggle with VNC .
I tried remote desktop over hamachi , but that was just as bad .
I stumbled on CrossLoop [ crossloop.com ] and have n't looked anywhere else .
As the tech guy , you install a small local client and create a login .
Those you want to help download and run a small stand-alone file , then tell you the " access code " prominently displayed in the window .
You enter that code , and you 've got access .</tokentext>
<sentencetext>I had the same struggle with VNC.
I tried remote desktop over hamachi, but that was just as bad.
I stumbled on CrossLoop [crossloop.com] and haven't looked anywhere else.
As the tech guy, you install a small local client and create a login.
Those you want to help download and run a small stand-alone file, then tell you the "access code" prominently displayed in the window.
You enter that code, and you've got access.</sentencetext>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30199050</id>
	<title>gotoassist.com</title>
	<author>kohai\_ut</author>
	<datestamp>1258907640000</datestamp>
	<modclass>None</modclass>
	<modscore>1</modscore>
	<htmltext>I realize you said free, but I haven't found anything free that works well for the variety of situations I end up supporting (family, non-profit, and corporate).

I use the $10 pass for 24 hour access to gotoassist.com.  (think citrix quality remote support)  I then try to do all my support in that 24 hour window for those people I don't help often.  Some days I'm frustrated enough that the $10 is cheap for my sanity.

Kohai</htmltext>
<tokenext>I realize you said free , but I have n't found anything free that works well for the variety of situations I end up supporting ( family , non-profit , and corporate ) .
I use the $ 10 pass for 24 hour access to gotoassist.com .
( think citrix quality remote support ) I then try to do all my support in that 24 hour window for those people I do n't help often .
Some days I 'm frustrated enough that the $ 10 is cheap for my sanity .
Kohai</tokentext>
<sentencetext>I realize you said free, but I haven't found anything free that works well for the variety of situations I end up supporting (family, non-profit, and corporate).
I use the $10 pass for 24 hour access to gotoassist.com.
(think citrix quality remote support)  I then try to do all my support in that 24 hour window for those people I don't help often.
Some days I'm frustrated enough that the $10 is cheap for my sanity.
Kohai</sentencetext>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30197906</id>
	<title>me</title>
	<author>koosnat</author>
	<datestamp>1258897560000</datestamp>
	<modclass>None</modclass>
	<modscore>1</modscore>
	<htmltext>logmein.com<nobr> <wbr></nobr>... very easy to use, and has an iphone client called logmein ignition, which costs 30$ i believe. but the service is free.</htmltext>
<tokenext>logmein.com ... very easy to use , and has an iphone client called logmein ignition , which costs 30 $ i believe .
but the service is free .</tokentext>
<sentencetext>logmein.com ... very easy to use, and has an iphone client called logmein ignition, which costs 30$ i believe.
but the service is free.</sentencetext>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30197368</id>
	<title>Single Click from UVNC</title>
	<author>Anonymous</author>
	<datestamp>1258892520000</datestamp>
	<modclass>None</modclass>
	<modscore>0</modscore>
	<htmltext><p>Use Single Click from UVNC.  The customer gets an executable file.  YOU set your router up to pass their request for service.  The run the executable,  it creates a temporary vnc server on their system that contacts you and asks for service.  Simple for them,  easy to set up on your end.</p></htmltext>
<tokenext>Use Single Click from UVNC .
The customer gets an executable file .
YOU set your router up to pass their request for service .
The run the executable , it creates a temporary vnc server on their system that contacts you and asks for service .
Simple for them , easy to set up on your end .</tokentext>
<sentencetext>Use Single Click from UVNC.
The customer gets an executable file.
YOU set your router up to pass their request for service.
The run the executable,  it creates a temporary vnc server on their system that contacts you and asks for service.
Simple for them,  easy to set up on your end.</sentencetext>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30196570</id>
	<title>I suggest...</title>
	<author>Anonymous</author>
	<datestamp>1258886880000</datestamp>
	<modclass>Informativ</modclass>
	<modscore>1</modscore>
	<htmltext><p>...You look at these two:</p><p>http://www.teamviewer.com<br>http://www.logmein.com</p><p>They are not complicated at all and they can save you lots of transport hassles.</p></htmltext>
<tokenext>...You look at these two : http : //www.teamviewer.comhttp : //www.logmein.comThey are not complicated at all and they can save you lots of transport hassles .</tokentext>
<sentencetext>...You look at these two:http://www.teamviewer.comhttp://www.logmein.comThey are not complicated at all and they can save you lots of transport hassles.</sentencetext>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30197342</id>
	<title>MSN MESSENGER?</title>
	<author>Anonymous</author>
	<datestamp>1258892280000</datestamp>
	<modclass>None</modclass>
	<modscore>0</modscore>
	<htmltext><p>FFS VNC... For any home/family usage just use MSN Messenger</p></htmltext>
<tokenext>FFS VNC... For any home/family usage just use MSN Messenger</tokentext>
<sentencetext>FFS VNC... For any home/family usage just use MSN Messenger</sentencetext>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30200614</id>
	<title>SSH?</title>
	<author>theDBAdmin</author>
	<datestamp>1258979400000</datestamp>
	<modclass>None</modclass>
	<modscore>1</modscore>
	<htmltext>I'm so disappointed that here on slashdot nobody suggests ssh...</htmltext>
<tokenext>I 'm so disappointed that here on slashdot nobody suggests ssh.. .</tokentext>
<sentencetext>I'm so disappointed that here on slashdot nobody suggests ssh...</sentencetext>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30197042</id>
	<title>showmypc</title>
	<author>wintermute000</author>
	<datestamp>1258889760000</datestamp>
	<modclass>None</modclass>
	<modscore>1</modscore>
	<htmltext><p>www.showmypc.com</p><p>no install, download and run one file so easy to talk them through.</p><p>free too!</p><p>I use it all the time and not having to actually install or configure anything is a killer feature. The only situation where this fails is if the user doesn't have admin rights as it needs to run a SSH server (I noticed this on some corporate builds).</p><p>Oh this is assuming its wintel of course. If its linux then they can probably handle themselves and if its OSX then it wouldn't break<nobr> <wbr></nobr>;)</p></htmltext>
<tokenext>www.showmypc.comno install , download and run one file so easy to talk them through.free too ! I use it all the time and not having to actually install or configure anything is a killer feature .
The only situation where this fails is if the user does n't have admin rights as it needs to run a SSH server ( I noticed this on some corporate builds ) .Oh this is assuming its wintel of course .
If its linux then they can probably handle themselves and if its OSX then it would n't break ; )</tokentext>
<sentencetext>www.showmypc.comno install, download and run one file so easy to talk them through.free too!I use it all the time and not having to actually install or configure anything is a killer feature.
The only situation where this fails is if the user doesn't have admin rights as it needs to run a SSH server (I noticed this on some corporate builds).Oh this is assuming its wintel of course.
If its linux then they can probably handle themselves and if its OSX then it wouldn't break ;)</sentencetext>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30197622</id>
	<title>Re:logmein.com</title>
	<author>Bourdain</author>
	<datestamp>1258895100000</datestamp>
	<modclass>None</modclass>
	<modscore>1</modscore>
	<htmltext>www.myivo.com is similar to logmein -- some seem to think it's a bit faster</htmltext>
<tokenext>www.myivo.com is similar to logmein -- some seem to think it 's a bit faster</tokentext>
<sentencetext>www.myivo.com is similar to logmein -- some seem to think it's a bit faster</sentencetext>
	<parent>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30196516</parent>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30197282</id>
	<title>Reverse VNC</title>
	<author>rec9140</author>
	<datestamp>1258891740000</datestamp>
	<modclass>None</modclass>
	<modscore>1</modscore>
	<htmltext><p>since you on VirOS and not Linux you will need to look at reverse vnc</p><p><a href="http://www.freewarereview.info/2007-06/ultravnc\_sc\_-\_easier\_remote\_tech\_support\_with\_reverse\_vnc\_configuration.html" title="freewarereview.info" rel="nofollow">http://www.freewarereview.info/2007-06/ultravnc\_sc\_-\_easier\_remote\_tech\_support\_with\_reverse\_vnc\_configuration.html</a> [freewarereview.info]</p><p>UltraVNC is the better product of the virOS based VNC.</p></htmltext>
<tokenext>since you on VirOS and not Linux you will need to look at reverse vnchttp : //www.freewarereview.info/2007-06/ultravnc \ _sc \ _- \ _easier \ _remote \ _tech \ _support \ _with \ _reverse \ _vnc \ _configuration.html [ freewarereview.info ] UltraVNC is the better product of the virOS based VNC .</tokentext>
<sentencetext>since you on VirOS and not Linux you will need to look at reverse vnchttp://www.freewarereview.info/2007-06/ultravnc\_sc\_-\_easier\_remote\_tech\_support\_with\_reverse\_vnc\_configuration.html [freewarereview.info]UltraVNC is the better product of the virOS based VNC.</sentencetext>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30198160</id>
	<title>Re:TEAMVIEWER.COM!!!!!</title>
	<author>zhenya00</author>
	<datestamp>1258899720000</datestamp>
	<modclass>None</modclass>
	<modscore>1</modscore>
	<htmltext>Agreed.  Teamviewer is incredibly simple to use and works great, even when I'm on a super slow connection.  I can literally have a connection set up with the least technical users in my family in a couple of minutes.</htmltext>
<tokenext>Agreed .
Teamviewer is incredibly simple to use and works great , even when I 'm on a super slow connection .
I can literally have a connection set up with the least technical users in my family in a couple of minutes .</tokentext>
<sentencetext>Agreed.
Teamviewer is incredibly simple to use and works great, even when I'm on a super slow connection.
I can literally have a connection set up with the least technical users in my family in a couple of minutes.</sentencetext>
	<parent>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30197184</parent>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30196878</id>
	<title>Re:LogMeIn</title>
	<author>Overzeetop</author>
	<datestamp>1258888680000</datestamp>
	<modclass>None</modclass>
	<modscore>1</modscore>
	<htmltext><p>Yeah, we can close this thread at this point - logmein takes it easily.  I've been using it for several years. The free version does practically everything you need for remote. Heck I even use it from PC to PC in the house since MS decided to hobble vista home premium by not including remote terminal. An, no, I can't hack in the version from pro - these are "production" machines that my wife and daughter rely on for entertainment. The ugliest, angriest CEO in the world has nothing on my wife if The Mentalist doesn't record properly.</p><p>I'm trying to figure out Hamachi for VPN so I can access my home server when I'm on the road. I haven't had time to figure it out - it's not quite as straight forward as logmein, which takes effectively zero learning curve.</p></htmltext>
<tokenext>Yeah , we can close this thread at this point - logmein takes it easily .
I 've been using it for several years .
The free version does practically everything you need for remote .
Heck I even use it from PC to PC in the house since MS decided to hobble vista home premium by not including remote terminal .
An , no , I ca n't hack in the version from pro - these are " production " machines that my wife and daughter rely on for entertainment .
The ugliest , angriest CEO in the world has nothing on my wife if The Mentalist does n't record properly.I 'm trying to figure out Hamachi for VPN so I can access my home server when I 'm on the road .
I have n't had time to figure it out - it 's not quite as straight forward as logmein , which takes effectively zero learning curve .</tokentext>
<sentencetext>Yeah, we can close this thread at this point - logmein takes it easily.
I've been using it for several years.
The free version does practically everything you need for remote.
Heck I even use it from PC to PC in the house since MS decided to hobble vista home premium by not including remote terminal.
An, no, I can't hack in the version from pro - these are "production" machines that my wife and daughter rely on for entertainment.
The ugliest, angriest CEO in the world has nothing on my wife if The Mentalist doesn't record properly.I'm trying to figure out Hamachi for VPN so I can access my home server when I'm on the road.
I haven't had time to figure it out - it's not quite as straight forward as logmein, which takes effectively zero learning curve.</sentencetext>
	<parent>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30196520</parent>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30200362</id>
	<title>Re:Teamviewer</title>
	<author>ronys</author>
	<datestamp>1258974060000</datestamp>
	<modclass>None</modclass>
	<modscore>1</modscore>
	<htmltext><p>Chalk up another vote for teamviewer. Latest version doesn't even require an installation. Recommended.</p></htmltext>
<tokenext>Chalk up another vote for teamviewer .
Latest version does n't even require an installation .
Recommended .</tokentext>
<sentencetext>Chalk up another vote for teamviewer.
Latest version doesn't even require an installation.
Recommended.</sentencetext>
	<parent>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30196546</parent>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30197544</id>
	<title>Re:$125.00 per hour</title>
	<author>Anonymous</author>
	<datestamp>1258894320000</datestamp>
	<modclass>None</modclass>
	<modscore>0</modscore>
	<htmltext>Great, but uh...w hat exactly has this to do with GP's suggestion to use UltraVNC?</htmltext>
<tokenext>Great , but uh...w hat exactly has this to do with GP 's suggestion to use UltraVNC ?</tokentext>
<sentencetext>Great, but uh...w hat exactly has this to do with GP's suggestion to use UltraVNC?</sentencetext>
	<parent>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30196694</parent>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30197398</id>
	<title>Re:logmein.com</title>
	<author>HybridJeff</author>
	<datestamp>1258892820000</datestamp>
	<modclass>None</modclass>
	<modscore>1</modscore>
	<htmltext>There was a version of this in Windows XP too, I'm not sure if it works between different windows versions or not though.</htmltext>
<tokenext>There was a version of this in Windows XP too , I 'm not sure if it works between different windows versions or not though .</tokentext>
<sentencetext>There was a version of this in Windows XP too, I'm not sure if it works between different windows versions or not though.</sentencetext>
	<parent>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30197154</parent>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30198362</id>
	<title>myivo</title>
	<author>sanjosanjo</author>
	<datestamp>1258901460000</datestamp>
	<modclass>None</modclass>
	<modscore>1</modscore>
	<htmltext>I've been using myivo.com for many years for this purpose.  It's a simple service that I set up on the extended family computers.  The service on the remote computer stays in contact with the Myivo home page, so you can see which of the computers are running at any given moment.  You connect via a Java program that runs in your browser after clicking on the appropriate computer that is listed on their homepage for your account.  In addition to supporting the family computers I also use it to control my home computer from work.  I had to use a browser-based method because of limitations with my firewall at work.</htmltext>
<tokenext>I 've been using myivo.com for many years for this purpose .
It 's a simple service that I set up on the extended family computers .
The service on the remote computer stays in contact with the Myivo home page , so you can see which of the computers are running at any given moment .
You connect via a Java program that runs in your browser after clicking on the appropriate computer that is listed on their homepage for your account .
In addition to supporting the family computers I also use it to control my home computer from work .
I had to use a browser-based method because of limitations with my firewall at work .</tokentext>
<sentencetext>I've been using myivo.com for many years for this purpose.
It's a simple service that I set up on the extended family computers.
The service on the remote computer stays in contact with the Myivo home page, so you can see which of the computers are running at any given moment.
You connect via a Java program that runs in your browser after clicking on the appropriate computer that is listed on their homepage for your account.
In addition to supporting the family computers I also use it to control my home computer from work.
I had to use a browser-based method because of limitations with my firewall at work.</sentencetext>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30197476</id>
	<title>Re:logmein.com</title>
	<author>Digicrat</author>
	<datestamp>1258893600000</datestamp>
	<modclass>None</modclass>
	<modscore>1</modscore>
	<htmltext><p>I'll add my vote - logmein has been great for remotely "maintaining" machines for my family, and a few friends.  I've even been able to guide a few family members into installing the software themselves with me on the phone (temporarily giving them my login information for the site)</p><p>In the case of slightly computer literate friends and family, it's easy enough to show them how to disable logmein when you are not using it.  All they need to do is right-click on the tray icon and select "disable remote access" to lock you out, or enable when its time to help them out again.</p><p>There used to be an option to allow users to install the logmein softwae and explicitly give out access to their machine when they desired to, but I'm not sure if they still offer that option.</p><p>The built-in windows "remote assistance" tools do work great, but it can be a real pain to get it running over the phone if the persons firewall/router isn't already configured to let it through.</p></htmltext>
<tokenext>I 'll add my vote - logmein has been great for remotely " maintaining " machines for my family , and a few friends .
I 've even been able to guide a few family members into installing the software themselves with me on the phone ( temporarily giving them my login information for the site ) In the case of slightly computer literate friends and family , it 's easy enough to show them how to disable logmein when you are not using it .
All they need to do is right-click on the tray icon and select " disable remote access " to lock you out , or enable when its time to help them out again.There used to be an option to allow users to install the logmein softwae and explicitly give out access to their machine when they desired to , but I 'm not sure if they still offer that option.The built-in windows " remote assistance " tools do work great , but it can be a real pain to get it running over the phone if the persons firewall/router is n't already configured to let it through .</tokentext>
<sentencetext>I'll add my vote - logmein has been great for remotely "maintaining" machines for my family, and a few friends.
I've even been able to guide a few family members into installing the software themselves with me on the phone (temporarily giving them my login information for the site)In the case of slightly computer literate friends and family, it's easy enough to show them how to disable logmein when you are not using it.
All they need to do is right-click on the tray icon and select "disable remote access" to lock you out, or enable when its time to help them out again.There used to be an option to allow users to install the logmein softwae and explicitly give out access to their machine when they desired to, but I'm not sure if they still offer that option.The built-in windows "remote assistance" tools do work great, but it can be a real pain to get it running over the phone if the persons firewall/router isn't already configured to let it through.</sentencetext>
	<parent>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30197154</parent>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30209960</id>
	<title>Acrobat.com works great</title>
	<author>erik.teichmann</author>
	<datestamp>1258995000000</datestamp>
	<modclass>None</modclass>
	<modscore>1</modscore>
	<htmltext>I use Acrobat.com with my clients--would work great for this too. Gives you bi-directional webcam, shared notes, text chat, multiple participants, etc. You can share your screen, or they can share theirs, and you can request to take control. Pretty handy.</htmltext>
<tokenext>I use Acrobat.com with my clients--would work great for this too .
Gives you bi-directional webcam , shared notes , text chat , multiple participants , etc .
You can share your screen , or they can share theirs , and you can request to take control .
Pretty handy .</tokentext>
<sentencetext>I use Acrobat.com with my clients--would work great for this too.
Gives you bi-directional webcam, shared notes, text chat, multiple participants, etc.
You can share your screen, or they can share theirs, and you can request to take control.
Pretty handy.</sentencetext>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30200778</id>
	<title>MS Shared View</title>
	<author>Anonymous</author>
	<datestamp>1258981980000</datestamp>
	<modclass>None</modclass>
	<modscore>0</modscore>
	<htmltext><p>This is all so needlessly complex - Microsoft Free "Shared View", 3.5MB on both machines.  You just both need MSN Passport IDs - 5 min to set up.<br>Works perfectly, gets thru most FWalls by itself.</p></htmltext>
<tokenext>This is all so needlessly complex - Microsoft Free " Shared View " , 3.5MB on both machines .
You just both need MSN Passport IDs - 5 min to set up.Works perfectly , gets thru most FWalls by itself .</tokentext>
<sentencetext>This is all so needlessly complex - Microsoft Free "Shared View", 3.5MB on both machines.
You just both need MSN Passport IDs - 5 min to set up.Works perfectly, gets thru most FWalls by itself.</sentencetext>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30196690</id>
	<title>VNC SC...so easy, my parents can do it!</title>
	<author>ff1324</author>
	<datestamp>1258887420000</datestamp>
	<modclass>Informativ</modclass>
	<modscore>2</modscore>
	<htmltext>UltraVNC SC is what you need.<br>
<a href="http://www.uvnc.com/addons/singleclick.html" title="uvnc.com" rel="nofollow">Check it out here!</a> [uvnc.com] <br> <br>
If you're doing this over your residential connection or if you might be in different locations, set yourself up with a dynamic DNS service (such as www.dyndns.org) and create yourself a hostname on there. Build your VNC-SC download to point to that address.
<br> <br>I have mine set up on my family website where they can download it easily so I don't have to drive over to their house every time they can't print.</htmltext>
<tokenext>UltraVNC SC is what you need .
Check it out here !
[ uvnc.com ] If you 're doing this over your residential connection or if you might be in different locations , set yourself up with a dynamic DNS service ( such as www.dyndns.org ) and create yourself a hostname on there .
Build your VNC-SC download to point to that address .
I have mine set up on my family website where they can download it easily so I do n't have to drive over to their house every time they ca n't print .</tokentext>
<sentencetext>UltraVNC SC is what you need.
Check it out here!
[uvnc.com]  
If you're doing this over your residential connection or if you might be in different locations, set yourself up with a dynamic DNS service (such as www.dyndns.org) and create yourself a hostname on there.
Build your VNC-SC download to point to that address.
I have mine set up on my family website where they can download it easily so I don't have to drive over to their house every time they can't print.</sentencetext>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30197074</id>
	<title>Crossloop and EchoVNC</title>
	<author>Anonymous</author>
	<datestamp>1258889940000</datestamp>
	<modclass>None</modclass>
	<modscore>0</modscore>
	<htmltext><p>I'd have to agree with Crossloop, the installer is stupid simple, tell them to hit the skip button in the bottom right when it asks them to make an account.  After they've done it once it makes an icon on the desktop for them, all they have to do is double click it, read off the access code and hit connect and you can be back on in seconds.  It uses a VNC client for communications, reasonable speed in most cases.  Vista/Windows 7 UAC can make it annoying, make sure the remote user clicks continue, if your session does get disconnected the access code stays the same and you can simply hit connect again, it also runs on MacOS X.  At work we have a EchoServer for EchoVNC, there is a link on our website that downloads the 1.2M echovnc client, which is preconfigured to connect to our server, they just have to hit connect.  Its capable as running as a service, and you can organize machines into groups with different level of access, and I can VNC into Windows/OS X machines from my FreeBSD/Xorg desktop.  Being that it tunnels through our server(like how crossloop works) it doesn't require any forwarded ports and makes it way through just about anything but the most stringent firewall.  Probably a little overkill(and it costs $300 for the EchoServer portion), but its neat fun software, and there isn't anything else in its price range(we were paying almost $300 for our goto assist accounts alone) that has its functionality.</p></htmltext>
<tokenext>I 'd have to agree with Crossloop , the installer is stupid simple , tell them to hit the skip button in the bottom right when it asks them to make an account .
After they 've done it once it makes an icon on the desktop for them , all they have to do is double click it , read off the access code and hit connect and you can be back on in seconds .
It uses a VNC client for communications , reasonable speed in most cases .
Vista/Windows 7 UAC can make it annoying , make sure the remote user clicks continue , if your session does get disconnected the access code stays the same and you can simply hit connect again , it also runs on MacOS X. At work we have a EchoServer for EchoVNC , there is a link on our website that downloads the 1.2M echovnc client , which is preconfigured to connect to our server , they just have to hit connect .
Its capable as running as a service , and you can organize machines into groups with different level of access , and I can VNC into Windows/OS X machines from my FreeBSD/Xorg desktop .
Being that it tunnels through our server ( like how crossloop works ) it does n't require any forwarded ports and makes it way through just about anything but the most stringent firewall .
Probably a little overkill ( and it costs $ 300 for the EchoServer portion ) , but its neat fun software , and there is n't anything else in its price range ( we were paying almost $ 300 for our goto assist accounts alone ) that has its functionality .</tokentext>
<sentencetext>I'd have to agree with Crossloop, the installer is stupid simple, tell them to hit the skip button in the bottom right when it asks them to make an account.
After they've done it once it makes an icon on the desktop for them, all they have to do is double click it, read off the access code and hit connect and you can be back on in seconds.
It uses a VNC client for communications, reasonable speed in most cases.
Vista/Windows 7 UAC can make it annoying, make sure the remote user clicks continue, if your session does get disconnected the access code stays the same and you can simply hit connect again, it also runs on MacOS X.  At work we have a EchoServer for EchoVNC, there is a link on our website that downloads the 1.2M echovnc client, which is preconfigured to connect to our server, they just have to hit connect.
Its capable as running as a service, and you can organize machines into groups with different level of access, and I can VNC into Windows/OS X machines from my FreeBSD/Xorg desktop.
Being that it tunnels through our server(like how crossloop works) it doesn't require any forwarded ports and makes it way through just about anything but the most stringent firewall.
Probably a little overkill(and it costs $300 for the EchoServer portion), but its neat fun software, and there isn't anything else in its price range(we were paying almost $300 for our goto assist accounts alone) that has its functionality.</sentencetext>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30197854</id>
	<title>RemoteVNC</title>
	<author>Anonymous</author>
	<datestamp>1258897200000</datestamp>
	<modclass>None</modclass>
	<modscore>0</modscore>
	<htmltext><p>As I'm searching for employment, I needed a VNC client that I could use behind a firewall I didn't control.  Somewhere, I came across RemoteVNC (http://www.remotevnc.org).  It is a variant of TightVNC, but has been modified to make outgoing connections on both ends.  All you have to do is set up a Google email account for use with RemoteVNC.  During the setup process, you specify the address and password.  You also create access passwords for VNC itself, and can have different passwords for view-only and full access.  Since RemoteVNC is making outgoing connections on both ends, no firewall changes have to be made.</p><p>I've reported a minor issue in that the server portion times out if you don't use it for an extended period -- on the order of hours.  Not a bad security feature, now that I think about it.  It works well, and connecting to a particular client is a matter of selecting it from the drop-down list and specifying the proper password.</p><p>I also created an AutoIt installer for it, so all I have to do is send that to someone.  Once they run it, RemoteVNC is installed and there's a link on their desktop to run it when they need help.</p><p>Bob</p></htmltext>
<tokenext>As I 'm searching for employment , I needed a VNC client that I could use behind a firewall I did n't control .
Somewhere , I came across RemoteVNC ( http : //www.remotevnc.org ) .
It is a variant of TightVNC , but has been modified to make outgoing connections on both ends .
All you have to do is set up a Google email account for use with RemoteVNC .
During the setup process , you specify the address and password .
You also create access passwords for VNC itself , and can have different passwords for view-only and full access .
Since RemoteVNC is making outgoing connections on both ends , no firewall changes have to be made.I 've reported a minor issue in that the server portion times out if you do n't use it for an extended period -- on the order of hours .
Not a bad security feature , now that I think about it .
It works well , and connecting to a particular client is a matter of selecting it from the drop-down list and specifying the proper password.I also created an AutoIt installer for it , so all I have to do is send that to someone .
Once they run it , RemoteVNC is installed and there 's a link on their desktop to run it when they need help.Bob</tokentext>
<sentencetext>As I'm searching for employment, I needed a VNC client that I could use behind a firewall I didn't control.
Somewhere, I came across RemoteVNC (http://www.remotevnc.org).
It is a variant of TightVNC, but has been modified to make outgoing connections on both ends.
All you have to do is set up a Google email account for use with RemoteVNC.
During the setup process, you specify the address and password.
You also create access passwords for VNC itself, and can have different passwords for view-only and full access.
Since RemoteVNC is making outgoing connections on both ends, no firewall changes have to be made.I've reported a minor issue in that the server portion times out if you don't use it for an extended period -- on the order of hours.
Not a bad security feature, now that I think about it.
It works well, and connecting to a particular client is a matter of selecting it from the drop-down list and specifying the proper password.I also created an AutoIt installer for it, so all I have to do is send that to someone.
Once they run it, RemoteVNC is installed and there's a link on their desktop to run it when they need help.Bob</sentencetext>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30202084</id>
	<title>Hamachi &amp; UltraVNC</title>
	<author>Shaper of Myths</author>
	<datestamp>1258992060000</datestamp>
	<modclass>None</modclass>
	<modscore>1</modscore>
	<htmltext><p>I use the free Hamachi client along with UltraVNC (both running as services) on literally dozens of family members computers. I create different Hamachi networks based on what corner of the family I'm dealing with and can remote in anytime they need me to look at something. Saves a ton of effort. I used to use RDP and Crossloop but nothing has been easier for me than this combo. Sure it takes about 2d6+3 minutes to get set up initially but I let them know in advance that if I'm going to be working on their machine I'll need to have this stuff running. The only time its been an issue is when I don't have the machine in front of me to work on. In which case I will generally use the my companies LogMeIn account for a few minutes to set this stuff up and be on my merry way...</p><p>YMMV of course...=)</p></htmltext>
<tokenext>I use the free Hamachi client along with UltraVNC ( both running as services ) on literally dozens of family members computers .
I create different Hamachi networks based on what corner of the family I 'm dealing with and can remote in anytime they need me to look at something .
Saves a ton of effort .
I used to use RDP and Crossloop but nothing has been easier for me than this combo .
Sure it takes about 2d6 + 3 minutes to get set up initially but I let them know in advance that if I 'm going to be working on their machine I 'll need to have this stuff running .
The only time its been an issue is when I do n't have the machine in front of me to work on .
In which case I will generally use the my companies LogMeIn account for a few minutes to set this stuff up and be on my merry way...YMMV of course... = )</tokentext>
<sentencetext>I use the free Hamachi client along with UltraVNC (both running as services) on literally dozens of family members computers.
I create different Hamachi networks based on what corner of the family I'm dealing with and can remote in anytime they need me to look at something.
Saves a ton of effort.
I used to use RDP and Crossloop but nothing has been easier for me than this combo.
Sure it takes about 2d6+3 minutes to get set up initially but I let them know in advance that if I'm going to be working on their machine I'll need to have this stuff running.
The only time its been an issue is when I don't have the machine in front of me to work on.
In which case I will generally use the my companies LogMeIn account for a few minutes to set this stuff up and be on my merry way...YMMV of course...=)</sentencetext>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30201634</id>
	<title>Davy</title>
	<author>Anonymous</author>
	<datestamp>1258989660000</datestamp>
	<modclass>None</modclass>
	<modscore>0</modscore>
	<htmltext><p>Im using TeamViewer, very simple to use and no cost for non-commercial use (http://www.teamviewer.com/fr/index.aspx), enjoy</p></htmltext>
<tokenext>Im using TeamViewer , very simple to use and no cost for non-commercial use ( http : //www.teamviewer.com/fr/index.aspx ) , enjoy</tokentext>
<sentencetext>Im using TeamViewer, very simple to use and no cost for non-commercial use (http://www.teamviewer.com/fr/index.aspx), enjoy</sentencetext>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30197508</id>
	<title>Re:Teamviewer</title>
	<author>Anonymous</author>
	<datestamp>1258893960000</datestamp>
	<modclass>None</modclass>
	<modscore>0</modscore>
	<htmltext><p>I've used Teamviewer for almost 2 years now and it works great on both PCs and Macs.  INo issues whatsoever.</p></htmltext>
<tokenext>I 've used Teamviewer for almost 2 years now and it works great on both PCs and Macs .
INo issues whatsoever .</tokentext>
<sentencetext>I've used Teamviewer for almost 2 years now and it works great on both PCs and Macs.
INo issues whatsoever.</sentencetext>
	<parent>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30196546</parent>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30203138</id>
	<title>Use CrossLoop</title>
	<author>westtxfun</author>
	<datestamp>1258997940000</datestamp>
	<modclass>None</modclass>
	<modscore>1</modscore>
	<htmltext>CrossLoop is based on well-known VNC remote access, but it can also navigate through firewalls and NAS routers.  It has some latency, so you need patience when navigating through menus and screen refreshes, but it's the only product I've found that works simply and reliably.</htmltext>
<tokenext>CrossLoop is based on well-known VNC remote access , but it can also navigate through firewalls and NAS routers .
It has some latency , so you need patience when navigating through menus and screen refreshes , but it 's the only product I 've found that works simply and reliably .</tokentext>
<sentencetext>CrossLoop is based on well-known VNC remote access, but it can also navigate through firewalls and NAS routers.
It has some latency, so you need patience when navigating through menus and screen refreshes, but it's the only product I've found that works simply and reliably.</sentencetext>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30198712</id>
	<title>Co-Pilot</title>
	<author>mcrbids</author>
	<datestamp>1258904640000</datestamp>
	<modclass>None</modclass>
	<modscore>1</modscore>
	<htmltext><p>I see plenty of other posts about LogMeIn, and it's decent, but in my opinion, Co-Pilot takes the cake for commercial users. (such as myself)</p><p>1) 1/4 the price of LogMeIn.</p><p>2) Windows/Mac compatible, not only as a client, but as support.</p><p>3) No-setup for either end. Nothing fancy. Any bonehead can make it work.</p><p>4) You can buy a day for a few bux.</p><p>I wish they supported Linux as support, but I'll accept Win/Mac.</p></htmltext>
<tokenext>I see plenty of other posts about LogMeIn , and it 's decent , but in my opinion , Co-Pilot takes the cake for commercial users .
( such as myself ) 1 ) 1/4 the price of LogMeIn.2 ) Windows/Mac compatible , not only as a client , but as support.3 ) No-setup for either end .
Nothing fancy .
Any bonehead can make it work.4 ) You can buy a day for a few bux.I wish they supported Linux as support , but I 'll accept Win/Mac .</tokentext>
<sentencetext>I see plenty of other posts about LogMeIn, and it's decent, but in my opinion, Co-Pilot takes the cake for commercial users.
(such as myself)1) 1/4 the price of LogMeIn.2) Windows/Mac compatible, not only as a client, but as support.3) No-setup for either end.
Nothing fancy.
Any bonehead can make it work.4) You can buy a day for a few bux.I wish they supported Linux as support, but I'll accept Win/Mac.</sentencetext>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30199646</id>
	<title>Re:Crossloop or Teamviewer</title>
	<author>awhig</author>
	<datestamp>1258915080000</datestamp>
	<modclass>None</modclass>
	<modscore>1</modscore>
	<htmltext>I third crossloop. Manage to get my mom and dad on their respective machines to get Crossloop to work.</htmltext>
<tokenext>I third crossloop .
Manage to get my mom and dad on their respective machines to get Crossloop to work .</tokentext>
<sentencetext>I third crossloop.
Manage to get my mom and dad on their respective machines to get Crossloop to work.</sentencetext>
	<parent>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30196578</parent>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30200310</id>
	<title>I use VNC</title>
	<author>AlgorithMan</author>
	<datestamp>1258973160000</datestamp>
	<modclass>None</modclass>
	<modscore>1</modscore>
	<htmltext>For people who don't have the ports open, you can use reverse-VNC connections (so you activate port-forwarding on YOUR side and launch your VNC client in listening mode)<br> <br>

for people with linux I use x11vnc --localhost (not XVNC, because I can't login to their accounts whithout them logging out, which is to much to ask for, for some people) over ssh tunnels (with public key encryption) to make the connection secure...<br> <br>

for people with windows... well... they have to live with unsecure connections (they activate the server only when needed - the linux people's machines are set up so that i can activate the server through ssh and they don't have to do anything...)<br> <br>

oh and I set up their routers to forward port 5901 to their port 5900 (so they're not found by IP-scans on port 5900) and to publish their IP via dyndns (so they don't have to find out their IP manually, luckily recent versions of the fritzbox firmware support dyndns<nobr> <wbr></nobr>:-) )<br> <br>

it works quite well, I might add...</htmltext>
<tokenext>For people who do n't have the ports open , you can use reverse-VNC connections ( so you activate port-forwarding on YOUR side and launch your VNC client in listening mode ) for people with linux I use x11vnc --localhost ( not XVNC , because I ca n't login to their accounts whithout them logging out , which is to much to ask for , for some people ) over ssh tunnels ( with public key encryption ) to make the connection secure.. . for people with windows... well... they have to live with unsecure connections ( they activate the server only when needed - the linux people 's machines are set up so that i can activate the server through ssh and they do n't have to do anything... ) oh and I set up their routers to forward port 5901 to their port 5900 ( so they 're not found by IP-scans on port 5900 ) and to publish their IP via dyndns ( so they do n't have to find out their IP manually , luckily recent versions of the fritzbox firmware support dyndns : - ) ) it works quite well , I might add.. .</tokentext>
<sentencetext>For people who don't have the ports open, you can use reverse-VNC connections (so you activate port-forwarding on YOUR side and launch your VNC client in listening mode) 

for people with linux I use x11vnc --localhost (not XVNC, because I can't login to their accounts whithout them logging out, which is to much to ask for, for some people) over ssh tunnels (with public key encryption) to make the connection secure... 

for people with windows... well... they have to live with unsecure connections (they activate the server only when needed - the linux people's machines are set up so that i can activate the server through ssh and they don't have to do anything...) 

oh and I set up their routers to forward port 5901 to their port 5900 (so they're not found by IP-scans on port 5900) and to publish their IP via dyndns (so they don't have to find out their IP manually, luckily recent versions of the fritzbox firmware support dyndns :-) ) 

it works quite well, I might add...</sentencetext>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30196882</id>
	<title>Re:logmein.com</title>
	<author>Anonymous</author>
	<datestamp>1258888740000</datestamp>
	<modclass>None</modclass>
	<modscore>0</modscore>
	<htmltext><p>or ntrsupport - <a href="http://www.ntrglobal.com/ntrsupport/en/remote-support.asp" title="ntrglobal.com" rel="nofollow">http://www.ntrglobal.com/ntrsupport/en/remote-support.asp</a> [ntrglobal.com] sort of free and sort of not, i've used it a couple of years ago and i was satisfied.</p></htmltext>
<tokenext>or ntrsupport - http : //www.ntrglobal.com/ntrsupport/en/remote-support.asp [ ntrglobal.com ] sort of free and sort of not , i 've used it a couple of years ago and i was satisfied .</tokentext>
<sentencetext>or ntrsupport - http://www.ntrglobal.com/ntrsupport/en/remote-support.asp [ntrglobal.com] sort of free and sort of not, i've used it a couple of years ago and i was satisfied.</sentencetext>
	<parent>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30196516</parent>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30199478</id>
	<title>Crossloop</title>
	<author>Anonymous</author>
	<datestamp>1258912680000</datestamp>
	<modclass>None</modclass>
	<modscore>0</modscore>
	<htmltext><p>Crossloop</p><p>simple, free, easy.</p><p>install the program on both machines, exchange access number and connect.  it's that easy</p><p>-tasiv</p></htmltext>
<tokenext>Crossloopsimple , free , easy.install the program on both machines , exchange access number and connect .
it 's that easy-tasiv</tokentext>
<sentencetext>Crossloopsimple, free, easy.install the program on both machines, exchange access number and connect.
it's that easy-tasiv</sentencetext>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30198132</id>
	<title>Crossloop</title>
	<author>Anonymous</author>
	<datestamp>1258899540000</datestamp>
	<modclass>None</modclass>
	<modscore>0</modscore>
	<htmltext><p>Crossloop crossloop crossloop.</p><p>Easy and no brains needed.</p></htmltext>
<tokenext>Crossloop crossloop crossloop.Easy and no brains needed .</tokentext>
<sentencetext>Crossloop crossloop crossloop.Easy and no brains needed.</sentencetext>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30201668</id>
	<title>Easy, peasy - www.teamviewer.com  (FREE!!!)</title>
	<author>Anonymous</author>
	<datestamp>1258989960000</datestamp>
	<modclass>None</modclass>
	<modscore>0</modscore>
	<htmltext><p>That's an easy one www.teamviewer.com is completely FREE for non-commercial uses. Just like what you describe.</p><p>You can email them the small client that doesn't need to be installed, just run.</p><p>They give you an ID# and password - you use these to connect either with their web based system or a local client. Which can be installed or just run.</p><p>It worked really well for me.</p><p>www.teamviewer.com</p></htmltext>
<tokenext>That 's an easy one www.teamviewer.com is completely FREE for non-commercial uses .
Just like what you describe.You can email them the small client that does n't need to be installed , just run.They give you an ID # and password - you use these to connect either with their web based system or a local client .
Which can be installed or just run.It worked really well for me.www.teamviewer.com</tokentext>
<sentencetext>That's an easy one www.teamviewer.com is completely FREE for non-commercial uses.
Just like what you describe.You can email them the small client that doesn't need to be installed, just run.They give you an ID# and password - you use these to connect either with their web based system or a local client.
Which can be installed or just run.It worked really well for me.www.teamviewer.com</sentencetext>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30201918</id>
	<title>Re:TEAMVIEWER.COM!!!!!</title>
	<author>JerSully</author>
	<datestamp>1258991220000</datestamp>
	<modclass>None</modclass>
	<modscore>1</modscore>
	<htmltext>Agreed for all the reasons mentioned.  Simple host download, no router fu, free, and the fastest remote control client I've used.

I know LogMeIn is more well-known, but can't figure out why TeamViewer isn't getting more mention in this thread.  It's \_really\_ good stuff.</htmltext>
<tokenext>Agreed for all the reasons mentioned .
Simple host download , no router fu , free , and the fastest remote control client I 've used .
I know LogMeIn is more well-known , but ca n't figure out why TeamViewer is n't getting more mention in this thread .
It 's \ _really \ _ good stuff .</tokentext>
<sentencetext>Agreed for all the reasons mentioned.
Simple host download, no router fu, free, and the fastest remote control client I've used.
I know LogMeIn is more well-known, but can't figure out why TeamViewer isn't getting more mention in this thread.
It's \_really\_ good stuff.</sentencetext>
	<parent>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30197184</parent>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30196562</id>
	<title>Free remote control software</title>
	<author>Anonymous</author>
	<datestamp>1258886820000</datestamp>
	<modclass>Informativ</modclass>
	<modscore>2</modscore>
	<htmltext>I have had good success with TeamViewer (http://teamviewer.com/index.aspx) and no, I don't work for them..It is free for non-commercial use</htmltext>
<tokenext>I have had good success with TeamViewer ( http : //teamviewer.com/index.aspx ) and no , I do n't work for them..It is free for non-commercial use</tokentext>
<sentencetext>I have had good success with TeamViewer (http://teamviewer.com/index.aspx) and no, I don't work for them..It is free for non-commercial use</sentencetext>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30196918</id>
	<title>Re:Teamviewer</title>
	<author>Anonymous</author>
	<datestamp>1258888980000</datestamp>
	<modclass>None</modclass>
	<modscore>0</modscore>
	<htmltext><p>I use TeamViewer as well.  I don't think it gets any simpler than TV.  RSA encryption, simple user id and randomly generated password.</p></htmltext>
<tokenext>I use TeamViewer as well .
I do n't think it gets any simpler than TV .
RSA encryption , simple user id and randomly generated password .</tokentext>
<sentencetext>I use TeamViewer as well.
I don't think it gets any simpler than TV.
RSA encryption, simple user id and randomly generated password.</sentencetext>
	<parent>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30196546</parent>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30197782</id>
	<title>CROSSLOOP!</title>
	<author>Anonymous</author>
	<datestamp>1258896780000</datestamp>
	<modclass>None</modclass>
	<modscore>0</modscore>
	<htmltext><p>Hands down best program is Crossloop. We use it in my repair shop all the time. I love the security of it in the sense that the customer must run it, it generates a unique new access code each time it is run and the customer must accept the connection. This gives them a sense of control of when I can connect by their permission and it protects me by not being able to login whenever I want I need their cooperation.</p><p>Bonus is no opening ports and dead simple to use.</p></htmltext>
<tokenext>Hands down best program is Crossloop .
We use it in my repair shop all the time .
I love the security of it in the sense that the customer must run it , it generates a unique new access code each time it is run and the customer must accept the connection .
This gives them a sense of control of when I can connect by their permission and it protects me by not being able to login whenever I want I need their cooperation.Bonus is no opening ports and dead simple to use .</tokentext>
<sentencetext>Hands down best program is Crossloop.
We use it in my repair shop all the time.
I love the security of it in the sense that the customer must run it, it generates a unique new access code each time it is run and the customer must accept the connection.
This gives them a sense of control of when I can connect by their permission and it protects me by not being able to login whenever I want I need their cooperation.Bonus is no opening ports and dead simple to use.</sentencetext>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30201732</id>
	<title>No need to open ports to use TightVNC</title>
	<author>designlabz</author>
	<datestamp>1258990440000</datestamp>
	<modclass>None</modclass>
	<modscore>1</modscore>
	<htmltext>I also often repair remote computers.

TightVNC Server has an option Add New Client.

So, say your aunt wants you to connect to her pc: As long as You have ports open, She can type in your IP:Port in "add new client", and voila! You are connected.
I also have dynDNS account forwarding myPC.selfip.com to myIP:myPort,

So i can simply explain anyone to click add new client and type in my address.
Simple as that

Cheers</htmltext>
<tokenext>I also often repair remote computers .
TightVNC Server has an option Add New Client .
So , say your aunt wants you to connect to her pc : As long as You have ports open , She can type in your IP : Port in " add new client " , and voila !
You are connected .
I also have dynDNS account forwarding myPC.selfip.com to myIP : myPort , So i can simply explain anyone to click add new client and type in my address .
Simple as that Cheers</tokentext>
<sentencetext>I also often repair remote computers.
TightVNC Server has an option Add New Client.
So, say your aunt wants you to connect to her pc: As long as You have ports open, She can type in your IP:Port in "add new client", and voila!
You are connected.
I also have dynDNS account forwarding myPC.selfip.com to myIP:myPort,

So i can simply explain anyone to click add new client and type in my address.
Simple as that

Cheers</sentencetext>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30199238</id>
	<title>skype has a "share desktop feature"</title>
	<author>crispytwo</author>
	<datestamp>1258909620000</datestamp>
	<modclass>None</modclass>
	<modscore>1</modscore>
	<htmltext><p>Even though you are asking for control of the other computer, it really helps to be able to see what the other user sees. Skype has really helped with that lately. Obviously this only works if their machine is a Mac or Windows OS, but that could be typical in your case. Hopefully they will extend that to the X windows someday.</p><p>Also, for mac to mac, iChat is fantastic with that. Much more usable than VNC.</p><p>As far as VNC, you don't have to have the other side open up ports and such if you do a reverse login via ssh or putty. Then VNC works for everything. Simple and useful.</p></htmltext>
<tokenext>Even though you are asking for control of the other computer , it really helps to be able to see what the other user sees .
Skype has really helped with that lately .
Obviously this only works if their machine is a Mac or Windows OS , but that could be typical in your case .
Hopefully they will extend that to the X windows someday.Also , for mac to mac , iChat is fantastic with that .
Much more usable than VNC.As far as VNC , you do n't have to have the other side open up ports and such if you do a reverse login via ssh or putty .
Then VNC works for everything .
Simple and useful .</tokentext>
<sentencetext>Even though you are asking for control of the other computer, it really helps to be able to see what the other user sees.
Skype has really helped with that lately.
Obviously this only works if their machine is a Mac or Windows OS, but that could be typical in your case.
Hopefully they will extend that to the X windows someday.Also, for mac to mac, iChat is fantastic with that.
Much more usable than VNC.As far as VNC, you don't have to have the other side open up ports and such if you do a reverse login via ssh or putty.
Then VNC works for everything.
Simple and useful.</sentencetext>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30211090</id>
	<title>Re:A wrap up of sorts...</title>
	<author>Anonymous</author>
	<datestamp>1259056320000</datestamp>
	<modclass>None</modclass>
	<modscore>0</modscore>
	<htmltext><p>Yes you did miss one.<br>http://www.nomachine.com/</p><p>Why does everyone continue to ignore them????</p></htmltext>
<tokenext>Yes you did miss one.http : //www.nomachine.com/Why does everyone continue to ignore them ? ? ?
?</tokentext>
<sentencetext>Yes you did miss one.http://www.nomachine.com/Why does everyone continue to ignore them???
?</sentencetext>
	<parent>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30197806</parent>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30200240</id>
	<title>Hamachi</title>
	<author>zkrige</author>
	<datestamp>1258971900000</datestamp>
	<modclass>None</modclass>
	<modscore>1</modscore>
	<htmltext>We support around 1500 remote clients using a mix of Hamachi + VNC or Teamviewer

Logmein remote support isnt too bad, but rather limited. I prefer Logmein Hamachi. Its a zero config VPN util. Once the client is installed on both computers you can VNC, browse, RDP or anything else you would do on a LAN.</htmltext>
<tokenext>We support around 1500 remote clients using a mix of Hamachi + VNC or Teamviewer Logmein remote support isnt too bad , but rather limited .
I prefer Logmein Hamachi .
Its a zero config VPN util .
Once the client is installed on both computers you can VNC , browse , RDP or anything else you would do on a LAN .</tokentext>
<sentencetext>We support around 1500 remote clients using a mix of Hamachi + VNC or Teamviewer

Logmein remote support isnt too bad, but rather limited.
I prefer Logmein Hamachi.
Its a zero config VPN util.
Once the client is installed on both computers you can VNC, browse, RDP or anything else you would do on a LAN.</sentencetext>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30231054</id>
	<title>Re:logmein.com</title>
	<author>Anonymous</author>
	<datestamp>1257159600000</datestamp>
	<modclass>None</modclass>
	<modscore>0</modscore>
	<htmltext><p>You can have the person with the problem set up there own Logmein account and allow you temporary access to there computer (there is a sharing feature) that they have to allow before you start connecting to there computer (it is a pop-up window on the desktop)</p></htmltext>
<tokenext>You can have the person with the problem set up there own Logmein account and allow you temporary access to there computer ( there is a sharing feature ) that they have to allow before you start connecting to there computer ( it is a pop-up window on the desktop )</tokentext>
<sentencetext>You can have the person with the problem set up there own Logmein account and allow you temporary access to there computer (there is a sharing feature) that they have to allow before you start connecting to there computer (it is a pop-up window on the desktop)</sentencetext>
	<parent>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30197154</parent>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30197444</id>
	<title>Microsoft Live Mesh</title>
	<author>Anonymous</author>
	<datestamp>1258893300000</datestamp>
	<modclass>None</modclass>
	<modscore>0</modscore>
	<htmltext><p>Microsoft Live Mesh (mesh.com) allows you to connect to any computer on "your" network. Create a MSN account, have them install Livemesh using that MSN account on their computer and then use Internet Explorer, browse to mesh.com, log in with that user and hit connect.</p><p>This is very similar to the MSN/remote assistance requests.</p></htmltext>
<tokenext>Microsoft Live Mesh ( mesh.com ) allows you to connect to any computer on " your " network .
Create a MSN account , have them install Livemesh using that MSN account on their computer and then use Internet Explorer , browse to mesh.com , log in with that user and hit connect.This is very similar to the MSN/remote assistance requests .</tokentext>
<sentencetext>Microsoft Live Mesh (mesh.com) allows you to connect to any computer on "your" network.
Create a MSN account, have them install Livemesh using that MSN account on their computer and then use Internet Explorer, browse to mesh.com, log in with that user and hit connect.This is very similar to the MSN/remote assistance requests.</sentencetext>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30196672</id>
	<title>Anonymous Coward</title>
	<author>Anonymous</author>
	<datestamp>1258887360000</datestamp>
	<modclass>None</modclass>
	<modscore>0</modscore>
	<htmltext><p> I also give Log me in! the nod. I actually have it running and/or installed on my relatives and friends pcs- none of them use macs. it does the basic job. even if i need a file transferred i can email it to my gmail account or download a file from their end on the appropriate website. it is never easy to tell someone over the phone how to kill off a trojan/install antivirus/get a printer to print/<br>the ONLY time there is an issue? When their computer won't connect! (but then you're screwed no matter what)</p></htmltext>
<tokenext>I also give Log me in !
the nod .
I actually have it running and/or installed on my relatives and friends pcs- none of them use macs .
it does the basic job .
even if i need a file transferred i can email it to my gmail account or download a file from their end on the appropriate website .
it is never easy to tell someone over the phone how to kill off a trojan/install antivirus/get a printer to print/the ONLY time there is an issue ?
When their computer wo n't connect !
( but then you 're screwed no matter what )</tokentext>
<sentencetext> I also give Log me in!
the nod.
I actually have it running and/or installed on my relatives and friends pcs- none of them use macs.
it does the basic job.
even if i need a file transferred i can email it to my gmail account or download a file from their end on the appropriate website.
it is never easy to tell someone over the phone how to kill off a trojan/install antivirus/get a printer to print/the ONLY time there is an issue?
When their computer won't connect!
(but then you're screwed no matter what)</sentencetext>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30198924</id>
	<title>Re:UltraVNC single-click</title>
	<author>Lumpy</author>
	<datestamp>1258906740000</datestamp>
	<modclass>None</modclass>
	<modscore>1</modscore>
	<htmltext><p>Unless you are not at home, then you have to generate a new executable that has your current IP in it, oh and be sure the firewall is open or have a reflection server running somewhere else.</p><p>It works great if you never leave home and have 100\% control of the routers.  if you get a call from Uncle Dave screaming about a cascade of porn while you are sitting at the bagel shop, you can help him.</p></htmltext>
<tokenext>Unless you are not at home , then you have to generate a new executable that has your current IP in it , oh and be sure the firewall is open or have a reflection server running somewhere else.It works great if you never leave home and have 100 \ % control of the routers .
if you get a call from Uncle Dave screaming about a cascade of porn while you are sitting at the bagel shop , you can help him .</tokentext>
<sentencetext>Unless you are not at home, then you have to generate a new executable that has your current IP in it, oh and be sure the firewall is open or have a reflection server running somewhere else.It works great if you never leave home and have 100\% control of the routers.
if you get a call from Uncle Dave screaming about a cascade of porn while you are sitting at the bagel shop, you can help him.</sentencetext>
	<parent>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30196566</parent>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30196754</id>
	<title>Re:LogMeIn</title>
	<author>Anonymous</author>
	<datestamp>1258887840000</datestamp>
	<modclass>None</modclass>
	<modscore>0</modscore>
	<htmltext><p>Ditto!</p><p>I've been using LogMeIn for over a year now, having switched from GoToMyPC, which is a fine product but doesn't have a free version. I first set up LogMeIn up at home and soon after, when my friends GoToMyPC contract expired, I set up LogMeIn in his office with great results.</p><p>I have used LogMeIn to support my daughter's iMac and Windows XP laptop in her dorm room at college, and also supported a friend of my Mother-in-law who is retired but sells on eBay. LogMeIn provides excellent host-based security - even including one-time pads - and isn't very expensive for commercial use (Hint - look for the package pricing). HIGHLY RECOMMENDED!</p></htmltext>
<tokenext>Ditto ! I 've been using LogMeIn for over a year now , having switched from GoToMyPC , which is a fine product but does n't have a free version .
I first set up LogMeIn up at home and soon after , when my friends GoToMyPC contract expired , I set up LogMeIn in his office with great results.I have used LogMeIn to support my daughter 's iMac and Windows XP laptop in her dorm room at college , and also supported a friend of my Mother-in-law who is retired but sells on eBay .
LogMeIn provides excellent host-based security - even including one-time pads - and is n't very expensive for commercial use ( Hint - look for the package pricing ) .
HIGHLY RECOMMENDED !</tokentext>
<sentencetext>Ditto!I've been using LogMeIn for over a year now, having switched from GoToMyPC, which is a fine product but doesn't have a free version.
I first set up LogMeIn up at home and soon after, when my friends GoToMyPC contract expired, I set up LogMeIn in his office with great results.I have used LogMeIn to support my daughter's iMac and Windows XP laptop in her dorm room at college, and also supported a friend of my Mother-in-law who is retired but sells on eBay.
LogMeIn provides excellent host-based security - even including one-time pads - and isn't very expensive for commercial use (Hint - look for the package pricing).
HIGHLY RECOMMENDED!</sentencetext>
	<parent>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30196544</parent>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30196948</id>
	<title>Telepathy</title>
	<author>Anonymous</author>
	<datestamp>1258889220000</datestamp>
	<modclass>None</modclass>
	<modscore>0</modscore>
	<htmltext><p>Newer versions of Telepathy / Empathy include an option share your desktop over telepathy tubes. IIRC tubes first try various NAT hole-punching techniques (UPnP, STUN, TURN, etc.), and fall back on XMPP in-band bytestreams (base64 encoded streams over the same channel you're sending instant messages).</p></htmltext>
<tokenext>Newer versions of Telepathy / Empathy include an option share your desktop over telepathy tubes .
IIRC tubes first try various NAT hole-punching techniques ( UPnP , STUN , TURN , etc .
) , and fall back on XMPP in-band bytestreams ( base64 encoded streams over the same channel you 're sending instant messages ) .</tokentext>
<sentencetext>Newer versions of Telepathy / Empathy include an option share your desktop over telepathy tubes.
IIRC tubes first try various NAT hole-punching techniques (UPnP, STUN, TURN, etc.
), and fall back on XMPP in-band bytestreams (base64 encoded streams over the same channel you're sending instant messages).</sentencetext>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30197110</id>
	<title>Re:UltraVNC single-click</title>
	<author>Runefox</author>
	<datestamp>1258890240000</datestamp>
	<modclass>None</modclass>
	<modscore>1</modscore>
	<htmltext><p>You got it. That's the single easiest way to do it on Windows platforms. Single executable, no install, just run it and let it connect. Works with a dyndns if you don't have a static IP, and it penetrates most firewalls. Only two caveats: It doesn't work well with Aero, so disabling the Themes service beforehand or ASAP is a must to maintain the connection's speed and stability. Second, it doesn't work with UAC - A UAC prompt will immediately disconnect the session and prevent any new ones from interacting with the desktop until the privileged app is terminated. Thus, unless messing with UAC isn't necessary, turning it off, too, is also a must.</p></htmltext>
<tokenext>You got it .
That 's the single easiest way to do it on Windows platforms .
Single executable , no install , just run it and let it connect .
Works with a dyndns if you do n't have a static IP , and it penetrates most firewalls .
Only two caveats : It does n't work well with Aero , so disabling the Themes service beforehand or ASAP is a must to maintain the connection 's speed and stability .
Second , it does n't work with UAC - A UAC prompt will immediately disconnect the session and prevent any new ones from interacting with the desktop until the privileged app is terminated .
Thus , unless messing with UAC is n't necessary , turning it off , too , is also a must .</tokentext>
<sentencetext>You got it.
That's the single easiest way to do it on Windows platforms.
Single executable, no install, just run it and let it connect.
Works with a dyndns if you don't have a static IP, and it penetrates most firewalls.
Only two caveats: It doesn't work well with Aero, so disabling the Themes service beforehand or ASAP is a must to maintain the connection's speed and stability.
Second, it doesn't work with UAC - A UAC prompt will immediately disconnect the session and prevent any new ones from interacting with the desktop until the privileged app is terminated.
Thus, unless messing with UAC isn't necessary, turning it off, too, is also a must.</sentencetext>
	<parent>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30196566</parent>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30211110</id>
	<title>Harry Potter could say the word Voldemort...</title>
	<author>Anonymous</author>
	<datestamp>1259056800000</datestamp>
	<modclass>None</modclass>
	<modscore>0</modscore>
	<htmltext><p>The most obvious answer for all you dawks out there is NoMachine's NX. You can't get more simple that that. And it's free. I can't believe you nerds are still proposing VNC and other crap open tools, or continue to refuse to mention "the company that cannot be named". What is it with you lot? We're hardly in Harry Potter, are we??</p><p>Get real!</p></htmltext>
<tokenext>The most obvious answer for all you dawks out there is NoMachine 's NX .
You ca n't get more simple that that .
And it 's free .
I ca n't believe you nerds are still proposing VNC and other crap open tools , or continue to refuse to mention " the company that can not be named " .
What is it with you lot ?
We 're hardly in Harry Potter , are we ?
? Get real !</tokentext>
<sentencetext>The most obvious answer for all you dawks out there is NoMachine's NX.
You can't get more simple that that.
And it's free.
I can't believe you nerds are still proposing VNC and other crap open tools, or continue to refuse to mention "the company that cannot be named".
What is it with you lot?
We're hardly in Harry Potter, are we?
?Get real!</sentencetext>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30197066</id>
	<title>Re:Teamviewer</title>
	<author>Anonymous</author>
	<datestamp>1258889880000</datestamp>
	<modclass>None</modclass>
	<modscore>0</modscore>
	<htmltext><p>+1 here. I've tried all sorts and Teamviewer is absolutely the best.</p></htmltext>
<tokenext>+ 1 here .
I 've tried all sorts and Teamviewer is absolutely the best .</tokentext>
<sentencetext>+1 here.
I've tried all sorts and Teamviewer is absolutely the best.</sentencetext>
	<parent>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30196546</parent>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30202156</id>
	<title>www.crossloop.com</title>
	<author>Anonymous</author>
	<datestamp>1258992480000</datestamp>
	<modclass>None</modclass>
	<modscore>0</modscore>
	<htmltext><p>Have any of you tried crossloop?   It is free for personal use and works rather well.  In addition to VNC is also support file sharing.</p></htmltext>
<tokenext>Have any of you tried crossloop ?
It is free for personal use and works rather well .
In addition to VNC is also support file sharing .</tokentext>
<sentencetext>Have any of you tried crossloop?
It is free for personal use and works rather well.
In addition to VNC is also support file sharing.</sentencetext>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30197148</id>
	<title>TeamViewer</title>
	<author>jaclu</author>
	<datestamp>1258890600000</datestamp>
	<modclass>None</modclass>
	<modscore>1</modscore>
	<htmltext><p>Their basic client is free and works for win &amp; os x - You can even control one os from the other.</p><p>No firewall / router config whatsoever. Ask the other party to go to the teamviewer download page, install and just tell you their id and password - clearly displayed on the screen - and your in.</p><p>Can also be set up in advance so you can connect to your own remote workstation.</p><p>Only drawback is that it doesnt support linux - but for linux workstations I would prefer NX (nomachine.com) over vnc any day. Also free.</p></htmltext>
<tokenext>Their basic client is free and works for win &amp; os x - You can even control one os from the other.No firewall / router config whatsoever .
Ask the other party to go to the teamviewer download page , install and just tell you their id and password - clearly displayed on the screen - and your in.Can also be set up in advance so you can connect to your own remote workstation.Only drawback is that it doesnt support linux - but for linux workstations I would prefer NX ( nomachine.com ) over vnc any day .
Also free .</tokentext>
<sentencetext>Their basic client is free and works for win &amp; os x - You can even control one os from the other.No firewall / router config whatsoever.
Ask the other party to go to the teamviewer download page, install and just tell you their id and password - clearly displayed on the screen - and your in.Can also be set up in advance so you can connect to your own remote workstation.Only drawback is that it doesnt support linux - but for linux workstations I would prefer NX (nomachine.com) over vnc any day.
Also free.</sentencetext>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30197364</id>
	<title>Fog Creek's Copilot</title>
	<author>paulczy</author>
	<datestamp>1258892460000</datestamp>
	<modclass>None</modclass>
	<modscore>1</modscore>
	<htmltext><p>Everyone's favorite Joel has an okay solution. Its very user friendly and doesn't require router configs. It's free on weekends. It is based on VNC so it's slow but it gets the job done. I used it to fall back to a restore point on my mom's Windows laptop across EVDO.</p><p><a href="https://www.copilot.com/" title="copilot.com" rel="nofollow">https://www.copilot.com/</a> [copilot.com]</p></htmltext>
<tokenext>Everyone 's favorite Joel has an okay solution .
Its very user friendly and does n't require router configs .
It 's free on weekends .
It is based on VNC so it 's slow but it gets the job done .
I used it to fall back to a restore point on my mom 's Windows laptop across EVDO.https : //www.copilot.com/ [ copilot.com ]</tokentext>
<sentencetext>Everyone's favorite Joel has an okay solution.
Its very user friendly and doesn't require router configs.
It's free on weekends.
It is based on VNC so it's slow but it gets the job done.
I used it to fall back to a restore point on my mom's Windows laptop across EVDO.https://www.copilot.com/ [copilot.com]</sentencetext>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30198548</id>
	<title>in the olden days</title>
	<author>zogger</author>
	<datestamp>1258903380000</datestamp>
	<modclass>None</modclass>
	<modscore>1</modscore>
	<htmltext><p>..there was back orifice.</p><p><a href="http://en.wikipedia.org/wiki/Back\_orifice" title="wikipedia.org" rel="nofollow">http://en.wikipedia.org/wiki/Back\_orifice</a> [wikipedia.org]</p></htmltext>
<tokenext>..there was back orifice.http : //en.wikipedia.org/wiki/Back \ _orifice [ wikipedia.org ]</tokentext>
<sentencetext>..there was back orifice.http://en.wikipedia.org/wiki/Back\_orifice [wikipedia.org]</sentencetext>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30207256</id>
	<title>Re:Teamviewer</title>
	<author>jbgeek</author>
	<datestamp>1258976040000</datestamp>
	<modclass>None</modclass>
	<modscore>1</modscore>
	<htmltext><p>X2.  Best for supporting people who are completely clueless about computers and/or networking.  All it takes is an app install, and a button click and you're in, even if they're behind a typical NAT firewall.  It gets by firewalls (I believe) by using a rendezvous server.  It may also use techniques such as hole punching, not sure.  I also noticed that if there's a way to direct connect, it'll take that option.  You don't even need to get an IP address from the person you are supporting.  It uses a short numeric "partner ID" and password which it shows the person so they can read it off to you (it can also send invitations).  Been a real lifesaver for "family IT" support.</p></htmltext>
<tokenext>X2 .
Best for supporting people who are completely clueless about computers and/or networking .
All it takes is an app install , and a button click and you 're in , even if they 're behind a typical NAT firewall .
It gets by firewalls ( I believe ) by using a rendezvous server .
It may also use techniques such as hole punching , not sure .
I also noticed that if there 's a way to direct connect , it 'll take that option .
You do n't even need to get an IP address from the person you are supporting .
It uses a short numeric " partner ID " and password which it shows the person so they can read it off to you ( it can also send invitations ) .
Been a real lifesaver for " family IT " support .</tokentext>
<sentencetext>X2.
Best for supporting people who are completely clueless about computers and/or networking.
All it takes is an app install, and a button click and you're in, even if they're behind a typical NAT firewall.
It gets by firewalls (I believe) by using a rendezvous server.
It may also use techniques such as hole punching, not sure.
I also noticed that if there's a way to direct connect, it'll take that option.
You don't even need to get an IP address from the person you are supporting.
It uses a short numeric "partner ID" and password which it shows the person so they can read it off to you (it can also send invitations).
Been a real lifesaver for "family IT" support.</sentencetext>
	<parent>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30196546</parent>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30197144</id>
	<title>Re:logmein.com indeed I like</title>
	<author>modustollens</author>
	<datestamp>1258890600000</datestamp>
	<modclass>None</modclass>
	<modscore>1</modscore>
	<htmltext>Log me in keeps my mom happy downloading the entire internet after she fills all the HD and wonders why there are error messages.

Anyway, the log me ipod app is well thought out too and works very well.</htmltext>
<tokenext>Log me in keeps my mom happy downloading the entire internet after she fills all the HD and wonders why there are error messages .
Anyway , the log me ipod app is well thought out too and works very well .</tokentext>
<sentencetext>Log me in keeps my mom happy downloading the entire internet after she fills all the HD and wonders why there are error messages.
Anyway, the log me ipod app is well thought out too and works very well.</sentencetext>
	<parent>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30196516</parent>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30198204</id>
	<title>Dameware...</title>
	<author>Archfeld</author>
	<datestamp>1258900080000</datestamp>
	<modclass>None</modclass>
	<modscore>1</modscore>
	<htmltext><p>Free and easy...</p><p>Better to just image the thing with a DvD, build a restore.bat and write a 4 step recover to image job with the needed choices preselected...<br>How ever you work it you are not going to avoid going to GrandMa's house, if having her PC worked on is how she is luring you now, she'll find another way<nobr> <wbr></nobr>:)</p></htmltext>
<tokenext>Free and easy...Better to just image the thing with a DvD , build a restore.bat and write a 4 step recover to image job with the needed choices preselected...How ever you work it you are not going to avoid going to GrandMa 's house , if having her PC worked on is how she is luring you now , she 'll find another way : )</tokentext>
<sentencetext>Free and easy...Better to just image the thing with a DvD, build a restore.bat and write a 4 step recover to image job with the needed choices preselected...How ever you work it you are not going to avoid going to GrandMa's house, if having her PC worked on is how she is luring you now, she'll find another way :)</sentencetext>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30197226</id>
	<title>Re:UltraVNC single-click</title>
	<author>Anonymous</author>
	<datestamp>1258891140000</datestamp>
	<modclass>None</modclass>
	<modscore>0</modscore>
	<htmltext><p>Another vote for UltraVNC single click</p></htmltext>
<tokenext>Another vote for UltraVNC single click</tokentext>
<sentencetext>Another vote for UltraVNC single click</sentencetext>
	<parent>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30196566</parent>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30199038</id>
	<title>Re:Teamviewer</title>
	<author>captaincanada</author>
	<datestamp>1258907580000</datestamp>
	<modclass>None</modclass>
	<modscore>1</modscore>
	<htmltext>yeah, teamviewer is simple and easy on both ends. it's what i use.</htmltext>
<tokenext>yeah , teamviewer is simple and easy on both ends .
it 's what i use .</tokentext>
<sentencetext>yeah, teamviewer is simple and easy on both ends.
it's what i use.</sentencetext>
	<parent>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30196546</parent>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30196520</id>
	<title>LogMeIn</title>
	<author>Anonymous</author>
	<datestamp>1258886640000</datestamp>
	<modclass>Informativ</modclass>
	<modscore>5</modscore>
	<htmltext>I'm a big fan of LogMeIn Free. It's pretty easy to setup, and it gives you access to the pc through any browser. You don't have to worry about port issues or anything. I think it's what you should really look into using.</htmltext>
<tokenext>I 'm a big fan of LogMeIn Free .
It 's pretty easy to setup , and it gives you access to the pc through any browser .
You do n't have to worry about port issues or anything .
I think it 's what you should really look into using .</tokentext>
<sentencetext>I'm a big fan of LogMeIn Free.
It's pretty easy to setup, and it gives you access to the pc through any browser.
You don't have to worry about port issues or anything.
I think it's what you should really look into using.</sentencetext>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30197388</id>
	<title>Re:LogMeIn</title>
	<author>CronoCloud</author>
	<datestamp>1258892700000</datestamp>
	<modclass>None</modclass>
	<modscore>1</modscore>
	<htmltext><p>The hack to put Remote Desktop in Premium doesn't seem to affect anything else adversely.  I think you're limited to 16bit color when connecting though, at least I was so limited connecting from Linux, because the hack doesn't install the settings options that lets you use full color.</p></htmltext>
<tokenext>The hack to put Remote Desktop in Premium does n't seem to affect anything else adversely .
I think you 're limited to 16bit color when connecting though , at least I was so limited connecting from Linux , because the hack does n't install the settings options that lets you use full color .</tokentext>
<sentencetext>The hack to put Remote Desktop in Premium doesn't seem to affect anything else adversely.
I think you're limited to 16bit color when connecting though, at least I was so limited connecting from Linux, because the hack doesn't install the settings options that lets you use full color.</sentencetext>
	<parent>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30196878</parent>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30200648</id>
	<title>Gte Poison Ivy</title>
	<author>Anonymous</author>
	<datestamp>1258979940000</datestamp>
	<modclass>None</modclass>
	<modscore>0</modscore>
	<htmltext><p>It's a RAT that connects to you.</p></htmltext>
<tokenext>It 's a RAT that connects to you .</tokentext>
<sentencetext>It's a RAT that connects to you.</sentencetext>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30206862</id>
	<title>Re:A wrap up of sorts...</title>
	<author>Anonymous</author>
	<datestamp>1258974600000</datestamp>
	<modclass>None</modclass>
	<modscore>0</modscore>
	<htmltext><p>http://www.netgotiator.com/alterego.aspx [Netgotiator AlterEGO] Free for Non-commercial Use - VNC + RDP</p><p>or use</p><p>http://www.netgotiator.com/downloads/netgalterego.exe for the BETA Windows7 compat version</p></htmltext>
<tokenext>http : //www.netgotiator.com/alterego.aspx [ Netgotiator AlterEGO ] Free for Non-commercial Use - VNC + RDPor usehttp : //www.netgotiator.com/downloads/netgalterego.exe for the BETA Windows7 compat version</tokentext>
<sentencetext>http://www.netgotiator.com/alterego.aspx [Netgotiator AlterEGO] Free for Non-commercial Use - VNC + RDPor usehttp://www.netgotiator.com/downloads/netgalterego.exe for the BETA Windows7 compat version</sentencetext>
	<parent>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30197806</parent>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30197168</id>
	<title>Acrobat.com</title>
	<author>ppmax</author>
	<datestamp>1258890780000</datestamp>
	<modclass>Informativ</modclass>
	<modscore>2</modscore>
	<htmltext><p>Have all parties sign up for a free account at Acrobat.com. Includes screen sharing and remote control for free. No troubles with ports etc...but does require Flash.</p></htmltext>
<tokenext>Have all parties sign up for a free account at Acrobat.com .
Includes screen sharing and remote control for free .
No troubles with ports etc...but does require Flash .</tokentext>
<sentencetext>Have all parties sign up for a free account at Acrobat.com.
Includes screen sharing and remote control for free.
No troubles with ports etc...but does require Flash.</sentencetext>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30197154</id>
	<title>Re:logmein.com</title>
	<author>Anonymous</author>
	<datestamp>1258890660000</datestamp>
	<modclass>Informativ</modclass>
	<modscore>4</modscore>
	<htmltext>Logmein, certainly.  Free, and works well.<br> <br>

Also, OP stated that he gets calls from 'friends and family members'<br> <br>

While this would work fine for family, installing logmein that allows you access whenever you want is probably not a good idea for friends, and they would probably dislike it.<br> <br>

If they are running Windows 7, its extremely easy to walk them through<br>
- Hitting the start button,<br>
- Typing 'Windows Remote Assistance' in the search bar<br>
- Clicking 'Invite someone you trust to help you,'<br>
- Clicking Easy Connect and having them recite the letters on their screen.<br>
<br>
Works in Vista too, but the added option of Easy Connect in Windows 7 that gives a a password for connection instead of using an invitation file makes it really easy for the technologically illiterate to allow you to connect.  Just another very easy-to-use option.</htmltext>
<tokenext>Logmein , certainly .
Free , and works well .
Also , OP stated that he gets calls from 'friends and family members ' While this would work fine for family , installing logmein that allows you access whenever you want is probably not a good idea for friends , and they would probably dislike it .
If they are running Windows 7 , its extremely easy to walk them through - Hitting the start button , - Typing 'Windows Remote Assistance ' in the search bar - Clicking 'Invite someone you trust to help you, ' - Clicking Easy Connect and having them recite the letters on their screen .
Works in Vista too , but the added option of Easy Connect in Windows 7 that gives a a password for connection instead of using an invitation file makes it really easy for the technologically illiterate to allow you to connect .
Just another very easy-to-use option .</tokentext>
<sentencetext>Logmein, certainly.
Free, and works well.
Also, OP stated that he gets calls from 'friends and family members' 

While this would work fine for family, installing logmein that allows you access whenever you want is probably not a good idea for friends, and they would probably dislike it.
If they are running Windows 7, its extremely easy to walk them through
- Hitting the start button,
- Typing 'Windows Remote Assistance' in the search bar
- Clicking 'Invite someone you trust to help you,'
- Clicking Easy Connect and having them recite the letters on their screen.
Works in Vista too, but the added option of Easy Connect in Windows 7 that gives a a password for connection instead of using an invitation file makes it really easy for the technologically illiterate to allow you to connect.
Just another very easy-to-use option.</sentencetext>
	<parent>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30196516</parent>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30196544</id>
	<title>LogMeIn</title>
	<author>Khris</author>
	<datestamp>1258886760000</datestamp>
	<modclass>None</modclass>
	<modscore>1</modscore>
	<htmltext>I've been using LogMeIn for both Mac and Windows machines and have had zero problems.  Works through corporate firewalls and very little to setup and maintain.

There is a free option, as well as paid options which give you more functionality.</htmltext>
<tokenext>I 've been using LogMeIn for both Mac and Windows machines and have had zero problems .
Works through corporate firewalls and very little to setup and maintain .
There is a free option , as well as paid options which give you more functionality .</tokentext>
<sentencetext>I've been using LogMeIn for both Mac and Windows machines and have had zero problems.
Works through corporate firewalls and very little to setup and maintain.
There is a free option, as well as paid options which give you more functionality.</sentencetext>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30198294</id>
	<title>Logmein.com</title>
	<author>Anonymous</author>
	<datestamp>1258900680000</datestamp>
	<modclass>None</modclass>
	<modscore>0</modscore>
	<htmltext><p>right thru port 80, unlimited free accts as far as i can tell. Hasnt failed me yet.</p></htmltext>
<tokenext>right thru port 80 , unlimited free accts as far as i can tell .
Hasnt failed me yet .</tokentext>
<sentencetext>right thru port 80, unlimited free accts as far as i can tell.
Hasnt failed me yet.</sentencetext>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30197932</id>
	<title>Ammyy Admin</title>
	<author>Anonymous</author>
	<datestamp>1258897860000</datestamp>
	<modclass>None</modclass>
	<modscore>0</modscore>
	<htmltext><p>When it comes to simple remote control, I haven't found anything simpler than Ammyy Admin (http://www.ammyy.com).</p></htmltext>
<tokenext>When it comes to simple remote control , I have n't found anything simpler than Ammyy Admin ( http : //www.ammyy.com ) .</tokentext>
<sentencetext>When it comes to simple remote control, I haven't found anything simpler than Ammyy Admin (http://www.ammyy.com).</sentencetext>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30202560</id>
	<title>T-viewer is the ez-ist 2 use 4 my helpless clients</title>
	<author>Pabugs</author>
	<datestamp>1258994820000</datestamp>
	<modclass>None</modclass>
	<modscore>1</modscore>
	<htmltext>I concur with the other thumbs up here!</htmltext>
<tokenext>I concur with the other thumbs up here !</tokentext>
<sentencetext>I concur with the other thumbs up here!</sentencetext>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30201728</id>
	<title>Re:UltraVNC single-click</title>
	<author>DrMcNasty</author>
	<datestamp>1258990380000</datestamp>
	<modclass>None</modclass>
	<modscore>1</modscore>
	<htmltext><p>I have this set up as well.  The executable is stored online on my server and I have a simple page with a link to it.</p><p>They download (or just straight run it) and it leaves no foot print after the fact.</p><p>You just need to have static DNS at home, dyndns.org or something of that nature.</p></htmltext>
<tokenext>I have this set up as well .
The executable is stored online on my server and I have a simple page with a link to it.They download ( or just straight run it ) and it leaves no foot print after the fact.You just need to have static DNS at home , dyndns.org or something of that nature .</tokentext>
<sentencetext>I have this set up as well.
The executable is stored online on my server and I have a simple page with a link to it.They download (or just straight run it) and it leaves no foot print after the fact.You just need to have static DNS at home, dyndns.org or something of that nature.</sentencetext>
	<parent>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30196566</parent>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30197394</id>
	<title>Re:Teamviewer</title>
	<author>Anonymous</author>
	<datestamp>1258892820000</datestamp>
	<modclass>None</modclass>
	<modscore>0</modscore>
	<htmltext><p>Teamviewer is great, As a bonus file transfers is just as easy.</p></htmltext>
<tokenext>Teamviewer is great , As a bonus file transfers is just as easy .</tokentext>
<sentencetext>Teamviewer is great, As a bonus file transfers is just as easy.</sentencetext>
	<parent>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30196546</parent>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30197750</id>
	<title>ShowMyPC</title>
	<author>Anonymous</author>
	<datestamp>1258896540000</datestamp>
	<modclass>None</modclass>
	<modscore>0</modscore>
	<htmltext><p>There is a program called "Showmypc" that works wonders for people.  I use it for work all the time since this program will bypass most firewalls. It is built on top of TightVNC and just requires running an exe file.   It is also more secure since it requires the user to initiate the connection and then supplying a password over the phone or other communications device.  Each time it starts up it generates a new password.  Works great if you work as Tech Support for an ISP.</p></htmltext>
<tokenext>There is a program called " Showmypc " that works wonders for people .
I use it for work all the time since this program will bypass most firewalls .
It is built on top of TightVNC and just requires running an exe file .
It is also more secure since it requires the user to initiate the connection and then supplying a password over the phone or other communications device .
Each time it starts up it generates a new password .
Works great if you work as Tech Support for an ISP .</tokentext>
<sentencetext>There is a program called "Showmypc" that works wonders for people.
I use it for work all the time since this program will bypass most firewalls.
It is built on top of TightVNC and just requires running an exe file.
It is also more secure since it requires the user to initiate the connection and then supplying a password over the phone or other communications device.
Each time it starts up it generates a new password.
Works great if you work as Tech Support for an ISP.</sentencetext>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30201372</id>
	<title>Microsoft Remote Desktop?</title>
	<author>Anonymous</author>
	<datestamp>1258988160000</datestamp>
	<modclass>None</modclass>
	<modscore>0</modscore>
	<htmltext><p>It's bundled with almost every windows installation. You may need to walk them through enabling it. In vista and 7 there is actually "remote assistance" which can be used to dynamically open the router port for a certain amount of time, thus you can get in and do stuff and walk them through things. It even has a nice little chat window on the side so you can chat with them instead of talking if you prefer.</p><p>You don't mention mac or anything in your post, so if your non technical friends play into the statistics I'll bet they are using a MS product. Remote desktop/ assistance is the way to go for you.</p></htmltext>
<tokenext>It 's bundled with almost every windows installation .
You may need to walk them through enabling it .
In vista and 7 there is actually " remote assistance " which can be used to dynamically open the router port for a certain amount of time , thus you can get in and do stuff and walk them through things .
It even has a nice little chat window on the side so you can chat with them instead of talking if you prefer.You do n't mention mac or anything in your post , so if your non technical friends play into the statistics I 'll bet they are using a MS product .
Remote desktop/ assistance is the way to go for you .</tokentext>
<sentencetext>It's bundled with almost every windows installation.
You may need to walk them through enabling it.
In vista and 7 there is actually "remote assistance" which can be used to dynamically open the router port for a certain amount of time, thus you can get in and do stuff and walk them through things.
It even has a nice little chat window on the side so you can chat with them instead of talking if you prefer.You don't mention mac or anything in your post, so if your non technical friends play into the statistics I'll bet they are using a MS product.
Remote desktop/ assistance is the way to go for you.</sentencetext>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30199206</id>
	<title>Tunnel that stuff.</title>
	<author>Anonymous</author>
	<datestamp>1258909260000</datestamp>
	<modclass>None</modclass>
	<modscore>0</modscore>
	<htmltext><p>If you've set them up with a DD-WRT router with SSH turned on, I just open up Window's Remote Login service and SSL tunnel into their network. A cron service set to update FreeDNS takes care of them needing to look up IP addresses.</p></htmltext>
<tokenext>If you 've set them up with a DD-WRT router with SSH turned on , I just open up Window 's Remote Login service and SSL tunnel into their network .
A cron service set to update FreeDNS takes care of them needing to look up IP addresses .</tokentext>
<sentencetext>If you've set them up with a DD-WRT router with SSH turned on, I just open up Window's Remote Login service and SSL tunnel into their network.
A cron service set to update FreeDNS takes care of them needing to look up IP addresses.</sentencetext>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30200006</id>
	<title>Re:Teamviewer</title>
	<author>Anonymous</author>
	<datestamp>1259009340000</datestamp>
	<modclass>None</modclass>
	<modscore>0</modscore>
	<htmltext><p>I have used team veiwer which allows me to safely bypass my universities firewall restrictions and operate equipment at home remotely. It is free for home and educational purposes and simple to set up. Works as efficiently as web-ex.</p></htmltext>
<tokenext>I have used team veiwer which allows me to safely bypass my universities firewall restrictions and operate equipment at home remotely .
It is free for home and educational purposes and simple to set up .
Works as efficiently as web-ex .</tokentext>
<sentencetext>I have used team veiwer which allows me to safely bypass my universities firewall restrictions and operate equipment at home remotely.
It is free for home and educational purposes and simple to set up.
Works as efficiently as web-ex.</sentencetext>
	<parent>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30196546</parent>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30200086</id>
	<title>Re:Teamviewer</title>
	<author>Philco212</author>
	<datestamp>1258967640000</datestamp>
	<modclass>None</modclass>
	<modscore>1</modscore>
	<htmltext>+1 for TeamViewer.</htmltext>
<tokenext>+ 1 for TeamViewer .</tokentext>
<sentencetext>+1 for TeamViewer.</sentencetext>
	<parent>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30196546</parent>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30197426</id>
	<title>Windows RDC and UltraVNC</title>
	<author>CAOgdin</author>
	<datestamp>1258893120000</datestamp>
	<modclass>None</modclass>
	<modscore>1</modscore>
	<htmltext>Both are free.  I actually prefer UltraVNC (but for primitive documentation).  Both require you to set up things at the other end (e.g., firewall pinholes, on both computers and routers).  But, for my money, UltraVNC is much better and more reliable, once you get the hand of it.

--Carol Anne</htmltext>
<tokenext>Both are free .
I actually prefer UltraVNC ( but for primitive documentation ) .
Both require you to set up things at the other end ( e.g. , firewall pinholes , on both computers and routers ) .
But , for my money , UltraVNC is much better and more reliable , once you get the hand of it .
--Carol Anne</tokentext>
<sentencetext>Both are free.
I actually prefer UltraVNC (but for primitive documentation).
Both require you to set up things at the other end (e.g., firewall pinholes, on both computers and routers).
But, for my money, UltraVNC is much better and more reliable, once you get the hand of it.
--Carol Anne</sentencetext>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30200246</id>
	<title>UltraVNC</title>
	<author>ledow</author>
	<datestamp>1258972080000</datestamp>
	<modclass>None</modclass>
	<modscore>1</modscore>
	<htmltext><p>I use UltraVNC - they have a little util (UltraVNC SC) that compiles UltraVNC into a standalone exe that people can run and it automatically connects back to you (even using a chosen set of encryption plugins etc. if necessary) at YOUR IP, so they just double-click an EXE and you deal with opening ports and running any VNC listen server on your end.</p><p>I keep a copy on my website and then if people need it, I just point them to a very simple URL and while they are downloading / double-clicking it, I run my script that opens the relevant port and starts the VNC listen server.  Been using that for about 5-6 years, I think.  Never had a problem.</p></htmltext>
<tokenext>I use UltraVNC - they have a little util ( UltraVNC SC ) that compiles UltraVNC into a standalone exe that people can run and it automatically connects back to you ( even using a chosen set of encryption plugins etc .
if necessary ) at YOUR IP , so they just double-click an EXE and you deal with opening ports and running any VNC listen server on your end.I keep a copy on my website and then if people need it , I just point them to a very simple URL and while they are downloading / double-clicking it , I run my script that opens the relevant port and starts the VNC listen server .
Been using that for about 5-6 years , I think .
Never had a problem .</tokentext>
<sentencetext>I use UltraVNC - they have a little util (UltraVNC SC) that compiles UltraVNC into a standalone exe that people can run and it automatically connects back to you (even using a chosen set of encryption plugins etc.
if necessary) at YOUR IP, so they just double-click an EXE and you deal with opening ports and running any VNC listen server on your end.I keep a copy on my website and then if people need it, I just point them to a very simple URL and while they are downloading / double-clicking it, I run my script that opens the relevant port and starts the VNC listen server.
Been using that for about 5-6 years, I think.
Never had a problem.</sentencetext>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30198564</id>
	<title>Instant Housecall</title>
	<author>Anonymous</author>
	<datestamp>1258903440000</datestamp>
	<modclass>None</modclass>
	<modscore>0</modscore>
	<htmltext><p>Instant Housecall has a free version for up to 5 connections.</p></htmltext>
<tokenext>Instant Housecall has a free version for up to 5 connections .</tokentext>
<sentencetext>Instant Housecall has a free version for up to 5 connections.</sentencetext>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30197186</id>
	<title>Re:Teamviewer</title>
	<author>ECXStar</author>
	<datestamp>1258890900000</datestamp>
	<modclass>None</modclass>
	<modscore>1</modscore>
	<htmltext>Another +1 here.  Use it to support mom and mother-n-law from time to time.</htmltext>
<tokenext>Another + 1 here .
Use it to support mom and mother-n-law from time to time .</tokentext>
<sentencetext>Another +1 here.
Use it to support mom and mother-n-law from time to time.</sentencetext>
	<parent>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30196546</parent>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30197094</id>
	<title>Crossloop</title>
	<author>Anonymous</author>
	<datestamp>1258890120000</datestamp>
	<modclass>None</modclass>
	<modscore>0</modscore>
	<htmltext><p>Crossloop - http://www.crossloop.com/ipage.htm?id=predownload - while it looks like a padi sevice I am pretty sue the client is free and it is simple point and click at both ends to get a screen share going ion...</p></htmltext>
<tokenext>Crossloop - http : //www.crossloop.com/ipage.htm ? id = predownload - while it looks like a padi sevice I am pretty sue the client is free and it is simple point and click at both ends to get a screen share going ion.. .</tokentext>
<sentencetext>Crossloop - http://www.crossloop.com/ipage.htm?id=predownload - while it looks like a padi sevice I am pretty sue the client is free and it is simple point and click at both ends to get a screen share going ion...</sentencetext>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30196722</id>
	<title>Re:Teamviewer</title>
	<author>Feyr</author>
	<datestamp>1258887600000</datestamp>
	<modclass>Informativ</modclass>
	<modscore>2</modscore>
	<htmltext><p>i concur, teamviewer is simply the best.</p></htmltext>
<tokenext>i concur , teamviewer is simply the best .</tokentext>
<sentencetext>i concur, teamviewer is simply the best.</sentencetext>
	<parent>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30196546</parent>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30197230</id>
	<title>Re:Teamviewer</title>
	<author>Anonymous</author>
	<datestamp>1258891200000</datestamp>
	<modclass>None</modclass>
	<modscore>0</modscore>
	<htmltext><p>i agree. teamviewer works perfectly</p></htmltext>
<tokenext>i agree .
teamviewer works perfectly</tokentext>
<sentencetext>i agree.
teamviewer works perfectly</sentencetext>
	<parent>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30196546</parent>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30198482</id>
	<title>crossloop</title>
	<author>hillbluffer</author>
	<datestamp>1258902660000</datestamp>
	<modclass>None</modclass>
	<modscore>1</modscore>
	<htmltext><a href="http://www.crossloop.com/" title="crossloop.com" rel="nofollow">http://www.crossloop.com/</a> [crossloop.com]</htmltext>
<tokenext>http : //www.crossloop.com/ [ crossloop.com ]</tokentext>
<sentencetext>http://www.crossloop.com/ [crossloop.com]</sentencetext>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30196678</id>
	<title>Definitely Crossloop</title>
	<author>LoganTeamX</author>
	<datestamp>1258887360000</datestamp>
	<modclass>Informativ</modclass>
	<modscore>1</modscore>
	<htmltext>We use Crossloop to support our international, non VLAN-connected users worldwide. Even on fractional T1s it works nicely.

I'd recommend it for sure. I've even used it from home to connect to family members, both over cable ISP feeds with maybe 640kbit upload at each end - it works well then, too.</htmltext>
<tokenext>We use Crossloop to support our international , non VLAN-connected users worldwide .
Even on fractional T1s it works nicely .
I 'd recommend it for sure .
I 've even used it from home to connect to family members , both over cable ISP feeds with maybe 640kbit upload at each end - it works well then , too .</tokentext>
<sentencetext>We use Crossloop to support our international, non VLAN-connected users worldwide.
Even on fractional T1s it works nicely.
I'd recommend it for sure.
I've even used it from home to connect to family members, both over cable ISP feeds with maybe 640kbit upload at each end - it works well then, too.</sentencetext>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30199388</id>
	<title>Re:UltraVNC single-click</title>
	<author>Anonymous</author>
	<datestamp>1258911180000</datestamp>
	<modclass>None</modclass>
	<modscore>0</modscore>
	<htmltext><p>But can you use the encryption plugin with UltraVNC single click?  I can't imagine anyone using UltraVNC across the Internet unencrypted...</p></htmltext>
<tokenext>But can you use the encryption plugin with UltraVNC single click ?
I ca n't imagine anyone using UltraVNC across the Internet unencrypted.. .</tokentext>
<sentencetext>But can you use the encryption plugin with UltraVNC single click?
I can't imagine anyone using UltraVNC across the Internet unencrypted...</sentencetext>
	<parent>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30196566</parent>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30203424</id>
	<title>Re:logmein.com</title>
	<author>bruunb</author>
	<datestamp>1258999320000</datestamp>
	<modclass>None</modclass>
	<modscore>1</modscore>
	<htmltext>There is <a href="http://teamviewer.com/index.aspx" title="teamviewer.com" rel="nofollow">teamviewer</a> [teamviewer.com] which is a similar option as well, and free for non commercial use.</htmltext>
<tokenext>There is teamviewer [ teamviewer.com ] which is a similar option as well , and free for non commercial use .</tokentext>
<sentencetext>There is teamviewer [teamviewer.com] which is a similar option as well, and free for non commercial use.</sentencetext>
	<parent>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30196516</parent>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30197010</id>
	<title>Re:logmein.com</title>
	<author>Anonymous</author>
	<datestamp>1258889700000</datestamp>
	<modclass>Informativ</modclass>
	<modscore>3</modscore>
	<htmltext><p><div class="quote"><p>It's a free service for home use. QED.</p></div><p>It works well, too, but can be a bit slow. Also like most VNCs there is no audio support but for remote troubleshooting it should be fine. Give it a go. Find it
<a href="https://secure.logmein.com/products/free/" title="logmein.com">here</a> [logmein.com] </p></div>
	</htmltext>
<tokenext>It 's a free service for home use .
QED.It works well , too , but can be a bit slow .
Also like most VNCs there is no audio support but for remote troubleshooting it should be fine .
Give it a go .
Find it here [ logmein.com ]</tokentext>
<sentencetext>It's a free service for home use.
QED.It works well, too, but can be a bit slow.
Also like most VNCs there is no audio support but for remote troubleshooting it should be fine.
Give it a go.
Find it
here [logmein.com] 
	</sentencetext>
	<parent>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30196516</parent>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30198792</id>
	<title>Re:$125.00 per hour</title>
	<author>Anonymous</author>
	<datestamp>1258905480000</datestamp>
	<modclass>None</modclass>
	<modscore>0</modscore>
	<htmltext><p>Usually, I'm the sort of crusty misanthropist who subscribes to this kind of attitude, but when it comes to technical support, I usually try and help (if I have time and it's not ludicrously inconvenient). Firstly, because when *I* was learning how to work a computer, I was a real horses' arse to all of my technically inclined friends and family (always asking for things I could have found out myself with just a little extra effort), so I figure the best thing I can do is to pay it forward. Secondly, I've actually found that in the vast majority of cases (when not helping those I'm already indebted to - parents, etc.), people are genuinely grateful and I often come out with some benefit to myself (sometimes it's a free lunch, or a box of "thankyou" chocolates - one time it was even a good job opportunity!).</p></htmltext>
<tokenext>Usually , I 'm the sort of crusty misanthropist who subscribes to this kind of attitude , but when it comes to technical support , I usually try and help ( if I have time and it 's not ludicrously inconvenient ) .
Firstly , because when * I * was learning how to work a computer , I was a real horses ' arse to all of my technically inclined friends and family ( always asking for things I could have found out myself with just a little extra effort ) , so I figure the best thing I can do is to pay it forward .
Secondly , I 've actually found that in the vast majority of cases ( when not helping those I 'm already indebted to - parents , etc .
) , people are genuinely grateful and I often come out with some benefit to myself ( sometimes it 's a free lunch , or a box of " thankyou " chocolates - one time it was even a good job opportunity !
) .</tokentext>
<sentencetext>Usually, I'm the sort of crusty misanthropist who subscribes to this kind of attitude, but when it comes to technical support, I usually try and help (if I have time and it's not ludicrously inconvenient).
Firstly, because when *I* was learning how to work a computer, I was a real horses' arse to all of my technically inclined friends and family (always asking for things I could have found out myself with just a little extra effort), so I figure the best thing I can do is to pay it forward.
Secondly, I've actually found that in the vast majority of cases (when not helping those I'm already indebted to - parents, etc.
), people are genuinely grateful and I often come out with some benefit to myself (sometimes it's a free lunch, or a box of "thankyou" chocolates - one time it was even a good job opportunity!
).</sentencetext>
	<parent>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30197606</parent>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30197674</id>
	<title>Re:RDP</title>
	<author>jonbryce</author>
	<datestamp>1258895880000</datestamp>
	<modclass>None</modclass>
	<modscore>1</modscore>
	<htmltext><p>I've never had firewall problems using it over Windows Live Messenger.  It is something they most likely already have installed and running anyway, which makes it a lot easier than talking them through installing some other program.</p></htmltext>
<tokenext>I 've never had firewall problems using it over Windows Live Messenger .
It is something they most likely already have installed and running anyway , which makes it a lot easier than talking them through installing some other program .</tokentext>
<sentencetext>I've never had firewall problems using it over Windows Live Messenger.
It is something they most likely already have installed and running anyway, which makes it a lot easier than talking them through installing some other program.</sentencetext>
	<parent>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30197640</parent>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30197528</id>
	<title>Mikogo</title>
	<author>BandoMcHando</author>
	<datestamp>1258894200000</datestamp>
	<modclass>None</modclass>
	<modscore>1</modscore>
	<htmltext><p>I tend to use Mikogo - has worked fairly well for me so far.</p><p>And it's free and easy to use.</p></htmltext>
<tokenext>I tend to use Mikogo - has worked fairly well for me so far.And it 's free and easy to use .</tokentext>
<sentencetext>I tend to use Mikogo - has worked fairly well for me so far.And it's free and easy to use.</sentencetext>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30196606</id>
	<title>i'll give you a remote control</title>
	<author>Anonymous</author>
	<datestamp>1258887060000</datestamp>
	<modclass>Troll</modclass>
	<modscore>-1</modscore>
	<htmltext><a href="http://www.youtube.com/watch?v=Gq9BDjMDRRk" title="youtube.com" rel="nofollow">right here it is pal</a> [youtube.com]</htmltext>
<tokenext>right here it is pal [ youtube.com ]</tokentext>
<sentencetext>right here it is pal [youtube.com]</sentencetext>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30203252</id>
	<title>Avoid GoToMyPC - They're crooked scumbags</title>
	<author>Anonymous</author>
	<datestamp>1258998420000</datestamp>
	<modclass>None</modclass>
	<modscore>0</modscore>
	<htmltext><p>Back in 2004 I installed GoToMyPC - at the time I was also using Zone Alarm Pro for my first time, and had actually taken the time out to configure their in-depth identity protections where things like the family SSN's, CC #'s and so forth were detected and blocked when they appeared in clear outbound packets.</p><p>Anyway, I did my field work, and it worked out just fine - I was able to reach my desk okay and such - not as snappy as some other options I've explored, but it worked.  3 weeks later, I was ready to review whether or not I wanted to continue the service, and something made me look deep into my Zone Alarm logs - and what I found was quite surprising.  The ZA privacy protection had flagged 7 items - four containing my SSN, three with my wife's SSN, all blocked, all going outbound to the same network as my GoToMyPC client.</p><p>My first thought was - where is my and my wife's SSN stored on my PC??  After some digging, I discovered that Expedia wasn't particularly secure with their cookies - and our SSN's had been in there since we had both flown in the preceeding 6 months.</p><p>I was livid, I called them and asked why they felt they had the right to pilfer my cookies just because I'm paying for their software.  Their rep was either clueless or well training to act it - nonetheless, I cancelled the service immediately and requested my money back for their trangressions - the rep said he had no idea what I was talking about, but they refunded my money anyway.  This is the first I've written publicly about this experience, but I thought I should share it finally.</p><p>I'm certain that Expedia encrpyts their cookies by now - but there's no way that I will trust GoToMyPC ever again - as now they've probably figured out how to encrpyt their outbound traffic and make sure that nobody like me could stumble upon their nasty little secret.</p></htmltext>
<tokenext>Back in 2004 I installed GoToMyPC - at the time I was also using Zone Alarm Pro for my first time , and had actually taken the time out to configure their in-depth identity protections where things like the family SSN 's , CC # 's and so forth were detected and blocked when they appeared in clear outbound packets.Anyway , I did my field work , and it worked out just fine - I was able to reach my desk okay and such - not as snappy as some other options I 've explored , but it worked .
3 weeks later , I was ready to review whether or not I wanted to continue the service , and something made me look deep into my Zone Alarm logs - and what I found was quite surprising .
The ZA privacy protection had flagged 7 items - four containing my SSN , three with my wife 's SSN , all blocked , all going outbound to the same network as my GoToMyPC client.My first thought was - where is my and my wife 's SSN stored on my PC ? ?
After some digging , I discovered that Expedia was n't particularly secure with their cookies - and our SSN 's had been in there since we had both flown in the preceeding 6 months.I was livid , I called them and asked why they felt they had the right to pilfer my cookies just because I 'm paying for their software .
Their rep was either clueless or well training to act it - nonetheless , I cancelled the service immediately and requested my money back for their trangressions - the rep said he had no idea what I was talking about , but they refunded my money anyway .
This is the first I 've written publicly about this experience , but I thought I should share it finally.I 'm certain that Expedia encrpyts their cookies by now - but there 's no way that I will trust GoToMyPC ever again - as now they 've probably figured out how to encrpyt their outbound traffic and make sure that nobody like me could stumble upon their nasty little secret .</tokentext>
<sentencetext>Back in 2004 I installed GoToMyPC - at the time I was also using Zone Alarm Pro for my first time, and had actually taken the time out to configure their in-depth identity protections where things like the family SSN's, CC #'s and so forth were detected and blocked when they appeared in clear outbound packets.Anyway, I did my field work, and it worked out just fine - I was able to reach my desk okay and such - not as snappy as some other options I've explored, but it worked.
3 weeks later, I was ready to review whether or not I wanted to continue the service, and something made me look deep into my Zone Alarm logs - and what I found was quite surprising.
The ZA privacy protection had flagged 7 items - four containing my SSN, three with my wife's SSN, all blocked, all going outbound to the same network as my GoToMyPC client.My first thought was - where is my and my wife's SSN stored on my PC??
After some digging, I discovered that Expedia wasn't particularly secure with their cookies - and our SSN's had been in there since we had both flown in the preceeding 6 months.I was livid, I called them and asked why they felt they had the right to pilfer my cookies just because I'm paying for their software.
Their rep was either clueless or well training to act it - nonetheless, I cancelled the service immediately and requested my money back for their trangressions - the rep said he had no idea what I was talking about, but they refunded my money anyway.
This is the first I've written publicly about this experience, but I thought I should share it finally.I'm certain that Expedia encrpyts their cookies by now - but there's no way that I will trust GoToMyPC ever again - as now they've probably figured out how to encrpyt their outbound traffic and make sure that nobody like me could stumble upon their nasty little secret.</sentencetext>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30197514</id>
	<title>back orifice?</title>
	<author>incubbus13</author>
	<datestamp>1258894080000</datestamp>
	<modclass>None</modclass>
	<modscore>1</modscore>
	<htmltext><p>I have always been curious about this. And about why people don't just use back orifice for even home network configuration? I've never used it, but I'd be interested in hearing why other people don't.</p><p>K.</p></htmltext>
<tokenext>I have always been curious about this .
And about why people do n't just use back orifice for even home network configuration ?
I 've never used it , but I 'd be interested in hearing why other people do n't.K .</tokentext>
<sentencetext>I have always been curious about this.
And about why people don't just use back orifice for even home network configuration?
I've never used it, but I'd be interested in hearing why other people don't.K.</sentencetext>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30199722</id>
	<title>Oneclick VNC</title>
	<author>flyingfsck</author>
	<datestamp>1258917120000</datestamp>
	<modclass>None</modclass>
	<modscore>1</modscore>
	<htmltext>Hmm, the solution is called Reverse VNC.

Here you go:
<a href="http://www.vncscan.com/vs/oneclickVNC.htm" title="vncscan.com">http://www.vncscan.com/vs/oneclickVNC.htm</a> [vncscan.com]</htmltext>
<tokenext>Hmm , the solution is called Reverse VNC .
Here you go : http : //www.vncscan.com/vs/oneclickVNC.htm [ vncscan.com ]</tokentext>
<sentencetext>Hmm, the solution is called Reverse VNC.
Here you go:
http://www.vncscan.com/vs/oneclickVNC.htm [vncscan.com]</sentencetext>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30196516</id>
	<title>logmein.com</title>
	<author>Anonymous</author>
	<datestamp>1258886580000</datestamp>
	<modclass>Informativ</modclass>
	<modscore>5</modscore>
	<htmltext><p>It's a free service for home use. QED.</p></htmltext>
<tokenext>It 's a free service for home use .
QED .</tokentext>
<sentencetext>It's a free service for home use.
QED.</sentencetext>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30198252</id>
	<title>Hamachi</title>
	<author>altek</author>
	<datestamp>1258900320000</datestamp>
	<modclass>None</modclass>
	<modscore>1</modscore>
	<htmltext>Can Hamachi accomplish this?  Just connect to the same Hamachi VPN and then you have access to everything - remote desktop client, VNC, SMB shares, etc?</htmltext>
<tokenext>Can Hamachi accomplish this ?
Just connect to the same Hamachi VPN and then you have access to everything - remote desktop client , VNC , SMB shares , etc ?</tokentext>
<sentencetext>Can Hamachi accomplish this?
Just connect to the same Hamachi VPN and then you have access to everything - remote desktop client, VNC, SMB shares, etc?</sentencetext>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30197698</id>
	<title>Dim Dim</title>
	<author>underooSurfer</author>
	<datestamp>1258896060000</datestamp>
	<modclass>None</modclass>
	<modscore>1</modscore>
	<htmltext>dimdim.org is an open source web meeting tool. more geared for presentations but it does have capabilities to view desktops remotely (i didn't see any control function... yet). I have used it to help customers in the past... allowing me to keep all $125.00/hr that I charge on a remote session<nobr> <wbr></nobr>:)</htmltext>
<tokenext>dimdim.org is an open source web meeting tool .
more geared for presentations but it does have capabilities to view desktops remotely ( i did n't see any control function... yet ) . I have used it to help customers in the past... allowing me to keep all $ 125.00/hr that I charge on a remote session : )</tokentext>
<sentencetext>dimdim.org is an open source web meeting tool.
more geared for presentations but it does have capabilities to view desktops remotely (i didn't see any control function... yet). I have used it to help customers in the past... allowing me to keep all $125.00/hr that I charge on a remote session :)</sentencetext>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30196572</id>
	<title>free remote control</title>
	<author>Anonymous</author>
	<datestamp>1258886880000</datestamp>
	<modclass>Informativ</modclass>
	<modscore>1</modscore>
	<htmltext><p>For the occasional remote support sessions I need I use TeamViewer (teamviewer.com) - it's free for evaluation/personal use and doesn't need the 'supportee' to install anything, just run the executable.</p></htmltext>
<tokenext>For the occasional remote support sessions I need I use TeamViewer ( teamviewer.com ) - it 's free for evaluation/personal use and does n't need the 'supportee ' to install anything , just run the executable .</tokentext>
<sentencetext>For the occasional remote support sessions I need I use TeamViewer (teamviewer.com) - it's free for evaluation/personal use and doesn't need the 'supportee' to install anything, just run the executable.</sentencetext>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30200616</id>
	<title>Windows Remote Assistance, CoPilot</title>
	<author>Michael Wardle</author>
	<datestamp>1258979400000</datestamp>
	<modclass>None</modclass>
	<modscore>1</modscore>
	<htmltext><p>Normally I use Windows Remote Assistance.  Get them to go to Start-&gt;Help and Support.</p><p>Last I knew, <a href="https://www.copilot.com/" title="copilot.com">CoPilot</a> [copilot.com] was free on weekends too, which should make it a good option for helping family and friends.</p></htmltext>
<tokenext>Normally I use Windows Remote Assistance .
Get them to go to Start- &gt; Help and Support.Last I knew , CoPilot [ copilot.com ] was free on weekends too , which should make it a good option for helping family and friends .</tokentext>
<sentencetext>Normally I use Windows Remote Assistance.
Get them to go to Start-&gt;Help and Support.Last I knew, CoPilot [copilot.com] was free on weekends too, which should make it a good option for helping family and friends.</sentencetext>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30196616</id>
	<title>Crossloop</title>
	<author>Anonymous</author>
	<datestamp>1258887120000</datestamp>
	<modclass>Informativ</modclass>
	<modscore>2</modscore>
	<htmltext><p>Crossloop. Seriously.  You don't need to create an account, you can just close the login window and still use the application. It's free, never had any spyware or adware in the past. (I haven't checked it recently)</p><p>We used this at work and I use this at home. It's secure because the application doesn't run as a service, you need a unique code every time you connect to a client and they need to authorize you.  It's based on VNC.</p><p>If you can't get someone to install Crossloop to help them, you might as well them tell to bring their computer over or send it to a shop because it's that easy.</p></htmltext>
<tokenext>Crossloop .
Seriously. You do n't need to create an account , you can just close the login window and still use the application .
It 's free , never had any spyware or adware in the past .
( I have n't checked it recently ) We used this at work and I use this at home .
It 's secure because the application does n't run as a service , you need a unique code every time you connect to a client and they need to authorize you .
It 's based on VNC.If you ca n't get someone to install Crossloop to help them , you might as well them tell to bring their computer over or send it to a shop because it 's that easy .</tokentext>
<sentencetext>Crossloop.
Seriously.  You don't need to create an account, you can just close the login window and still use the application.
It's free, never had any spyware or adware in the past.
(I haven't checked it recently)We used this at work and I use this at home.
It's secure because the application doesn't run as a service, you need a unique code every time you connect to a client and they need to authorize you.
It's based on VNC.If you can't get someone to install Crossloop to help them, you might as well them tell to bring their computer over or send it to a shop because it's that easy.</sentencetext>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30199154</id>
	<title>Re:logmein.com</title>
	<author>schizz69</author>
	<datestamp>1258908660000</datestamp>
	<modclass>None</modclass>
	<modscore>1</modscore>
	<htmltext>Logmein.com has the best range and set of service and support tools for a remote environment.

It is very compatable using HTML or Java.

The free service is good, but lets be honest guys, we need to support the companies that make EXCELLENT software solutions.

I use logmein rescue to remote support friends and family members, and I make them pay for the service, I mean they are getting a chargeable service, why not charge them a few bucks each to support makers of great software!!!.</htmltext>
<tokenext>Logmein.com has the best range and set of service and support tools for a remote environment .
It is very compatable using HTML or Java .
The free service is good , but lets be honest guys , we need to support the companies that make EXCELLENT software solutions .
I use logmein rescue to remote support friends and family members , and I make them pay for the service , I mean they are getting a chargeable service , why not charge them a few bucks each to support makers of great software ! !
! .</tokentext>
<sentencetext>Logmein.com has the best range and set of service and support tools for a remote environment.
It is very compatable using HTML or Java.
The free service is good, but lets be honest guys, we need to support the companies that make EXCELLENT software solutions.
I use logmein rescue to remote support friends and family members, and I make them pay for the service, I mean they are getting a chargeable service, why not charge them a few bucks each to support makers of great software!!
!.</sentencetext>
	<parent>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30196516</parent>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30197274</id>
	<title>VNC, Remote Assistance, Xming</title>
	<author>Anonymous</author>
	<datestamp>1258891560000</datestamp>
	<modclass>None</modclass>
	<modscore>0</modscore>
	<htmltext><p>Use VNC (you can put it into a mode where your friend in need doesn't have to open ports, but you do), or Remote Assistance if your friend is on XP Pro (http://www.microsoft.com/windowsxp/using/helpandsupport/crawford\_june04.mspx) or Xming if your friend is on some system running X, like GNU/Linux.<br>Remote Assistance has an important downside: since it works by your friend sending you an invitation, they'll get tempted to send an invitation as soon as they need to think, rather than thinking and probably solving the problem first and only phoning you when they really can't figure it out.</p></htmltext>
<tokenext>Use VNC ( you can put it into a mode where your friend in need does n't have to open ports , but you do ) , or Remote Assistance if your friend is on XP Pro ( http : //www.microsoft.com/windowsxp/using/helpandsupport/crawford \ _june04.mspx ) or Xming if your friend is on some system running X , like GNU/Linux.Remote Assistance has an important downside : since it works by your friend sending you an invitation , they 'll get tempted to send an invitation as soon as they need to think , rather than thinking and probably solving the problem first and only phoning you when they really ca n't figure it out .</tokentext>
<sentencetext>Use VNC (you can put it into a mode where your friend in need doesn't have to open ports, but you do), or Remote Assistance if your friend is on XP Pro (http://www.microsoft.com/windowsxp/using/helpandsupport/crawford\_june04.mspx) or Xming if your friend is on some system running X, like GNU/Linux.Remote Assistance has an important downside: since it works by your friend sending you an invitation, they'll get tempted to send an invitation as soon as they need to think, rather than thinking and probably solving the problem first and only phoning you when they really can't figure it out.</sentencetext>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30197792</id>
	<title>crossloop</title>
	<author>Anonymous</author>
	<datestamp>1258896780000</datestamp>
	<modclass>None</modclass>
	<modscore>0</modscore>
	<htmltext><p>I use crossloop, have the family members install and give me their access code.  It then connects to Crossloops servers so there is no port forwarding to deal with.  Its free and a quick download and install.  http://www.crossloop.com/</p></htmltext>
<tokenext>I use crossloop , have the family members install and give me their access code .
It then connects to Crossloops servers so there is no port forwarding to deal with .
Its free and a quick download and install .
http : //www.crossloop.com/</tokentext>
<sentencetext>I use crossloop, have the family members install and give me their access code.
It then connects to Crossloops servers so there is no port forwarding to deal with.
Its free and a quick download and install.
http://www.crossloop.com/</sentencetext>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30197722</id>
	<title>Crossloop.com - free, no port issues, easy</title>
	<author>ibirman</author>
	<datestamp>1258896300000</datestamp>
	<modclass>None</modclass>
	<modscore>1</modscore>
	<htmltext><p>I use Crossloop.com.  It is free and easy for your friends to install.  And hey, if you want to bill your family, you can do that through the service!</p></htmltext>
<tokenext>I use Crossloop.com .
It is free and easy for your friends to install .
And hey , if you want to bill your family , you can do that through the service !</tokentext>
<sentencetext>I use Crossloop.com.
It is free and easy for your friends to install.
And hey, if you want to bill your family, you can do that through the service!</sentencetext>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30196980</id>
	<title>LogMe In is the way to go</title>
	<author>Anonymous</author>
	<datestamp>1258889460000</datestamp>
	<modclass>None</modclass>
	<modscore>0</modscore>
	<htmltext><p>I have to agree with  hroo772. LogMe in is the way to go. It is free easy and secure with 256AES encryption. It lets me organize my PCs in different categories i.e. family, friends, mine etc. I love it and again best thing is it is free and all you need is a client installed on the remote PC. I like to keep a copy of the install program on the public folder on my drop box so they can just click on the install and I can walk them through it. Check it out!</p></htmltext>
<tokenext>I have to agree with hroo772 .
LogMe in is the way to go .
It is free easy and secure with 256AES encryption .
It lets me organize my PCs in different categories i.e .
family , friends , mine etc .
I love it and again best thing is it is free and all you need is a client installed on the remote PC .
I like to keep a copy of the install program on the public folder on my drop box so they can just click on the install and I can walk them through it .
Check it out !</tokentext>
<sentencetext>I have to agree with  hroo772.
LogMe in is the way to go.
It is free easy and secure with 256AES encryption.
It lets me organize my PCs in different categories i.e.
family, friends, mine etc.
I love it and again best thing is it is free and all you need is a client installed on the remote PC.
I like to keep a copy of the install program on the public folder on my drop box so they can just click on the install and I can walk them through it.
Check it out!</sentencetext>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30200672</id>
	<title>More advertising</title>
	<author>Anonymous</author>
	<datestamp>1258980360000</datestamp>
	<modclass>None</modclass>
	<modscore>0</modscore>
	<htmltext><p>Logmein.com Got it?</p><p>I would avoid it purely on the grounds that they use underhand tactics to advertise their product.</p></htmltext>
<tokenext>Logmein.com Got it ? I would avoid it purely on the grounds that they use underhand tactics to advertise their product .</tokentext>
<sentencetext>Logmein.com Got it?I would avoid it purely on the grounds that they use underhand tactics to advertise their product.</sentencetext>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30200548</id>
	<title>Re:TEAMVIEWER.COM!!!!!</title>
	<author>lukas84</author>
	<datestamp>1258977780000</datestamp>
	<modclass>None</modclass>
	<modscore>1</modscore>
	<htmltext><p>I can only agree. Teamviewer works well, and we even purchased a few licenses for company use.</p></htmltext>
<tokenext>I can only agree .
Teamviewer works well , and we even purchased a few licenses for company use .</tokentext>
<sentencetext>I can only agree.
Teamviewer works well, and we even purchased a few licenses for company use.</sentencetext>
	<parent>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30197184</parent>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30201330</id>
	<title>Crossloop.</title>
	<author>Anonymous</author>
	<datestamp>1258987860000</datestamp>
	<modclass>None</modclass>
	<modscore>0</modscore>
	<htmltext><p>Free and easy.  Can't be beat.  Very easy for non-techs to setup and use and works flawlessly.  I have used it many, many times.  http://www.crossloop.com/</p></htmltext>
<tokenext>Free and easy .
Ca n't be beat .
Very easy for non-techs to setup and use and works flawlessly .
I have used it many , many times .
http : //www.crossloop.com/</tokentext>
<sentencetext>Free and easy.
Can't be beat.
Very easy for non-techs to setup and use and works flawlessly.
I have used it many, many times.
http://www.crossloop.com/</sentencetext>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30197284</id>
	<title>Re:Skype?</title>
	<author>sortius\_nod</author>
	<datestamp>1258891740000</datestamp>
	<modclass>None</modclass>
	<modscore>1</modscore>
	<htmltext><p>If you're behind a corporate firewall this won't work unless your firewall allows Skype. Most do not.</p></htmltext>
<tokenext>If you 're behind a corporate firewall this wo n't work unless your firewall allows Skype .
Most do not .</tokentext>
<sentencetext>If you're behind a corporate firewall this won't work unless your firewall allows Skype.
Most do not.</sentencetext>
	<parent>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30196554</parent>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30198162</id>
	<title>Re:Skype?</title>
	<author>benz001</author>
	<datestamp>1258899780000</datestamp>
	<modclass>None</modclass>
	<modscore>1</modscore>
	<htmltext>The current Mac version does this as well, for most home tech support this has really, really helped - and its the home tech support that is the most annoying.
You can't bill for it (not if you want something better than socks for christmas), you don't have a standard build and you can't afford enterprise tools - but most home users have skype.</htmltext>
<tokenext>The current Mac version does this as well , for most home tech support this has really , really helped - and its the home tech support that is the most annoying .
You ca n't bill for it ( not if you want something better than socks for christmas ) , you do n't have a standard build and you ca n't afford enterprise tools - but most home users have skype .</tokentext>
<sentencetext>The current Mac version does this as well, for most home tech support this has really, really helped - and its the home tech support that is the most annoying.
You can't bill for it (not if you want something better than socks for christmas), you don't have a standard build and you can't afford enterprise tools - but most home users have skype.</sentencetext>
	<parent>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30196554</parent>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30196682</id>
	<title>Re:UltraVNC single-click</title>
	<author>Anonymous</author>
	<datestamp>1258887420000</datestamp>
	<modclass>None</modclass>
	<modscore>0</modscore>
	<htmltext><p><div class="quote"><p>UltraVNC single click. Its a reverse VNC, designed for this purpose. They double click the executable, and then automatically connects to your listening client.</p><p>Its customizable so you can make it look professional if needed.  They only have to run the file, it does everything else.</p></div><p>one more vote</p></div>
	</htmltext>
<tokenext>UltraVNC single click .
Its a reverse VNC , designed for this purpose .
They double click the executable , and then automatically connects to your listening client.Its customizable so you can make it look professional if needed .
They only have to run the file , it does everything else.one more vote</tokentext>
<sentencetext>UltraVNC single click.
Its a reverse VNC, designed for this purpose.
They double click the executable, and then automatically connects to your listening client.Its customizable so you can make it look professional if needed.
They only have to run the file, it does everything else.one more vote
	</sentencetext>
	<parent>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30196566</parent>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30197546</id>
	<title>Re:UltraVNC single-click</title>
	<author>nurb432</author>
	<datestamp>1258894320000</datestamp>
	<modclass>None</modclass>
	<modscore>1</modscore>
	<htmltext><p>You beat me to it, but just wanted to add that it really is that simple and is perfect for the situation in question.</p></htmltext>
<tokenext>You beat me to it , but just wanted to add that it really is that simple and is perfect for the situation in question .</tokentext>
<sentencetext>You beat me to it, but just wanted to add that it really is that simple and is perfect for the situation in question.</sentencetext>
	<parent>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30196566</parent>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30197052</id>
	<title>Skyfex!!</title>
	<author>Anonymous</author>
	<datestamp>1258889820000</datestamp>
	<modclass>None</modclass>
	<modscore>0</modscore>
	<htmltext><p>Skyfex.com is free, lets you watch the screen infinitely (only 5 minutes of control for free) and doesn't need to install anything but IE ActiveX controls!!!<br>By far, better than LogMeIn. It doesn't need client apps running and all that garbage</p></htmltext>
<tokenext>Skyfex.com is free , lets you watch the screen infinitely ( only 5 minutes of control for free ) and does n't need to install anything but IE ActiveX controls ! !
! By far , better than LogMeIn .
It does n't need client apps running and all that garbage</tokentext>
<sentencetext>Skyfex.com is free, lets you watch the screen infinitely (only 5 minutes of control for free) and doesn't need to install anything but IE ActiveX controls!!
!By far, better than LogMeIn.
It doesn't need client apps running and all that garbage</sentencetext>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30201520</id>
	<title>Free, Fast and easy to setup</title>
	<author>Anonymous</author>
	<datestamp>1258989120000</datestamp>
	<modclass>None</modclass>
	<modscore>0</modscore>
	<htmltext><p>I've been using AMMYY admin for some time now, and I am quite happy with it.<br>All they have to do is download an exe file from www.ammyy.com click on "connect" and read you the ID number on the program window.<br>If you find a simpler program - please share it<nobr> <wbr></nobr>;)</p></htmltext>
<tokenext>I 've been using AMMYY admin for some time now , and I am quite happy with it.All they have to do is download an exe file from www.ammyy.com click on " connect " and read you the ID number on the program window.If you find a simpler program - please share it ; )</tokentext>
<sentencetext>I've been using AMMYY admin for some time now, and I am quite happy with it.All they have to do is download an exe file from www.ammyy.com click on "connect" and read you the ID number on the program window.If you find a simpler program - please share it ;)</sentencetext>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30197478</id>
	<title>teamviewer</title>
	<author>Anonymous</author>
	<datestamp>1258893660000</datestamp>
	<modclass>None</modclass>
	<modscore>0</modscore>
	<htmltext><p>I use teamviewer - it's not opensource but free for private usage.</p></htmltext>
<tokenext>I use teamviewer - it 's not opensource but free for private usage .</tokentext>
<sentencetext>I use teamviewer - it's not opensource but free for private usage.</sentencetext>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30198944</id>
	<title>Another option</title>
	<author>sootman</author>
	<datestamp>1258906860000</datestamp>
	<modclass>None</modclass>
	<modscore>1</modscore>
	<htmltext><p>Copilot is free on weekends. <a href="http://www.copilot.com/" title="copilot.com">http://www.copilot.com/</a> [copilot.com] I've used it and it works pretty well, and it's about as easy to set up as possible. The hardest part is talking a clueless relative through the process of downloading something AND THEN FINDING IT and then launching it.</p></htmltext>
<tokenext>Copilot is free on weekends .
http : //www.copilot.com/ [ copilot.com ] I 've used it and it works pretty well , and it 's about as easy to set up as possible .
The hardest part is talking a clueless relative through the process of downloading something AND THEN FINDING IT and then launching it .</tokentext>
<sentencetext>Copilot is free on weekends.
http://www.copilot.com/ [copilot.com] I've used it and it works pretty well, and it's about as easy to set up as possible.
The hardest part is talking a clueless relative through the process of downloading something AND THEN FINDING IT and then launching it.</sentencetext>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30202312</id>
	<title>Not an answer to your specific question, but...</title>
	<author>vegiVamp</author>
	<datestamp>1258993200000</datestamp>
	<modclass>None</modclass>
	<modscore>1</modscore>
	<htmltext>When random friend complains to me that his pc isn't working as it should, my standard answer is "I've told you this before: I'll happily fix it for you, but when I'm done it's gonna be running LInux."<br><br>Some refuse, some accept and tend to be happily surprised at the result. The ones that take the conversion, I also ask if they want me to set it up so I can get remote access should they need me to do something. I then set up their firewall for SSH (pubkey-only), and add them to my DynDNS.<br><br>The only recent call for help I've had, turned out to be a failing harddisk. My friend almost begged me to install Linux on the new disk as soon as possible, as he was very reluctant to use the other PC they have that has windows<nobr> <wbr></nobr>:-)</htmltext>
<tokenext>When random friend complains to me that his pc is n't working as it should , my standard answer is " I 've told you this before : I 'll happily fix it for you , but when I 'm done it 's gon na be running LInux .
" Some refuse , some accept and tend to be happily surprised at the result .
The ones that take the conversion , I also ask if they want me to set it up so I can get remote access should they need me to do something .
I then set up their firewall for SSH ( pubkey-only ) , and add them to my DynDNS.The only recent call for help I 've had , turned out to be a failing harddisk .
My friend almost begged me to install Linux on the new disk as soon as possible , as he was very reluctant to use the other PC they have that has windows : - )</tokentext>
<sentencetext>When random friend complains to me that his pc isn't working as it should, my standard answer is "I've told you this before: I'll happily fix it for you, but when I'm done it's gonna be running LInux.
"Some refuse, some accept and tend to be happily surprised at the result.
The ones that take the conversion, I also ask if they want me to set it up so I can get remote access should they need me to do something.
I then set up their firewall for SSH (pubkey-only), and add them to my DynDNS.The only recent call for help I've had, turned out to be a failing harddisk.
My friend almost begged me to install Linux on the new disk as soon as possible, as he was very reluctant to use the other PC they have that has windows :-)</sentencetext>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30199094</id>
	<title>ammyy</title>
	<author>weeb0</author>
	<datestamp>1258908000000</datestamp>
	<modclass>None</modclass>
	<modscore>1</modscore>
	<htmltext>AMMYY would be cool for you.

it is free for personal use, and very simple to use.  almost, open, and WORKS!</htmltext>
<tokenext>AMMYY would be cool for you .
it is free for personal use , and very simple to use .
almost , open , and WORKS !</tokentext>
<sentencetext>AMMYY would be cool for you.
it is free for personal use, and very simple to use.
almost, open, and WORKS!</sentencetext>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30197464</id>
	<title>Re:LogMeIn</title>
	<author>Anonymous</author>
	<datestamp>1258893480000</datestamp>
	<modclass>Funny</modclass>
	<modscore>5</modscore>
	<htmltext>Wait a second, you told this guy to post this story, didn't you? You're all from logmein, taking part in a ridiculously good adveratising scheme... and your probably paying th- [gets shot]</htmltext>
<tokenext>Wait a second , you told this guy to post this story , did n't you ?
You 're all from logmein , taking part in a ridiculously good adveratising scheme... and your probably paying th- [ gets shot ]</tokentext>
<sentencetext>Wait a second, you told this guy to post this story, didn't you?
You're all from logmein, taking part in a ridiculously good adveratising scheme... and your probably paying th- [gets shot]</sentencetext>
	<parent>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30196520</parent>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30196704</id>
	<title>LMI and Mikogo</title>
	<author>scubamage</author>
	<datestamp>1258887540000</datestamp>
	<modclass>None</modclass>
	<modscore>1</modscore>
	<htmltext>I usually use either LogMeIn, or Mikogo. Mikogo is much more powerful and entirely free. The downside is that its a little clunky to use. LMI just works, but the free version is missing a number of awesome tools that the pro/ITReach versions have - like being able to remotely reboot machines you can't connect to, etc.</htmltext>
<tokenext>I usually use either LogMeIn , or Mikogo .
Mikogo is much more powerful and entirely free .
The downside is that its a little clunky to use .
LMI just works , but the free version is missing a number of awesome tools that the pro/ITReach versions have - like being able to remotely reboot machines you ca n't connect to , etc .</tokentext>
<sentencetext>I usually use either LogMeIn, or Mikogo.
Mikogo is much more powerful and entirely free.
The downside is that its a little clunky to use.
LMI just works, but the free version is missing a number of awesome tools that the pro/ITReach versions have - like being able to remotely reboot machines you can't connect to, etc.</sentencetext>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30197076</id>
	<title>GoToAssist Express is more appropriate for support</title>
	<author>Anonymous</author>
	<datestamp>1258889940000</datestamp>
	<modclass>None</modclass>
	<modscore>0</modscore>
	<htmltext><p>WebEx and GoToMyPC are not optimal for support situations like you describe.  Rather a dedicated support product would be more appropriate.  Although it is not free, <a href="http://www.gotoassistexpress.com/" title="gotoassistexpress.com" rel="nofollow">GoToAssist Express</a> [gotoassistexpress.com] does have an inexpensive "day pass" option that might interest you (subscriptions are also available for heavier users).</p></htmltext>
<tokenext>WebEx and GoToMyPC are not optimal for support situations like you describe .
Rather a dedicated support product would be more appropriate .
Although it is not free , GoToAssist Express [ gotoassistexpress.com ] does have an inexpensive " day pass " option that might interest you ( subscriptions are also available for heavier users ) .</tokentext>
<sentencetext>WebEx and GoToMyPC are not optimal for support situations like you describe.
Rather a dedicated support product would be more appropriate.
Although it is not free, GoToAssist Express [gotoassistexpress.com] does have an inexpensive "day pass" option that might interest you (subscriptions are also available for heavier users).</sentencetext>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30200130</id>
	<title>Anonymous Coward</title>
	<author>Anonymous</author>
	<datestamp>1258968600000</datestamp>
	<modclass>None</modclass>
	<modscore>0</modscore>
	<htmltext><p>Teamviewer is free for personal use. It's based on VNC and does not require any fiddling with ports.<br>http://www.teamviewer.com</p></htmltext>
<tokenext>Teamviewer is free for personal use .
It 's based on VNC and does not require any fiddling with ports.http : //www.teamviewer.com</tokentext>
<sentencetext>Teamviewer is free for personal use.
It's based on VNC and does not require any fiddling with ports.http://www.teamviewer.com</sentencetext>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30196620</id>
	<title>what OS?</title>
	<author>Anonymous</author>
	<datestamp>1258887120000</datestamp>
	<modclass>None</modclass>
	<modscore>0</modscore>
	<htmltext>the guy i sold my laptop to frequently needs help and i just use windows remote assistance to help him. it's very easy to use.</htmltext>
<tokenext>the guy i sold my laptop to frequently needs help and i just use windows remote assistance to help him .
it 's very easy to use .</tokentext>
<sentencetext>the guy i sold my laptop to frequently needs help and i just use windows remote assistance to help him.
it's very easy to use.</sentencetext>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30202934</id>
	<title>Microsoft's Messenger product</title>
	<author>SQLGuru</author>
	<datestamp>1258996740000</datestamp>
	<modclass>None</modclass>
	<modscore>1</modscore>
	<htmltext><p>LIVE Messenger (previously MSN Messenger) is my solution.  Most family members are running Windows.  MSN/Live Messenger has a "Remote Assistance" feature.  It allows chat while you view their desktop.  You have a "take control" option.  It's easy to get.  It's free.</p><p>I've been using it as my solution for about 6 or 7 years now.</p></htmltext>
<tokenext>LIVE Messenger ( previously MSN Messenger ) is my solution .
Most family members are running Windows .
MSN/Live Messenger has a " Remote Assistance " feature .
It allows chat while you view their desktop .
You have a " take control " option .
It 's easy to get .
It 's free.I 've been using it as my solution for about 6 or 7 years now .</tokentext>
<sentencetext>LIVE Messenger (previously MSN Messenger) is my solution.
Most family members are running Windows.
MSN/Live Messenger has a "Remote Assistance" feature.
It allows chat while you view their desktop.
You have a "take control" option.
It's easy to get.
It's free.I've been using it as my solution for about 6 or 7 years now.</sentencetext>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30197236</id>
	<title>Remote Desktop Support - Showmypc</title>
	<author>jonnyboy3us</author>
	<datestamp>1258891260000</datestamp>
	<modclass>None</modclass>
	<modscore>1</modscore>
	<htmltext>One solution that I've always used and works great is located at showmypc.com.  The user you're supporting will download the client (VNC) that will connect to their servers that serve as a bridge.  It will give them a code after you download the client that you will type into your showmypc client that authenticates the session.  It's very easy to use and works great.  I never need to install VNC or any other clients and it doesn't cost me a dime.

Good Stuff.

Of course, LogMeIn works just as well.  For the iPhone lovers out there, there's LogMeIn ignition that costs a pretty penny if you're into paying for it.

Lots of solutions exist, it's up to you to decide which one you like best.  Hope this helps.</htmltext>
<tokenext>One solution that I 've always used and works great is located at showmypc.com .
The user you 're supporting will download the client ( VNC ) that will connect to their servers that serve as a bridge .
It will give them a code after you download the client that you will type into your showmypc client that authenticates the session .
It 's very easy to use and works great .
I never need to install VNC or any other clients and it does n't cost me a dime .
Good Stuff .
Of course , LogMeIn works just as well .
For the iPhone lovers out there , there 's LogMeIn ignition that costs a pretty penny if you 're into paying for it .
Lots of solutions exist , it 's up to you to decide which one you like best .
Hope this helps .</tokentext>
<sentencetext>One solution that I've always used and works great is located at showmypc.com.
The user you're supporting will download the client (VNC) that will connect to their servers that serve as a bridge.
It will give them a code after you download the client that you will type into your showmypc client that authenticates the session.
It's very easy to use and works great.
I never need to install VNC or any other clients and it doesn't cost me a dime.
Good Stuff.
Of course, LogMeIn works just as well.
For the iPhone lovers out there, there's LogMeIn ignition that costs a pretty penny if you're into paying for it.
Lots of solutions exist, it's up to you to decide which one you like best.
Hope this helps.</sentencetext>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30198544</id>
	<title>Team Viewer</title>
	<author>axor1337</author>
	<datestamp>1258903320000</datestamp>
	<modclass>None</modclass>
	<modscore>0</modscore>
	<htmltext>Team viewer is a powerful remote access tool that is free for personal use. I use it to manage all of the machines on my home network. it has 256 bit encryption and uses a one time use access key of a permanent password. it is very secure and allows full control of the remote machine. You can even switch places so they can view your screen.</htmltext>
<tokenext>Team viewer is a powerful remote access tool that is free for personal use .
I use it to manage all of the machines on my home network .
it has 256 bit encryption and uses a one time use access key of a permanent password .
it is very secure and allows full control of the remote machine .
You can even switch places so they can view your screen .</tokentext>
<sentencetext>Team viewer is a powerful remote access tool that is free for personal use.
I use it to manage all of the machines on my home network.
it has 256 bit encryption and uses a one time use access key of a permanent password.
it is very secure and allows full control of the remote machine.
You can even switch places so they can view your screen.</sentencetext>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30198760</id>
	<title>DimDim</title>
	<author>Dinatius</author>
	<datestamp>1258905240000</datestamp>
	<modclass>None</modclass>
	<modscore>1</modscore>
	<htmltext>I'm kind of surprised that this hasn't been mentioned yet. I stumbled upon it on accident while looking for the same thing. A product named DimDim. It's open source and basically webex. It's free for conference rooms that have under 20 people. You can also host a server yourself. Using this I have helped many friends and family members overcome different problems. Setting up my own server was pain (dependency nightmare) but I like to know what information goes where (yeah I'm a bit paranoid).</htmltext>
<tokenext>I 'm kind of surprised that this has n't been mentioned yet .
I stumbled upon it on accident while looking for the same thing .
A product named DimDim .
It 's open source and basically webex .
It 's free for conference rooms that have under 20 people .
You can also host a server yourself .
Using this I have helped many friends and family members overcome different problems .
Setting up my own server was pain ( dependency nightmare ) but I like to know what information goes where ( yeah I 'm a bit paranoid ) .</tokentext>
<sentencetext>I'm kind of surprised that this hasn't been mentioned yet.
I stumbled upon it on accident while looking for the same thing.
A product named DimDim.
It's open source and basically webex.
It's free for conference rooms that have under 20 people.
You can also host a server yourself.
Using this I have helped many friends and family members overcome different problems.
Setting up my own server was pain (dependency nightmare) but I like to know what information goes where (yeah I'm a bit paranoid).</sentencetext>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30197222</id>
	<title>Try Mikogo</title>
	<author>Anonymous</author>
	<datestamp>1258891080000</datestamp>
	<modclass>Informativ</modclass>
	<modscore>4</modscore>
	<htmltext><p>www.mikogo.com  .  owned by Skype.  I use it all the time.</p></htmltext>
<tokenext>www.mikogo.com .
owned by Skype .
I use it all the time .</tokentext>
<sentencetext>www.mikogo.com  .
owned by Skype.
I use it all the time.</sentencetext>
	<parent>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30196516</parent>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30200842</id>
	<title>I didn't see anyone list it yet...</title>
	<author>Anonymous</author>
	<datestamp>1258983240000</datestamp>
	<modclass>None</modclass>
	<modscore>0</modscore>
	<htmltext><p>It's not all Unix-y and stuff but... Microsoft Sharedview is completely free and firewall and proxy agnostic.</p><p>Plus, if its for a friend, you get the added trust factor that you're not asking them to install a 3rd party utility...</p></htmltext>
<tokenext>It 's not all Unix-y and stuff but... Microsoft Sharedview is completely free and firewall and proxy agnostic.Plus , if its for a friend , you get the added trust factor that you 're not asking them to install a 3rd party utility.. .</tokentext>
<sentencetext>It's not all Unix-y and stuff but... Microsoft Sharedview is completely free and firewall and proxy agnostic.Plus, if its for a friend, you get the added trust factor that you're not asking them to install a 3rd party utility...</sentencetext>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30200154</id>
	<title>Re:Teamviewer</title>
	<author>Anonymous</author>
	<datestamp>1258969500000</datestamp>
	<modclass>None</modclass>
	<modscore>0</modscore>
	<htmltext><p>Yeah, TeamViewer always works, even over crappy dialups, and is free.</p></htmltext>
<tokenext>Yeah , TeamViewer always works , even over crappy dialups , and is free .</tokentext>
<sentencetext>Yeah, TeamViewer always works, even over crappy dialups, and is free.</sentencetext>
	<parent>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30196546</parent>
</comment>
<comment>
	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#comment09_11_22_2037219.30202390</id>
	<title>Coincidence</title>
	<author>lxnyce</author>
	<datestamp>1258993560000</datestamp>
	<modclass>None</modclass>
	<modscore>1</modscore>
	<htmltext>I actually just released a very early beta of my remote pc viewing application. Here it is : <a href="http://vizure.net/products/60-remote-php" title="vizure.net" rel="nofollow">http://vizure.net/products/60-remote-php</a> [vizure.net]
<br> <br>
I basically had the same issue as you. I needed to remotely help family members but typical software wouldn't work for various reasons (campus firewalls, work place firewalls). So I created this and just put out a beta last week. To control a system, you simply put some html on your web server that supports php. Then tell the user to download the executable, install, and hit the big Remote URL button. Then have them enter the http directory you created. Hopefully you can walk them through that (I know how painful it can be).
<br> <br>
This approach should work through pretty much any computer that can access the web, is completely free and you can check out the php yourself to see that there are no gotchas. It basically uses the web server as a proxy server and as an added benefit requires no client viewer, just use your web browser. It's an extremely early beta. I tested a couple of ideas for about a week and that was one that panned out pretty good. I can control as all my desktops remotely from any browser, and through my Palm Pre. Just gotta work on copy/paste support, adding an interface and performance optimizations.</htmltext>
<tokenext>I actually just released a very early beta of my remote pc viewing application .
Here it is : http : //vizure.net/products/60-remote-php [ vizure.net ] I basically had the same issue as you .
I needed to remotely help family members but typical software would n't work for various reasons ( campus firewalls , work place firewalls ) .
So I created this and just put out a beta last week .
To control a system , you simply put some html on your web server that supports php .
Then tell the user to download the executable , install , and hit the big Remote URL button .
Then have them enter the http directory you created .
Hopefully you can walk them through that ( I know how painful it can be ) .
This approach should work through pretty much any computer that can access the web , is completely free and you can check out the php yourself to see that there are no gotchas .
It basically uses the web server as a proxy server and as an added benefit requires no client viewer , just use your web browser .
It 's an extremely early beta .
I tested a couple of ideas for about a week and that was one that panned out pretty good .
I can control as all my desktops remotely from any browser , and through my Palm Pre .
Just got ta work on copy/paste support , adding an interface and performance optimizations .</tokentext>
<sentencetext>I actually just released a very early beta of my remote pc viewing application.
Here it is : http://vizure.net/products/60-remote-php [vizure.net]
 
I basically had the same issue as you.
I needed to remotely help family members but typical software wouldn't work for various reasons (campus firewalls, work place firewalls).
So I created this and just put out a beta last week.
To control a system, you simply put some html on your web server that supports php.
Then tell the user to download the executable, install, and hit the big Remote URL button.
Then have them enter the http directory you created.
Hopefully you can walk them through that (I know how painful it can be).
This approach should work through pretty much any computer that can access the web, is completely free and you can check out the php yourself to see that there are no gotchas.
It basically uses the web server as a proxy server and as an added benefit requires no client viewer, just use your web browser.
It's an extremely early beta.
I tested a couple of ideas for about a week and that was one that panned out pretty good.
I can control as all my desktops remotely from any browser, and through my Palm Pre.
Just gotta work on copy/paste support, adding an interface and performance optimizations.</sentencetext>
</comment>
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	<id>http://www.semanticweb.org/ontologies/ConversationInstances.owl#thread_09_11_22_2037219_72</id>
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