starring tom hanks , meg ryan , parker posey , greg kinnear , steve zahn " you've got mail " is the very definition of a " cute " movie . it's got cute stars , a cute story-line , and even cute pets . despite this over-whelming cuteness ( or maybe because of it ) , i loved " you've got mail " . i know , i know . i'm supposed to be a film critic . i'm not supposed to love transparent and formula pictures like this . but darn it , somewhere along the way , " you've got mail " reeled me in , hook , line , and sinker . the movie stars tom hanks and meg ryan as two somewhat unhappy new yorkers who meet in an aol online chat room and quickly become close friends , without ever knowing each others identity . as the movie progresses , though , they begin to discover that they have a lot in common with each other . meanwhile , in " real-life " , they are bitter competitors . she owns a quaint little children's bookstore , he owns one of those gigantic super-bookstores that offer impersonal service and discount prices . while his store threatens to run her store out of business , their online relationship grows stronger . " you've got mail " is as artificial as movies come . everything is nice and happy and by the end , all the characters have gotten exactly what they wanted out of life . there are no real conflicts , no major disappointments , no unresolved issues . nevertheless , i quite enjoyed it . in fact , i can't remember the last time i had such a good time at the movies . i think sometimes you have to be able to watch a movie and just get drawn into it . the fact that stars hank and ryan are at the top of their game does not hurt either . in particular , hanks is at his best here , turning his " charm-meter " up to 11 . everytime he was on screen , he had my full attention . and despite the fact that he was driving little bookstores out of business , i was rooting for him . it was good to see hanks back doing what he does best : playing the affable everyman . " you've got mail " certainly won't be winning any awards , but as an exercise in pure entertainment , it's as good as it gets . 
